Mel & Jay Management, LLC

Property Management,

About us

Our purpose as property managers is to maximize the owner's income and shoulder the considerable stress encountered by rental property owners. Our niche is 1-4 unit residential properties. We understand that putting the investor's ROI needs first leads to everyone's success.

Business highlights

Emergency services offered
20 years of experience

Services we offer

tenant acquisition, rent collection, handle emergencies, take care of repairs and maintenance, meet with city inspectors, handle rental registry requirements, if necessary we initiate and carry out evictions,.if required we make mortgage insurance,, water and utility bill payments.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Reviews
1.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
33%
1
67%

Filter reviews by service

Showing 1-3 of 3 reviews
Debra H.
Sep 2013
1.0
Property Management
$1,500
Mel & Jay Management, LLC managed a rental of mine in the Syracuse
area. They seem very nice and pleasant BUT beware. They will not get back to you
or come to the phone when important matters arise. They hold the rent
for long periods of time and you must beg them to release it. They make
mistakes, double bill and lie. They do not get repair quotes or tell you
if there is a problem with the rent, but then suddenly take it our of
their rent transfer that month with no corresponding repair bills or
pictures.  They do not pay you and actually will tell you the tenant did
not pay when the tenant in fact has paid. They lie about repairs and
refuse to ever show any proof in form of bill or photo (their camera is
always mysteriously missing and their phones apparently aren't capable
of capturing a picture and their scanner is always down. There is ALWAYS
an excuse. They let tenants make modifications without telling the home
owner. They would not even allow me to get repair men or contractors
into the home - into my own home! I fired them and they have refused to
provide me with the remaining rent the tenants paid. They acknowledge
they collected the money but say they need to use it for other purposes
that has absolutely nothing to do with my property - this is criminal.
The tenants also confirmed that the work Mel & Jay billed me for
never occurred in the home. Do NOT use this company.

Eamon O.
Jun 2013
1.0
Property Management
$200
Property Management company who said all the right things at first. However as soon as we had signed contract the problems began. My tenants at the time that already lived there for years prior were sent non-payment eviction notices the first month. This was an administrative error they said after the tenants called me in a worry and i called Jay. The next month the same letter went out. When i sounded frustrated with this happening I was told to stop answering calls from my tenants and they were just over reacting. After a few other calls from my tenants; incidents with maintenance issues not being addressed timely,  I cancelled my contract. Mistakes happen, but to have them repeated and no acountability that was not acceptable.  I do believe Jay and his daughter mean well, but that doesn't cut it in property management, no attention to detail.

Bradley O.
Oct 2011
2.0
Property Management
$7,400
See comments above.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mel & Jay Management, LLC is currently rated 1.3 overall out of 5.
Monday: 12:00 AM - 11:30 PM Tuesday: 12:00 AM - 11:30 PM Wednesday: 12:00 AM - 11:30 PM Thursday: 12:00 AM - 11:30 PM Friday: 12:00 AM - 11:30 PM Saturday: 12:00 AM - 11:30 PM Sunday: 12:00 AM - 11:30 PM
No, Mel & Jay Management, LLC does not offer free project estimates.
Yes, Mel & Jay Management, LLC offers eco-friendly accreditations.
No, Mel & Jay Management, LLC does not offer a senior discount.
Yes, Mel & Jay Management, LLC offers emergency services.
No, Mel & Jay Management, LLC does not offer warranties.
Mel & Jay Management, LLC offers the following services: tenant acquisition, rent collection, handle emergencies, take care of repairs and maintenance, meet with city inspectors, handle rental registry requirements, if necessary we initiate and carry out evictions,.if required we make mortgage insurance,, water and utility bill payments.

Contact Information

309 Willis Ave, Syracuse, NY 13204

Service Hours

Sunday:12:00 AM - 11:30 PM
Monday:12:00 AM - 11:30 PM
Tuesday:12:00 AM - 11:30 PM
Wednesday:12:00 AM - 11:30 PM
Thursday:12:00 AM - 11:30 PM
Friday:12:00 AM - 11:30 PM
Saturday:12:00 AM - 11:30 PM
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