These contractors were misleading and deceptive in their business practices. Many jobs were started but not completed. Hired workers created jobs that needed to be redone. Voiced questions, comments, concerns were responded to in an explosive, disrespectful and intimating manner followed by Mr. Fanning walking off the job site for a few days or even a week. These contractors were found to be unresponsive, unreliable, unprofessional and unreasonable. On May 20, 2006, Mr. Fanning called to advise us that they were not coming back. When questioned about providing the island, Mr. Fanning said you give us a check for $3900 and you ll get the island. All attempts at contacting both these individuals after this phone call regarding the island and other missing items were futile. We are entitled to receive a refund for the cost of the island that we ended up purchasing in the amount of $606.69. This should have been supplied before the second payment was requested and received .
Description of Work: John Fanning and Cindylee Alexander were hired to provide remodeling and designer services for our kitchen and living room areas. As a general contractor (Build Design Unlimited) and artist (artistjohnfanning) and as an interior designer and faux finishes specialist (the fresco studio), both Mr. Fanning and Ms. Alexander presented exciting design and remodeling ideas and were successful at convincing us that they were trustworthy and could do a professional job at a reasonable price. Ms Alexander called with a price quote we were told was all inclusive. We were also told the job would be completed in 31/2 4 weeks. The project began on 2/23/06, the same day the contract was signed and a $5,000 down payment was provided which was to include all supplies and materials. A second payment in the amount of $4,000 was made which should have included a kitchen island.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
General Remodeling
FAQ
BUILD DESIGN UNLIMITED is currently rated 1 overall out of 5.
No, BUILD DESIGN UNLIMITED does not offer free project estimates.
No, BUILD DESIGN UNLIMITED does not offer eco-friendly accreditations.
No, BUILD DESIGN UNLIMITED does not offer a senior discount.
No, BUILD DESIGN UNLIMITED does not offer emergency services.
No, BUILD DESIGN UNLIMITED does not offer warranties.