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ZeroDraft

Founded 2004 • With Angi since July 2008

4.3

(48) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Additional address - 20 Petra Lane, Sec 6, Albany, NY 12205. Additional phones - (518) 456-9376....

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Verified Reviews

A few reviews for this pro...
2.0

10/02/2020

Job was done well. Happy with the work. BUT although I asked workers to wear masks while in my home, I had to mention it three times during their eight hours in my home. Because of Covid, that upset me enough to write this review and I will be sending a letter to the CEO to complain.

Description of Work
Cellulose insulation blown in attic, South wall of home insulated inside wall, basement spray foamed along outside walls at sill plate

Category insulation

4.0

09/20/2016

All in all the project went okay. However, There is a serious lack of communication from the company to the customer. No communication from the company regarding scheduling of any work UNLESS I called them to find out the status of the scheduling then work was scheduled. Foam Insulation Before the first employee was on the job I stated I was not available on a certain date so no work could be done...

Description of Work
Energy audit, Windows and Spray foam insulation

Category insulation,replacement windows,energy audit

1.0

09/02/2016

It was terrible I will never buy another one of those again. The guy came in and he, all I wanted was to have someone inspect my furnace that's why I did it to begin with but he did that you know the sand in the door touch thingy and looked at insulation in my basement and then like they ask you to have a utility bill but he didn't even really looked at it in fact I had to say are you gonna look a...

Description of Work
I used ZeroDraft for Energy Efficiency Auditing.

Category energy audit

5.0

04/07/2016

We are absolutely thrilled with the quality of service and way we were treated by Zerodraft from our very first phone call to my final call to pay our final bill. I had seen a Zerodraft advertisement on TV that really intrigued me about insulating brick walls and our house which is brick has always been cold and drafty so my husband and I wondered what could be done. So when I called to arrange an...

Description of Work
Free Energy Assessment, Insulation services, air sealing, Heating and Cooling

Category heating & air conditioning/hvac,insulation,energy audit

Service Provider Response

Thank you for taking the time to provide a review about your experience with Zerodraft. Your feedback is important since we are constantly striving to meet or exceed the expectations of our customers, the information you provided will help us to continually improve. We appreciate your comments and look forward to assisting you in the future with any of your insulation, heating-cooling or other mat...
5.0

04/05/2016

I didn't know what to expect when I arranged to have Zerodraft come to my house to perform and insulation inspection but it turned out to be the best thing I ever did for my house. I had to convince my wife that we should spend the money we had on improving our insulation because that would pay benefits down the road- and so far it has. After having the free energy audit, the Zerodraft sales consu...

Description of Work
Complete energy assessment of my house; insulation and air sealing of walls, knee walls and basement

Category insulation,energy audit

Service Provider Response

Thank you for taking the time to provide a review about your experience with Zerodraft. Your feedback is important since we are constantly striving to meet or exceed the expectations of our customers, the information you provided will help us to continually improve. We appreciate your comments and look forward to assisting you in the future with any of your insulation, heating-cooling or other mat...
5.0

04/05/2016

I am very happy with the work Zerodraft did for me on my house. They insulated my crawl space and my attic and air-sealed several areas of my home. I did not even know what air sealing was before this...My floors always felt cold before this but now, the family room that is above the crawl space is the warmest room in the house, my grand children actually lay on the floor to play and watch TV now....

Description of Work
Zerodraft performed a FREE energy audit for me at my house. The consultant who arrived and conducted the audit was neat, clean and seemed prepared. He explained the entire process to me of what he would be doing and took the time to understand the problems I have been having with the ice dams and cold floors over my crawl space. They laid out a plan for addressing these issues after completing the blower door test and using his infra-red camera to show me where I had no insulation.

Category insulation,energy audit

Service Provider Response

Thank you for taking the time to provide a review about your experience with Zerodraft. Your feedback is important since we are constantly striving to meet or exceed the expectations of our customers, the information you provided will help us to continually improve. We appreciate your comments and look forward to assisting you in the future with any of your insulation, heating-cooling or other mat...
5.0

08/12/2015

Overall, we are happy with the work. The windows, doors, and siding were delayed due to the departure of the salesman handling our order. The siding ordered was also incorrect as a result. Other than that, Zero Draft has been very helpful and professional.

Description of Work
Installed windows, installed insulation, doors, furnace, heat pump, air conditioning, replaced some siding, closed up/removed a window

Category heating & air conditioning/hvac,insulation,siding,replacement windows

Service Provider Response

Thank you for taking the time to provide a review about your experience with Zerodraft. Your feedback is important since we are constantly striving to meet or exceed the expectations of our customers, the information you provided will help us to continually improve. We appreciate your comments and look forward to assisting you in the future with any of your insulation, heating-cooling or other mat...
1.0

07/14/2015

Terrible still waiting for references

Description of Work
Nothing

Category insulation

Service Provider Response

According to our records Zerodraft has not performed any work for [removed member's name]. Beyond providing him with a free estimate in October 2013 our company has had no interaction with him. Perhaps he has confused Zerodraft with another company? Zerodraft has made several attempts to contact [removed member's name] about his review to understand why he posted such a negative comment and score ...
5.0

05/13/2015

Excellent job with great installers, I used them twice Feb and April. I would use them again if I had another project. Also had them do an insulation job in my basement a few years ago, did a great job then.

Description of Work
INSTALLED NEW WINDOWS

Category insulation,replacement windows

Service Provider Response

Thank you for taking the time to provide feedback about your experience with Zerodraft. We are constantly striving for improvement to continue to meet or exceed the expectations of our customers. We appreciate your positive comments and look forward to assisting you again in the future with any of your insulation, heating-cooling or other matters relating to your home's comfort or energy performan...
2.0

05/07/2015

Did not use them as they refused to come quote Called Zerodraft for an estimate on spray closed cell insulation as they were recommended by the roofing contractor I plan to use for my roof. (Tear off and rebuild) Zerodraft stated they would not waste there time coming unless I already owned the property. Trouble is the contractors are to start as soon as I closed.

Description of Work
Called Zerodraft for an estimate on spray closed cell insulation as they were recommended by the roofing contractor I plan to use for my roof. (Tear off and rebuild) Zerodraft stated they would not waste there time coming unless I already owned the property. Trouble is the contractors are to start as soon as I closed. She was snotty too

Category insulation

Service Provider Response

At Zerodraft we aim to surpass our customer's expectations at every opportunity. We have completed thousands of energy efficient home improvement projects during the past twelve years, receiving high marks from NYSERDA and high ratings from our customers for all sorts of work including spray foam and cellulose insulation, air sealing and HVAC. We strive to make every customer happy, including pros...

    Services Offered

    Residential and commercial insulation & product specs, home assessments, infrared imaging, replacement windows & doors, heating & hot water systems, lighting, air sealing, ventilation analysis & HVAC.

    Services Not Offered

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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes