Founded 2006 • With Angi since May 2011
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
service charge is applicable
Warranties
yes
Senior Discount
8%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-18 of 18 reviews
Terry P.
04/27/2023
We called Appliance King (Craig) to repair our GE Profile refrigerator. Over the phone, Craig said the major repair issues with this model are typically either the motherboard, invertor, or compressor. The prices quoted to replace the board and/or invertor were reasonable, especially since he only uses factory OEM parts. Craig arrived exactly on time. It took an hour for him to disassemble and test each component, and to determine that it was a bad compressor. He said the compressor could be replaced but a new refrigerator would be the better choice. We were only charged a nominal service call fee which was more than reasonable given the amount of time and travel it took. I spent some time talking with Craig after the service call. He is an experienced old timer, honest, hardworking, ethical, and a breed of businessman rarely seen any more. If an appliance repair is needed, give Craig a call. Do it quickly, as a tradesman like him are quickly disappearing.
Description of Work
Refrigerator Repair
Category
appliance repair
Philip K.
06/14/2017
Tracy G.
11/28/2016
lonnie B.
05/18/2016
unknown
Description of Work
Couldn't fix my problem but did recommend someone who could. I called on a Friday and they showed for appointment right on time on Saturday. He knew right away that he couldn't solve the problem and didn't charge for visit. |We'll call again to service our other appliances.
Category
appliance repair
Jennifer C.
10/25/2014
Our washing machine was on the fritz. It wouldn't fill with water. It would make clicking sounds as if it was sensing the load, but then never begin to fill and run the load. I called that morning to make an appointment. I was pleasantly surprised that they scheduled someone to come out that very afternoon which was dumb luck because I happened to be home from work that day. The gentleman came by and did all of the diagnostic tests and determined that it performed all of the functions properly. He explained to me that the lights on the machine, when they display/blink in a certain pattern, it's an error code. When this happens, we need to unplug the machine for 5 minutes and plug it back in. It will then reset and work fine. He explained it's often caused by a brown out by our local utility. The only charge was $85 and this was made clear when I scheduled the appointment. There were no other charges and I was happy to pay it, especially for having learned how to fix the problem in the future. We made a service call to another company earlier in the year for the same problem. They "fixed" it and charged us double the price, claiming it needed a part. Appliance King is now our go to appliance repair service!! Very grateful for the honesty and professionalism.
Description of Work
Washing Machine Repair/Diagnostics
Category
appliance repair
Alexander R.
09/20/2014
Thomas P. M.
09/10/2014
He was there the very next day at the specified time. Diagnosis of the issue was complete within 5 minutes. He had replacement parts available to remedy the situation and the repair and clean-up was done within 40 minutes total time. He gave me a cost for repair that I had to approve before repairs were made. A very cheerful and honest man, he advised that because of the age of the machine (13 years now ), that this should probably be its last major repair before investing in a new appliance. I would use him again in a heartbeat and recommend his service highly!
Description of Work
He fixed my washing machine.
Category
appliance repair
daphna E.
05/07/2014
Alexander R.
04/16/2014
Our over the counter microwave was not heating. I called Appliance King Service over a 3 day period and left messages. Our calls were never returned. We called another provider who return our call and perform the service
Description of Work
Appliance King Service was called and left a message to repair an over the counter microwave but the provider did not return our call.
Category
appliance repair
Service Provider Response
To say that the call wasn't returned is inaccurate information. We played telephone tag for 2 days leaving voice mails and I did speak to your wife on the third day and she said you would call back to set up an appointment but you never did. And I also apologized in my email to you for having played telephone tag as well.Lauren L.
04/02/2014
Our washing machine seemed not to be spinning the way it used to. I also noticed a bad smell inside the washer. Greg tested the spin, and said it was actually working fine. He recommended a gallon of vinegar to remove the smell, and it worked! It's nice to find skilled workers with honesty, instead of only $$$ on the mind! I would certainly use them again, but I hope I don't need to!
Description of Work
Greg came in & got right to work on our washing machine.
Category
appliance repair
Eileen B.
10/21/2013
Greg was able to come the day after I called. He was on time, very knowledgeable , efficient and we talked a lot about appliances and he answered many questions that I had. I remembered , when he was here, my dishwasher door was broken so he is returning to fix it. I highly recommend him and will tell all my friends to call him when they have a large appliance problem.
Description of Work
Fixed the safety switch on the lid of the washer that was preventing my washer from draining the water out of the tub. He also cleaned the lint area on my dryer.
Category
appliance repair
Norman P.
09/03/2013
Great fast work, the repairman came on time and finished in half an hour. Called on Labor Day, spoke to a person and he was here early the next morning. In addition to fixing the motherboard, he also showed me how to get my dead ice-maker working again. I would definitely recommend.
Description of Work
replaced motherboard on refrigerator
Category
appliance repair
Janet R.
08/19/2013
He arrived on time and was responsive. After several attempts to figure out why my dishwasher was making odd noises, he stated that it was a design flaw in that particular brand. He said the the motor and the pump were not well supported. His "solution" was to put cardboard under each. Needless to say, it didn't solve the problem. The door hinges were also very noisy, and he said that he could replace them. He called later that evening with an estimated price, and I agreed to have them replaced. He never called back, and never followed up even though he said it would just be a few days. I called another repairman who informed me that the bearings were gone on both the pump and the motor in the machine. To replace them and the hinges would cost more than the value of the machine which was not top quality to begin with. I bought another dishwasher instead.
Description of Work
Attempted to diagnose the source of noise in my dishwasher.
Category
appliance repair
Service Provider Response
(member name removed); First off I would like to apologize for your inconvenience. I do have a record that I did leave a voice mail on July 9th at 10:04 AM that your parts have arrived and when could we set up an appointment. However, I did not make any further attempts to call and that is my fault. But there is one thing that I do find puzzling is that you made no attempt to call me to find out the status of your parts order in all this time. Appliance King is also going to refund your Angie's List discounted service charge of $54.05 to offset your charges from the other company you called in. It should go into the mail on Sept. 4th or 5th. Again sorry for your inconvenience. Sincerely, Greg Kcynthia S.
07/31/2013
We had a great experience with Greg. Our oven was not turning on. I called Appliance King and Greg came out the next morning. He informed us that we needed a new bake igniter. He replaced it quickly and at a reasonable price. I would definitely call him again.
Description of Work
Replaced the bake igniter.
Category
appliance repair
Alan B.
07/22/2013
I used him on two separate occasions. First, I heard a rattling in my washer. Took it apart and found underwire from a bra rattling around which cut a hose. Removed the wire, ordered and replaced the hose, and put the machine back together. Price was very fair. On another occasion, replaced the fridge condenser, also reasonably priced. I would not hesitate to use him again.
Description of Work
Fixed washing machine and refrigerator. .
Category
appliance repair
Barton B.
12/08/2011
Susan C.
08/23/2011
Went very well, He showed up on time and was able to figure out problem in less than 30 minutes. We suspected what the problem was, but needed a professional confirmation, as a new refrigerator had to be purchased.
Description of Work
Diagnosis for refrigerator not working was a broken compressor.
Category
appliance repair
Other Information
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Services not offered
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