About us
Business highlights
26 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.58 Reviews
Showing 1-8 of 8 reviews
Pam G.
05/2016
oriental rug cleaning
 + -1 moreThey were friendly & professional. Reasonably priced and did a wonderful job cleaning my rug. Completed on time as promised.
Description of Work: Cleaned oriental rug.
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Yes, I recommend this pro
$525
Priscilla C.
03/2016
carpet cleaners
 + -1 moreI called about the service and it was explained that the urine would be removed but there could be a change in the color of the carpets. The woman working when I picked up my carpets was very friendly & helpful.
Description of Work: 4 small area rugs cleaned. A dog had urinated on them. 3 of the rugs were wool.
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Yes, I recommend this pro
$168.25
Response from COX CRAFT ORIENTAL & AREA RUG SVC
Lauren M.
03/2016
carpet cleaners, oriental rug cleaning
 + 0 moreWe have an original silk, hand woven, Persian rug. Our cats have a tendency to seek out the carpet and as their personal throw up rug. We have used their company for over 3 years, approximately every 3-6 months. They have always been very professional, friendly and knowledgeable. The rug always looks like new when they are done. Highly recommended.
Description of Work: Cleaned our rug
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Yes, I recommend this pro
$40
Response from COX CRAFT ORIENTAL & AREA RUG SVC
Adele P.
03/2016
oriental rug cleaning
 + -1 moreThey always do a great job, and the discounts they have offered is a big reason for my frequent returns to them for their services.
Description of Work: Cleaned Tibetan rug.
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Yes, I recommend this pro
$74.1
Response from COX CRAFT ORIENTAL & AREA RUG SVC
Patricia B.
10/2015
carpet cleaners, oriental rug cleaning
 + 0 moreThey did a fantastic job cleaning and caring for my valued Oriental rugs. They are kind and respectful of their customers. I would completely recommend.
Description of Work: Clean and restore Oriental rugs
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Yes, I recommend this pro
$90
Response from COX CRAFT ORIENTAL & AREA RUG SVC
Jackie P.
04/2015
carpet installation, carpet cleaners, oriental rug cleaning
 + 1 moreunknown
Description of Work: Cleaned wool carpet rug & mended fringe. Very friendly and knowledgeable.
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Yes, I recommend this pro
Carl P.
10/2014
oriental rug cleaning
 + -1 moreHorrible-I requested work be done by a specified date-assured me it would be easily ready in time for an event at my home. I had to call after the date promised which was just 3 days prior to event. I was shocked when I was told the carpet was not ready--was in process so I could not pick up. Promised to complete work in a week or so. 3 weeks later I call and am being told for the FIRST time that there is a problem. Carpet dye ran and has to be fixed. Promised in a week. 3 weeks later I get call that it is ready and that there will be no charge. Blamed dye running on carpet quality- I bought it from Stickley. There was a small area of moth damage. I also let them know that 'possibly' our elderly dog had an accident on it but they did not detect any evidence of that. The carpet was cleaned once before by another carpet company in the area who specializes in oriental rugs-no problems. Located that receipt along with Stickley receipt after the fact.I suspect they used a very harsh chemical without testing an area first to see if dye would run. Carpet is now a different color and basically ruined. I will never use this company again-they did not charge me however this was an expensive lesson.
Description of Work: Cleaned my oriental carpet.
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Response from COX CRAFT ORIENTAL & AREA RUG SVC
Darlene W.
08/2014
carpet cleaners, oriental rug cleaning, carpet installation
 + 1 moreunknown
Description of Work: They cleaned my 46 sq ft machine made oriental w/ fringe. In addition to the cleaning, they trimmed the "cat pulls" which resulted in a "like-new" rug. I also had 52 sq ft of bound carpet runners cleaned with minor restitching (about 2 inches in length) of binding on a couple of the runners. I received a 20% discount because I dropped off and picked up my rugs at their shop. Worked was completed a day before my requested pick-up and the pricing was as quoted. I'm completely satisfied with the services provided and will use them again in the future.
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Yes, I recommend this pro
$150
Contact information
1121 Erie Blvd. West, Syracuse, NY 13204
www.coxcraft.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation
FAQ
COX CRAFT ORIENTAL & AREA RUG SVC is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
COX CRAFT ORIENTAL & AREA RUG SVC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, COX CRAFT ORIENTAL & AREA RUG SVC offers free project estimates.
No, COX CRAFT ORIENTAL & AREA RUG SVC does not offer eco-friendly accreditations.
No, COX CRAFT ORIENTAL & AREA RUG SVC does not offer a senior discount.
No, COX CRAFT ORIENTAL & AREA RUG SVC does not offer emergency services.
No, COX CRAFT ORIENTAL & AREA RUG SVC does not offer warranties.
COX CRAFT ORIENTAL & AREA RUG SVC offers the following services: We clean and repair oriental or area rugs by hand. We also sell padding for under rugs to keep them from sliding and Paternayan Persian yarn. All our work is done at our location and we provide pick up and delivery service.
We are not equipped to clean upholstery or wall to wall carpet cleaning.
Contact information
1121 Erie Blvd. West, Syracuse, NY 13204
www.coxcraft.netService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PM