Onondaga County Construction
About us
Whether you have a slate roof, metal, rubber, wood shingle, or asphalt roof, our experts are here to help. For the highest quality in roofing contractor services, look no further than Onondaga County Construction. Very reliable service, fully insured, owner always on site.
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
16% | ||
8% | ||
1% | ||
1% |
"thank you for your review. If you ever need assistance in the future dont hesitate to call."
"thank you for your review. if you ever have any questions dont hesitate to call."
"I have no idea who even wrote this review and as it says I didn't do any work for you so just giving me a c rating and not even explaining why is unfair. Really wish you would contact me with any issues."
Contractor was there for 5 minutes. Only 1 out of 3 sections of the roof was inspected. A video was shown exactly where the leak was around the chimney and the reason for it. No repairs, caulking, resealing, or any other maintenance was done. A video was recorded showing where the known leak was.
He said there was no resealing that could be done and gave me estimates on the repair and for the whole roof. He gave me his business card and said we'll stay in touch but let's get out of the rain. On his business card it states "free estimates."
If I knew it was just going to be a job estimate, I would have never bought this Angie's list deal. The contractor did seem knowledgeable enough, that there is a possibility that I may purchase his "$5,399.00 for a New Roof with 3-D Architectural Shingles" Angie's deal, but only if I get fully refunded for the Maintenance package of $79 as it was a complete waste of my time. To sum it up, I would like a refund for this so called job as it was clearly only a job estimate!
"I'm really upset with this review I drove almost an hour each way just to get to you. I went up on the roof and did the inspection like you stated took video and pics of what was wrong. It is not my fault there was nothing to seal or tar to fulfill the deal you bought I usually deduct what you spent on the deal off of the price to fix the roof. I have no issue with you getting a refund because I do in fact do free inspections I just wish you would have addressed these concerns when I was there and it would have been cleared up there's no wAy I deserve this review. I tried reaching out to you and have not gotten a response. Please call me to address this. Idk what you were expecting for $79 but me tearing your roof off and replacing wood is definitely not gonna happen for that price and that's what needs to happen to fix your leak."
"Thank you for your review. If you ever need any work done in the future don't hesitant to call."
Matt, the owner, was extremely responsive when we called him for an estimate. In fact, he came over that same day and provided us with his estimate and we discussed possible scheduling. Since it was critical that the roof replacement occur before bad weather (especially any snow), he said he was able to juggle some of his jobs around so that our roof could be done later the next week. This was a huge factor in why we chose him to do the work. His pricing was also very reasonable compared to other estimates we received, although he did warn us that there may be unforeseen costs once they began the work. He indicated it was hard to know what they would find until the old roof was off. As it turned out, his original estimate did not cover everything, and we ended up paying about $800 more for heavily rotted wood and an additional layer of shingles that required extra labor to remove. But we understood the need for these additional costs and did not feel he was taking advantage of us at all.
Matt kept in constant communication with me throughout the 3-4 day project, mostly via text which was very convenient. He took photos of their progress and shared them with me daily. He also made sure to inform us of the additional costs before he moved forward with the work ? so we gave approval for him to proceed knowing what the additional expense was. Even when the work took a day longer than he had anticipated (mostly because of the additional rot and layer of shingles mentioned previously), Matt made sure to communicate with us regularly and keep us informed of the revised schedule.
His team was courteous, professional, and the work they did was top notch. They did their very best to clean up after the project was completed, and they were very flexible throughout when challenges arose with what was a difficult job due to the age of the roof, the lack of space in the driveway for a dumpster and just general non-optimal conditions that were out of our control given where the house is located. They worked 8-10 hours per day, sometimes well past dark to try and stay on schedule, even the day before Thanksgiving. We were so appreciative of this, and Matt was really trying to do everything he could to complete the project on time but it just was more work than anyone anticipated.
The end result is a brand new, beautiful roof that looks fantastic and is of great quality. Matt is a nice, down to earth guy who knows what he is doing and we got the distinct impression that he really wants to provide quality service and work to his customers. And dealing with the owner directly on a large, expensive project like ours was an added bonus that really
made a huge difference. We are very pleased with the work Matt and his crew did, and would have no hesitation recommending them for similar work!
I cannot comment on the quality because I have not seen the result other than in pictures. But I trust that the work was done as described, and would use this vendor again.
We tried to get the contractor to do the inspection We had a great deal of trouble getting them to call us back to schedule the inspection. When we did talk to them they said that they were very busy responding to the requests.
Review UPDATE: October 2014 - They performed the inspection and were very helpful in discussing the needs of our roof.
Licensing
State Contractor License Requirements
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