Carruba Collision

     This was probably the easiest and fastest I ever turned in a car for repair. I went to my insurance adjuster, who was next door to Carruba Collision. My insurance agency and Carruba had a rental car waiting for me. The car rental was next door to my insurance agency.

     I turned the car in on Tuesday afternoon and got a call the following Friday that my car was ready for pickup. I couldn't believe it. They told me to come straight to their shop and they would turn the rental car in for me. It was so close that I took it to the rental agency myself, but I told them I appreciated the offer.

     My car is a 2015 Chrysler, and when I saw what they did, it looked like it just came off the showroom floor. There was no indication that there was a fender bender, and they matched the paint perfectly. It blended in with the bumper,the trunk lid, and the rest of the fender.

     What's the rest of the story? The work is guaranteed for as long as I own the vehicle. Plus, they gave me a gift certificate to take my daughter and grand-daughter out to dinner. I hope I never have to go back to them, but if there is repair work to do, they are certainly the ones I would go back to.

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Husband hit deer on way to clinic.  Called the insurance agent, contacted Carubba, took car in -- they fixed it within 2 weeks (special parts required for foreign car).  They did a wonderful job!  They listen to you, provide the services you request, notify you prior to repair of any additional concerns, and perform the work in a timely manner.

I received an estimate that was comparable to other collision shops. This shop has certified Honda technicians. The estimate repair was explained to me in detail. I was able to schedule the repair within a few days of the estimate. The car was ready when promised. It looks like new, which was important since the car was only two months old.

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Outstanding workmanship and attention to details. Car was completed sooner than promised, after having been detailed. All replacement parts were factory. Rental car was provided at no cost to me. Staff were efficient , courteous , and very knowledgeable and professional. !00% pleased with process and would not hesitate to use there service again or refer others.

Great Job

They have excellent service. It was all done under insurance work, but the work was very good.

Geico Insurance recommended Carruba Collision for the repairs. The Carruba representative and Geico Rep. were very thorough in their inspection for hidden damage and gave me a very precise estimate and time table for completion. They stayed in touch with me for progress reports and gave me a rental car to use until the repairs were completed, through their inhouse car rental company, Enterprise Car Rental. The car was completed to my satisfaction, and the car rental was very satisfactory. The completed repairs had my car looking like it was brand new. I give both Carruba Collision on Niagara Falls Blvd., Tonawanda, NY a 10 + rating as well as Enterprise Car Rental.

There was a kind of scheduling error at first. I wasn't able to get my car in when they said I could, but after that was resolved, everything went great. They did very good work, they were professional, and they stuck to the price they estimated.

The job was done in a timely manner it took only 2 days. They were friendly, professional and courteous. I am very happy with the work and I would recommend this company to anyone who needs to have similar work done.