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Detor Computer Services

About us

We're a home based family business with the belief that our customers needs are of the utmost importance. We are committed to meeting and understanding those needs. As a result, a high percentage of our business comes from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Were locally owned and operate in Syracuse, NY In the hart of Eastwood! however, we do offer Remote Service via high speed Internet to all of Central New York, Syracuse and surrounding areas.

Business highlights

14 years of experience

Services we offer

Dc-jack, LCD, Residential & small business computer repair & maintenance services.Repair Services: Hardware Replacement Laptops, Trojans & root-kit removal. We specialize in Remote Service Support. Desktop Computers, hard drives, malware, memory, motherboards, motherboards, optical drives, optical drives, power supply's, tuneups, tuneups., virus

Accepted Payment Methods

  • CreditCard
Reviews
5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-11 of 11 reviews
Corie R.
Nov 2024
5.0
Yes, I recommend this pro
The hinge on my laptop snapped, and I wasn't sure if was able to be repaired. Alan walked me through all of the steps he would need to take to repair it. He attached the hinge back to my screen, and I able to close it again.
Response from Detor Computer Services
"Detor Computer Service, It was a pleasure working with you. Thank you for taking the time to leave a great review! Detor Computer Computer Repair Syracuse, NY"

Michelle M.
Dec 2020
5.0
Yes, I recommend this pro
Alan was great! He first did a diagnostic to determine if I did have malware. Good news no malware. He the cleaned up my pc, did a tune up and installed new anti virus software. He explained everything up front and called to discuss prior to taking the next step. My computer was ready in 24 hours. I would definitely recommend Detor Computer Services.

Kevin K.
May 2020
5.0
Yes, I recommend this pro
$450
I contacted Detor Computer Services after my notebook went dark - literally. I picked Detor because of the high number of 5 star reviews I found on line. The 5 stars are well earned and I concur with those ratings. My notebook was re-opened, all data and program files were migrated to a new hard drive without losing a single byte of anything. A number of programs that were installed by Dell on the notebook are no longer available without an annual paid subscription so beyond saving my files, Alan Detor saved my company annual fees to Microsoft, Adobe and Quick Books in the process. The work was finished the same day and was less expensive than the original estimate Alan provided. Detor is the Computer support vendor for K.L. Kane Consulting, LLC going forward.
Response from Detor Computer Services
"[Member Name Removed] Thank you so much for the review, it was a pleasure working with you!"

Deborah M.
May 2020
5.0
Yes, I recommend this pro
Alan was very professional, great service and quick to respond during this time of lock down. I had my computer back in under a week. I was very pleased. I will use Detor Services again if I have a problem with my computer.
Response from Detor Computer Services
"[Member Name Removed], thank you so much for reviewing us here on Angie's List"

Charles C.
Aug 2016
5.0
Yes, I recommend this pro
$243
Alan was professional and courteous. He took time to talk with me at length on the phone about my situation. Based on my conversation with him and the positive reviews I read, I felt he had my best interest in mind and that I could trust him to do whatever was necessary to service my computer for a fair price. After I dropped off my PC, he texted me with an estimate of the repairs to get my approval. He also recommended antivirus software which I had him install. I was hoping not to have to spend so much to service my PC, but I felt that the price was fair for the work performed. It also includes the price of the software ($50). My PC is running much better now. The software that was crashing is now working well, and I have the peace of mind of knowing the antivirus software is doing its job without compromising the PC's speed. I am hoping to get another couple of years out of this PC. Thanks Alan!
Response from Detor Computer Services
"Thank you so much for the review, it was a pleasure working with you!"

Kevin D.
Aug 2016
5.0
Yes, I recommend this pro
$194
I had been putting off repairs to my HP laptop for months but things slowly got worse; most importantly, I could not download my required MS updates nor could I run Systems Restore. Googled for someone local; found A. Detor in Eastwood. Found him also on Angie's List. Sent email with list of problems and Alan called me within few hours. Made arrangements to deliver laptop with a third-party. Everything went most expeditiously and at a fair price. Alan explained the whats and whys of the repairs without a lot of technobabble. I LOVE working on my cleaned-up laptop and would use DeTor's services in the future with no reservations. Highly recommend.
Response from Detor Computer Services
"Thank you so much for the review, it was a pleasure working with you!"

Douglas A.
Feb 2016
5.0
Yes, I recommend this pro
$88
On time and within the price he quoted. I would recommend you use his service.
Response from Detor Computer Services
"Thank you so much for the review, it was a pleasure working with you!"

Lynne H.
Nov 2015
5.0
Yes, I recommend this pro
$81
My son is a freshman at Syracuse and needed to have some work done on his lap top.  He needed the work done fast as he uses his computer for everything.  It is so difficult to know who to trust when you move to a new area.  He found Alan at Detor and they went above and beyond to help him so he could get back to focusing on school.
Response from Detor Computer Services
"[Member Name Removed], Thank you so much for the review, it was a pleasure working with you!"

Judith F.
Jun 2015
5.0
Yes, I recommend this pro
$20
It means a lot to me to have someone whom I feel I can trust who is
conveniently located and affordable.  I will always return here when I
need computer help.
Response from Detor Computer Services
"Always a pleasure, Thank you so much for the review."

George T.
Apr 2015
5.0
Yes, I recommend this pro
$388
I checked Angie?s List for two or three computer repair companies
and so glad we selected Detor. Alan was exceptional, professional and prompt.
When he indicated times for free pick up (within 10 miles) or return computers,
he was there. He answered questions, recommended solutions, his expertise is well above my expectations;
I am no computer whiz, far from it.
Both computers are fast now and appear to be operating the
way they should, probably better than when I first got them.
I am planning to sign up for their ?Monthly Care? program (MCS) for our desk top.
Response from Detor Computer Services
"Always a pleasure working with you, thanks for the review!"

Raymond D.
Jan 2015
5.0
Yes, I recommend this pro
$75
Detor Computers was able to remote in and repair my computer explaining and asking for permissions as he proceeded. I was able to continue with my business operations, phone calls etc and did not step out into the cold!.....try them I am sure you will like them! 
It went great! 
Response from Detor Computer Services
"Thank you so much for the review, it was a pleasure working with you!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Detor Computer Services is currently rated 5.0 overall out of 5.

Detor Computer Services accepts the following forms of payment: CreditCard

No, Detor Computer Services does not offer free project estimates.

No, Detor Computer Services does not offer eco-friendly accreditations.

No, Detor Computer Services does not offer a senior discount.

No, Detor Computer Services does not offer emergency services.

No, Detor Computer Services does not offer warranties.