MIDAS AUTO SVC EXPERTS

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I stopped in on a weekend afternoon to get an oil change. The person who greeted me at the counter said that they could do it but there would be a wait. When I asked how long before they could get my car in I was told an hour. When the hour had passed I asked how much longer it would be and I was told another 30 minutes. I was annoyed but decided to wait. After the extra 30 minutes had passed I asked if they were going to be able to get my car in. I was told that I could wait but they weren't sure how long it would be. I asked to speak to the manager so they took me out into the shop to speak with him. I explained the situation and explained that I would have scheduled an appointment for the next day had they let me know up front how long it would be. When I asked him if there was anything they could do he said and quot;No I'm sorryand quot; and that was it. I don't know what I really expected him to do but that response was not acceptable. He was not at all concerned that I had just wasted an hour and a half of my day off. Needless to say I will never take my vehicles to be serviced there again.

Great service and communication.

I think he's a very good mechanic and he's taken good care of me. I've been going there for several years and he's seems to be very fair. He is one of the most honest mechanics I've ever used.

I have had nothing but good experiences at the Midas Auto Repair Center located at 3802 West Genesee Street in Fairmount. I have bought tires there, and a car battery. I have also had repairs done. The mechanics there know what they are doing, fixed it right the first time and are principled and trustworthy.