Merry Maids of Syracuse

Merry Maids went above and beyond my expectations! Merry Maids were very polite, extremely thorough, and were determined to clean my house to look brand new. Great job!

Today (9/27), one hour before I was scheduled to meet with the Merry Maids employee to get the price estimate (almost a full week after our inital conversation and three days before my scheduled move), the woman from the Merry Maids called and left me a voicemail telling me that they cannot clean for me on September 30th after all. She did offer to clean on October 1st, but that is of no help to me, as I will no longer have any access to the apartment and my landlord's new tenant will be moving in on that date. (I had explained during my initial phone call that I had to schedule the cleaning for the 30th and no other dates would work.) Now I have to scramble to find another cleaning service to clean three days from now. I find this quite unprofessional. (I selected "D" in my rating for professionalism rather than "F" since they did call me to cancel rather than simply not show up.) I have no intention of calling the Merry Maids again.

The house was sparkling after Marisa was done.  It smelled so clean and looked great.

I've had them for quite a while.

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They are great. They do an excellent job. I'm very pleased so far. Two people came and it takes them a couple hours to complete the job. I would say they do a great job, no issues at all. The prices are great compared to others. They come out every other Thursday to do the service.

I have them come on a regular basis. Office Manager is always cooperative and willing to adjust to my schedule. Maids are all pleasant - personality wise - some are better cleaners than others. They usually all get to work and get the job done. They also ask if you want special products used or special attention to certain areas.