SAM'S AUTO BODY & SERVICE CENTER WEST

Auto Body Work, Auto Service, Real Estate Agents,

About us

Sam's Auto Body & Service Center has been serving the needs of the Greater Syracuse Area for over forty years. Let Sam's Auto Body ease you through the automobile claims process and get your vehicle back to pre-accident condition. Sam's Auto Body is a member of the Better Business Bureau and has received top honors for Customer Service among major insurance companies. Come see us today for something as big as an automobile wreck or as small as an oil change.

Business highlights

56 years of trusted experience

Services we offer

Body Damage Estimating, Body Damage Repair, Frame Repair, Full Automotive Service Department, Skilled Technicians, State of the Art Equipment, Clean & Details, Suspension, Brakes, New York State Inspections, Loaner/Rental Cars

Amenities

Free Estimates
Yes


Accepted payment methods

MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Cindy L.
03/2017
5.0
auto body repair
  + -1 more
I actually used the east office on Erie Blvd. Bill, the manager of that office, did the work. He was very knowledgeable, thorough and friendly. My car was promised to me by the end of the day, but it was finished well ahead of then. The cost came in right at his estimate. And his estimate was pretty comparable to the 2 other estimates I received. I ultimately chose Sam's based on prior experience with them. They've repaired this same car (after a confrontation with a deer) and another car (that was struck in a parking lot). Both prior experiences were excellent with excellent results.
Description of Work: Replaced hinges on rear (hatch) door on my 2006 Honda CR-V

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$461.95

Joe K.
05/2014
5.0
auto body repair
  + -1 more
They did a good work.
Description of Work: Sam's Auto Body & Service Center West provided me an auto body work service. I had a problem with the tires so I went there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
11/2013
5.0
auto body repair
  + -1 more
Repair of parking lot damage. Excellent communication, coordination with insurance company. Repair looks perfect. They did a slight schedule stretch based on some hidden damage - I was happy to hear an honest input, insurance covered it with no trouble.
Description of Work: I used SAM'S AUTO BODY & SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jim W.
11/2013
5.0
auto body repair
  + -1 more
Quick and efficient. Looks great.
Description of Work: Bumper repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary C.
09/2013
5.0
auto repair
  + -1 more
Excellent Took only 45 minutes.
Description of Work: Oil Change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Response from SAM'S AUTO BODY & SERVICE CENTER WEST
Thank you so much for leaving a review! We do our best to remain timely for our customers busy schedules. We hope to see you again soon!

Joe K.
08/2013
5.0
auto body repair, auto repair
  + 0 more
very well. repair was excellent as was service, timing and price.. would go there again.
Description of Work: repaired rear bumper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Dean A.
06/2013
5.0
auto body repair
  + -1 more
I found the owner refreshingly honest in his dealings. He didn't sugarcoat any answers and told me straight up what he was going to tell the insurance company. I really liked dealing with him.
Description of Work: SAMs was chosen by my insurance to do an assessment of damage after an accident. They ruled it a total loss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard N.
03/2013
5.0
auto body repair
  + -1 more
Again, excellent body repair and repainting.
Description of Work: Sam's repaired my Ford Explorer after I was forced off a rural highway by a semi truck and trailer and into a ditch. The vehicle came back looking like the accident never happened. Paint and finish was excellent.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Susan M.
07/2012
5.0
auto body repair
  + -1 more
They do a great job and are always on time. They always do what they say will do at a great price.
Description of Work: I used their services for continuing car maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1135 W GENESEE ST, Syracuse, NY 13204

    samsautobody.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Service,
    Real Estate Agents,
    Auto Inspections,
    Auto Radiators,
    Auto Transmission,
    Auto Tires,
    Auto Painting,
    Auto Mufflers,
    Auto Detailing

    FAQ

    SAM'S AUTO BODY & SERVICE CENTER WEST is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    SAM'S AUTO BODY & SERVICE CENTER WEST accepts the following forms of payment: MasterCard,Visa
    Yes, SAM'S AUTO BODY & SERVICE CENTER WEST offers free project estimates.
    Yes, SAM'S AUTO BODY & SERVICE CENTER WEST offers eco-friendly accreditations.
    No, SAM'S AUTO BODY & SERVICE CENTER WEST does not offer a senior discount.
    No, SAM'S AUTO BODY & SERVICE CENTER WEST does not offer emergency services.
    No, SAM'S AUTO BODY & SERVICE CENTER WEST does not offer warranties.
    SAM'S AUTO BODY & SERVICE CENTER WEST offers the following services: Body Damage Estimating, Body Damage Repair, Frame Repair, Full Automotive Service Department, Skilled Technicians, State of the Art Equipment, Clean & Details, Suspension, Brakes, New York State Inspections, Loaner/Rental Cars

    Contact information

    1135 W GENESEE ST, Syracuse, NY 13204

    samsautobody.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM