FAIRMOUNT CARPET & LINOLEUM, INC

Very good. Order ceramic tiles for a bathroom remodel. Was told when to expect the order to come in and they were correct in the date. Very nice and helpfull people to deal with.

I just ordered some tile and pay for it and I picked it up. I am very satisfied with them. I would use them again.

I found them on Angie's List and there was nothing they could do to improve. I loved them and their tile selection was great; it is beautiful. The installation was great, too; it was very professional. The sales people were also wonderful and knowledgeable. Their pricing was competitive.

The people at the store were very helpful and friendly. After selecting the floor we wanted, an appointment was made for them to come to our house and measure the room. The came on time, measured and gave us the price quote along with any installation details. We decided to go with this flooring and asked them to go ahead and order it. They would call us when the materials came in, within 2 weeks. We received their call just short of 2 weeks and they were ready to schedule the installation within the next few days. We scheduled the day and the men arrived on time and worked non-stop. Towards the end the owner stopped by and stayed until everything was completed and cleaned up. The floor looked good and we were quite satisfied with their installation and price.

Update: After the men left, we realized that the floor was not cleaned up very well. From then on, the floor always seemed to have a dirty and dull look to it. We tried cleaning it using their recommended products. Nothing worked. We finally contacted the manufacturer who sent someone to evaluate our floor. A report was filed indicating damage due to poor installation. Fairmount Carpet would not respond to our complaints nor refund our money. The matter finally ended by us asking for an equitable financial settlement.. We felt we should either get our full money back or have an equitable floor installed. Further difficulties were encountered at this time so we finally settled for a 50% reimbursement from Fairmount Carpet. Thereafter we had the floor replaced by a reputable installer and have been satisfied. ever since.