"We appreciate your business and 5 Star Review, we will be sure to let the crew know your kind words!"

"So happy to hear this! Thank you for the 5 Star Review and your business!"

"Thank you [Member Name Removed] for trusting The Roofing Guys with your roof replacement!"

"Thank you so much for the review and your business!"

"Thank you! The before and after photos tell a great story, multiple layers, moss, and rot to a beautiful new roof, definitely what your house needed. Thank you for choosing The Roofing Guys, we hope any future contractor experiences you have in the future with your new home are similar to the great experience you had with us."

"Thank you for the wonderful review, we are so happy you were pleased with the professionalism of the staff and installers. We hope you and your son will enjoy the roof for the next 50 years!"

"Thank you for the A review, it was a pleasure doing business with you!"

"We are so glad we could help with your emergency repair and then roof replacement during that windstorm. Thank you for the great review!"

"Thank you for the A reviews, we are are happy you were satisfied with your full roof replacement. We appreciate your business!"

"Thank you for the review, we are happy we could help with your emergency roofing needs during this time! We appreciate your business."

"This is a secondary customer to us, we had performed a roof replacement at this address for an elderly customer who despite our recommendations to remove her gutter helmets decided against it. We told her they would possibly cause issues in the long term with ice back ups and ice dams. She did not want to remove them because she was selling the house and did not want to incur another cost. She sold the house to this customer. Three years later the gutter helmets are causing ice dams and back ups which are not covered under Shingle warranties. We have been out to help this customer even though he has repeatedly hung up on us, treated our employees disrespectfully, and has been leaving us bad reviews under multiple names."

"Thank you for the great review, it was a pleasure doing business with you!"

"We are sorry the repairs were not up to the standard you were expecting and if you would like we would be willing to send another crew out to take a look if we can make it look any better. Sometimes with older homes and siding that yours has it is difficult to make it look "new". However we are happy you were please with our punctuality, price, and professionalism, and responsiveness. Thank you, please call our office if we can be of further assistance."

"Thank you for the A review, our estimator said during the follow up how pleased you were and we are appreciative you took the time to leave us the review. Thank you for your business!"

"The Roofing Guys have been in business for over 14 years providing quality service at decent prices and have a stellar reputation for our charitable work to the community. Our estimator Robert, 50 years old, that you insinuate was on a drug fueled bender is a hard working, kind, and honest man that doesn’t even drink alcohol. Robert had his own construction company for over 20 years before he came to work for us for a less manually intense career, he knows the ins and outs of roofing work like the back of his hand and is very knowledgeable. A simple no thank you for the free estimate he provided you would have sufficed instead of throwing false accusations on the Internet. At not time were you obligated to pay a dime, he gave you an honest proposal for the work to be done copied and pasted below: REPAIRS TO BE MADE AS FOLLOWS: • Remove all roofing at wall into valley • Install new 3/12 pitched valley roof approx. 8’x5’ • Install ice & water shield on entire area and up exposed wall • Install 4’ high fascia board approx. 8” long at base of valley • Remove 2’x2’ of roofing where lower roof meets upper roof • Remove shingles approx. 2’ off wall, ice & water shield, step flash, & install shingles to match • Replace ridge vent and cap shingle • Replace 2 boots on upper back roof We propose hereby to furnish material and labor-complete in accordance with the above specifications for the sum of: $3,250 + tax The prices, specifications and conditions are satisfactory and are hereby accepted. THE ROOFING GUYS are authorized to do the work as specified. *All credit card transactions are subject to a 3% fee. Signature: Date:"

"After reading this review we reached out to the homeowner to clarify what happened. In 2018 we gave them an estimate on siding, they decided to go with another company. Again in 2018, they had us evaluate a leak in their flat roof for which we provided an estimate and they signed wanting us to do the work. We were unable to do the work in the timeframe they wanted and they called and cancelled the contract. In June 2019 they called again for another estimate and the estimator it was assigned to was ill and was unable to complete the estimate. We saw online they had already chosen another contractor so did not reach out after he was well because they already had the work completed. We extended our apologies to the customer on the phone today."

"It was our pleasure! Thank you for taking the time to write a review, we appreciate your business!"

"I have supporting documentation that during the times The Roofing Guys tried to attempt to do work on the house we were denied access or the homeowner would not respond to phone calls or emails for weeks at a time. We just recently completed free siding repairs to make up for the mistake in the installation which was also fixed. Out of thousands of roofs the handful of mistakes that were corrected are always the ones to post the bad reviews. We always warranty our work, stand by our products and install, and if anything is not up to par we fix it at no charge as we did for this homeowner. We are sorry he had to go through this, but we did everything to try to make it right."

"We truly appreciate your business & the time you took to write the review. The roof was a big one & very complicated, but was no problem for our highly skilled team. Having appreciative customers like you makes our job that much easier & rewarding. Thank you!"

"Thank you for your review, it was our pleasure doing business with you! We are honored you chose The Roofing Guys for your roof replacement project!"

"Thank you, it was our pleasure doing business with you!"