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TruGreen Lawn Care - 5175

With Angi since May 2006

3.2

(22) Verified Reviews

Description

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan. ...

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Verified Reviews

A few reviews for this pro...
5.0

07/31/2017

Excellent Work, lawn is really coming back and pest Control working perfectly.

Description of Work
Pest Control, Lawn Fertilizer and Weed Control application

Category pest control,lawn treatment

4.0

10/19/2015

I thought the price was fair even though I don't know what the other prices are considering that they are organic based. They call me before they come in and do the work.

Description of Work
They come 4-5 times a year to work on my trees and lawn fertilizers.

Category lawn treatment

3.0

06/02/2015

They were prompt and they did a good job.

Description of Work
I use TruGreen and they were pretty good.

Category lawn treatment

3.0

04/01/2015

I finally broke down and hired a professional to take care of my lawn. We had a lot of weeds, more crab grass then grass, on top of that we were got a pool so our entire back yard was turned into dirt. Almost from day one I discovered that this company had a terrible communication problem. You can't call the local office in Syracuse direct, you have to call the main 1800 office in some other state...

Description of Work
Lawn Care service for the year

Category lawn treatment

4.0

04/28/2014

The price was not much better. But, they were still very good with communication. They called to let us know what they were supposed to do and did that very well. The price had to be pre-paid for the lawn care.

Description of Work
Lawn Fertilization & Treatment Services.

Category lawn treatment

4.0

10/14/2013

True green called a couple of days prior to treating my lawn. They fertilized my lawn, provided comments of that particular application as well as time of service as well as identifying wind conditions. They also identified type and amount of fertilizer used.

Description of Work
Fertilized lawn

Category lawn treatment

1.0

05/10/2013

I contacted Trugreen via their 1-800 number and made arrangements for service. They were quick to sell the product and set a date while taking your credit card info. The call went to a switchboard in Florida...... I waited for service and or a call. On 24 April I got an automated call saying they would arrive on the 25th.... date came and went with no return call or contact. As the weeds grew I gr...

Description of Work
I contacted Trugreen via their 1-800 number and made arrangements for service. They were quick to sell the product and set a date while taking your credit card info. The call went to a switchboard in Florida...... I waited for service and or a call. On 24 April I got an automated call saying they would arrive on the 25th.... date came and went with no return call or contact. As the weeds grew I grew more @#$% about their non-service. I called the Customer Service number and told them to cancel my account. Once again a long wait on the phone only to be told I would be contacted in the next 24 hours.... never happened. I wouldn't use this service if it was free!

Category lawn treatment

2.0

04/02/2013

I prepaid for the season (10% discount) for fertilizer, crab grass, weedkiller, lime treatments throughout the summer. The first application for the season that I'm writing about was a lime application. The winterhas been running long here this year, and the snow on the lawn only cleared the day before the application. I have many maple trees throughout the yard, and the lawn was full of downed br...

Description of Work
Lime applied to my lawn.

Category lawn treatment

2.0

12/20/2012

After years of treatment, the lawn still had a lot of weeds. My lawn has spots with a lot of weeds and Turgreen guaranteed they could get rid of them.

Description of Work
Received weed and feed services for three years.

Category lawn treatment

2.0

10/22/2012

It took several days of phone calls to get TruGreen to send out a free service call (which was part of their selling points - unlimited free service calls for the asking, but this one took 3 weeks to get with almost daily haranguing of the company by me), and when it finally got scheduled, it was scheduled for the wrong day, and I had to call back and get it re-re-scheduled. When my service call f...

Description of Work
We contracted TruGreen to do a series of visitation for lawn care, at about 6-7 week intervals. The agreed-upon contract price for the year was around $250. We had been using another company before that, and had decided to switch. The previous company actually had our lawn looking pretty good, and we had not seen a single weed since around September of 2009. Until TruGreen. By the time TruGreen was finished with us, our lawn was decimated, I had spent literally dozens of hours on customer service complaint calls and emails, and we had a collection agency after us. They ended up only doing one scheduled service (of the 6 or so planned), plus one extra service call to take care of the damage they did from that service, plus one "complimentary" service that they agreed to do as an apology for the terrible way that we were treated -- but even that complimentary service managed to get screwed up. I have rarely come into contact with a company so completely disorganized, chaotic, and custom-designed to foil customers' attempts to get relief at every turn. At least they ceased the collection attempts and have given up on trying to get money from me, because goodness knows, they sure didn't earn it.

Category lawn service,irrigation systems,lawn treatment

    Services Offered

    Residential and commercial landscaping, lawn, tree & shrub care.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Warranties
    Yes