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Reviews
4.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
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Showing 1-4 of 4 reviews
Catherine C.
May 2015
House Cleaning
unknown
Pamela S.
Apr 2014
House Cleaning
unknown
Eva M.
Nov 2013
House Cleaning
The relative that I mentioned that hired Donna's services had become ill, and in a few months her health declined rapidly. We were having to prepare for the end of her life. During these last stages, many of our responsibilities were overlooked and cancelling Donna's services was one of them. The family member that was supposed to do it forgot.
Because we had forgotten to call Donna one of her housekeepers showed up and none of us were there. Donna called me and told me that her employee was at the house. I asked her if anyone called to cancel. She was livid. Telling me no one called and she is going to get paid now. I was at the house in a few minutes and let her employee in. Then her employee told me that Donna wanted me to call her right away. I did.
Donna was now very angry and hostile repeatedly told me that she was going to get her money. I told her that when I mentioned the cancellation of services, During this awkward conversation, Donna was more livid and became hostile, repeatedly telling me that she is going to be paid.
I was talking about future appointments and had every intention of paying and will give the check to the employee. She demanded cash now! By now, I had enough. I told her that checks were always accepted by her in the past, and I was not going to spend any more time away from my loved one to get cash because of her being unreasonable.
She told me to give the phone to her employee. She instructed the employee to take the check and leave immediately without providing any service.
I was appalled then and still am.
Knowing my family was going through this awful time with our loved one, this woman calls and with no regard that her customer is dying and what the family was probably going through was thinking of herself only and getting paid. Although I didn't expect sympathy, but was surprised she had no regard whatsoever considering the circumstance was given.
Because we had forgotten to call Donna one of her housekeepers showed up and none of us were there. Donna called me and told me that her employee was at the house. I asked her if anyone called to cancel. She was livid. Telling me no one called and she is going to get paid now. I was at the house in a few minutes and let her employee in. Then her employee told me that Donna wanted me to call her right away. I did.
Donna was now very angry and hostile repeatedly told me that she was going to get her money. I told her that when I mentioned the cancellation of services, During this awkward conversation, Donna was more livid and became hostile, repeatedly telling me that she is going to be paid.
I was talking about future appointments and had every intention of paying and will give the check to the employee. She demanded cash now! By now, I had enough. I told her that checks were always accepted by her in the past, and I was not going to spend any more time away from my loved one to get cash because of her being unreasonable.
She told me to give the phone to her employee. She instructed the employee to take the check and leave immediately without providing any service.
I was appalled then and still am.
Knowing my family was going through this awful time with our loved one, this woman calls and with no regard that her customer is dying and what the family was probably going through was thinking of herself only and getting paid. Although I didn't expect sympathy, but was surprised she had no regard whatsoever considering the circumstance was given.
Chester B.
Oct 2011
House Cleaning
We had her out last week and she really did a great job! I would highly recommend Kim because she is very good.
Licensing
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FAQ
DONNA WINN'S HOUSE CLEANING is currently rated 4.3 overall out of 5.
No, DONNA WINN'S HOUSE CLEANING does not offer free project estimates.
No, DONNA WINN'S HOUSE CLEANING does not offer eco-friendly accreditations.
No, DONNA WINN'S HOUSE CLEANING does not offer a senior discount.
No, DONNA WINN'S HOUSE CLEANING does not offer emergency services.
No, DONNA WINN'S HOUSE CLEANING does not offer warranties.