The Roofing Guys

Austin and his crew were amazing! Went above and beyond to complete job ! My yard was just as clean when done as when they started .

From the scheduling to the installation, this was the easiest home improvement project we've ever hired out!

Ken came out and gave me the estimate on Monday, the team was here on Tuesday, worked all day and came back this morning (Wednesday) and finished everything up. Roof looks great! I would recommend them to anyone!

It was an awesome experience. Mike Whitehead the supervisor on duty was very professional and made me feel like i chose the right company for the job. I asked a lot of questions and he answered all of them even helping me make the decision to redo the shingles on my shed. I am so thankful my wife and I chose the roofing guys!!! Awesome company and workers who made my house look beautiful. May God bless you all of you! and thank you for everything.

These guys are so awesome. This is our first home and the roof was in TERRIBLE condition due to not being maintained by the previous owners. It started leaking so we had The Roofing Guys do the one section. They did such a great job (and the rest of the roof was probably in horrible condition, too) so we pulled the trigger and had the rest of the roof replaced. They did such a wonderful job and powered through some awful weather to get it done. Super professional, polite, and responsive. This was the first big project we had completed on our first home and I'm so grateful to these guys for making it happen!

The guys did professional timely work. The roof looks great!!!

Pros: (1) Good Salesman, friendly. Provided best price of the 3 quotes I received. (2) The install crew was prompt, friendly and all worked hard. (3) Roof looks very good, with nice lines (4) Product comes from a reputable company (Erie Materials) (5) Good clean up by roofers. Cons: (1) Several items were broken or damaged on the home ((Outside garage light, lounge chair, five window screens, mailbox, aluminum siding had some damage and some siding was never reinstalled correctly so now it's loose)) ((Didn't notice most of these till over a week later when I had a day off)) (2) No mention was made of these during install and not noticed till after job completed and paid for. (3) Stripping the roof caused a great deal of dirt and debris in the attic (which was very clean) we would have appreciated advanced notice by someone to tarp everything. (Several hour cleanup on our part) (4) This is important: Picture provided by salesman of color of roof did not match actual roof color so we thought we had wrong shingles. (5) I called Roofing Manager to discuss and he was a bit terse and bothered that I kept trying to finish my sentences. And No, I wasn't angry, just concerned. (6) Roofing Manager said they would bring 2 types of shingles to house to show us we had the right material but never did. (7) Called Salesman about issue and he said he would get back with us but never did. We haven't heard from anybody since. (8) Flat roof section is starting to curl. Final Point: Roof looks good, we like it but not the exact color we wanted. We would have appreciated openness by workers for the damage and common courtesy by the Manger or Sales in addressing our concerns. But, once they got their money, it was, adios amigo.

The Roofing Guys did a great job installing a new roof at our house.

Work was completed with a bit of a delay due to lack of crew members. We initially were told, when contract was signed, that a crew of 5 or 6 guys would come and complete in one day. Work took two days due to crew reduction because of the pandemic. Workers that were assigned were efficient, worked a long first day to complete as much as they could and did impeccable clean up of the grounds and yard. There was a bit of a discrepancy about the work that needed to be done where the lower roof of the garage meets the house and siding but after some discussion the guys came back and put some finishing touches on it to improve the overall look and seal the area where the siding meets the lower garage roof. Overall we are very pleased with the workmanship and new roof on this older home.

Very poor and fraud customer service. My contract was for 9 feet winter guard Ice and water shield but they did only 6 feet. And when I bring to attention, they said they can't do anything about it. It's too late and $325.00 was credited for materials only. Also small roof back side of kitchen they messed up big time. I request them multiple times, but after almost 3 months they still did not resolve the issue and each time I call them to schedule to fix that mass, they always says we will call you back and never call back. Now not answering my calls. Also they destroy my front garden plants and said they will replace it in one week but still after almost 3 months they did not replaced. I'm very disappointed with customer services provided by Roofing Guys. I will never hire them again or recommend them to anyone.

They were quick & did a very professional job.

The roofing guys did a fantastic job! I would highly recommend them. Very professional.

Incredible...from temporary repair, coordination with claims adjuster, communication with me, to actual roof area replacement...High quality workmanship & customer service.

Very quick to respond and performed work the next day.

This twitching, fidgety parched guy finally shows up in a huge pickup adorned with the Roofing Guys ads all over it. I need a roof repair on a leaking abutment on a badly designed split level in your average rural upstate NY neighborhood. The tweaker has no pen, no paper, no tools, no ladder, no professionalism or courtesy. We get on the roof using my ladder and I explain my needs and my thoughts on the badly needed cricket. The tweaker begins to scold me for having a roof that needs repair. I attempt to focus him on the design of the cricket. He then has an amazing idea and asks me to go fetch my chalk line. By the time I get back on the roof, the meth really began to kick in and he starts improvising the repair that he has in his brain. It is a scene out of a Hunter S Thompson documentary. He is thrashing the chalk line and continues to berate me for not having a perfect roof. Fast forward to the next day and the tweaker sends me an insanely inflated BILL including items I never asked for, no warranty demading $3250 for his meth infused dementia. You seriously can't make this stuff up. I can't imagine this company will be in business too much longer. I also received insane drug fueled text message from this tweaker as well.

2 strikes and you are out. I have called roofing guys twice in the last two years. The first time they finally came out to evaluate my leak and never called back to make a appointment. I called twice and was blown off. The second time just this week we called and was told they would call to schedule a evaluation of my leak. Going on one week and no call...May do great work if you can get them to call and schedule appointment. Reading reviews on social media show I am not the only one.

Absolutely perfect!! Clean up was impressive.

"The Roofing Guys" were amazing from start to finish. Everyone was polite and professional, and the quality of the work they did was second to none!! In addition to the actual roof installation, the crew was meticulous about cleaning up our property afterwards and they made it so it looked like they had never even been there. It was a very large, more complicated roof than most, and they got every single detail down to perfection. The roof has literally changed the appearance of the entire house. We would recommend them to anyone!!

The Roofing Guys sent two guys in the afternoon of 10/05/2018 and they completed the job in 3 hours which was better than we expected.

The estimator, Casey, gave me an estimate for a new roof and he went through it line by line. One of the lines states "all rotted plywood will be replaced at a cost of $50/sheet." When we got to that line I stated that I didn't have any plywood now and wouldn't need any because of the type of boards I have in my attic. Casey agreed, after having been in the attic and seeing the boards I had.. We had the previous roof for almost 29 years with no plywood. Imagine my shock when I was told after the roof was put on that I was being charged $1250 for plywood! After getting no where with Casey, I asked for an owner to call me. Angela called me back and after much arguing back and forth (she was very unprofessional) she said that the plywood would "be taken care of". The contract I signed stated "all rotted plywood would be replaced" and of course I didn't have any rotted plywood to be replaced! After the conversation with Angela I decided to only deal with them through emails because I didn't trust them to keep their word. I emailed them on July 7th because they had left my siding very dirty and they were supposed to be sending someone out to clean it. I also had nails in my driveway and lawn and still have roofing tiles on my back porch roof. In my email I stated that I wanted a final invoice. They emailed me back with an invoice. The invoice only had the original cost of the roof on it so I assumed (wrongly) that they had "taken care of" the plywood. Well 2 months after the roof was put on (August 3rd) I am receiving a bill for the plywood $1250. After reaching out to Angela again- she denied having told me that they would "take care of the plywood" and she told me that they would put a lien on my house. After filing a complaint with the Better Business Bureau I received a horrible voice mail from the owner. Mike Flynn, which says that when he responds to the complaint I'm "going to look like a fool" and "what makes me think you're so special that you don't have to pay your bills" and he went on to say that he "would put a lien on my house", "I own a part of your house right now" and "what makes you think you can walk away with a couple thousand dollars of ours". I have never dealt with such an unprofessional company!!

After our roof was damaged by the hail storm last spring, we were inundated with roofing companies from in and out of state! Some were quite pushy I might add. I wanted a local company and called on “The Roofing Guys” for a quote. I met with Casey who was not only professional but guided us through the insurance claim process. He told us how his crew works and gave us an accurate time line from start to finish. The entire roof was completed in one day without a trace of debris or damage to any of our landscaping. If I hadn’t stopped by to check on progress I would never have known my roof was replaced that day. The “Roofing Guys” are an amazing company and I highly recommend them!

I never signed the contract. The price was inflated and I was over quoted approx 25% more materials than actually needed.

We have never come across contractor that were early, but they do exist. We have a busy household and they kept our family save during all of our comings and goings. The workers were professional and when the job was done our yard look like they were never here. The roof is beautiful. Thanks for making this a nice experience.

Roofing Guys was one of three companies (among many I had contacted) that send an estimator(Ken) immediately . Ken showed up to our appointment on time, well prepared and gave me an estimate right there. The price was reasonable, offered good materials and warranties better than others, and scheduled the project within a week.What I am most impressed with is a 15- member crew who did the job- professional and hardworking! They started about 9:30 AM and finished the same day by 7 PM. The work was well coordinated, Brandon demonstrated a great leadership skill in guiding his crew. They did an excellent work on protecting my house, gardens and plants, great job on my roof, and good clean up. By 7 PM when they left ,the only thing you would notice was a beautiful roof! Very professional from start to finish! I highly recommend this company!

They called back hours after my initial call to them and came the next day to provide an estimate. We are pleased with their work!