Countryside Stove & Chimney of Syracuse

We did a lot of research before deciding to proceed with this project. We visited several shops in Onondaga county to determine who we would decide to buy an insert from. After they came to our house and surveyed what was required we received quotes that varied as much as 75% higher than Countryside's quote. One shop in particular acted as though they were doing us a favor by letting us talk to them.
We've owned 5 houses throughout the past 40 years and did, in some cases extensive, remodeling to them. Having dealt with several contractors we can say that the professional staff at Countryside exceeded our expectations and then some. We highly recommend Countryside Stove & Chimney.
You owe it to yourselves to visit them before you make your final decision.

Horrible. see above. Do not work with this shop.Ever

The owner was rude. He stated that he couldn't use the gas line outside the house, less than 20' away from the fireplace, nor could he use the gas line in the basement, about 15' away. He stated that he could not and quot;break intoand quot; a main gas line because the gas utility could charge him for damaging the meter? When I asked why, he just repeated that he couldn't do it. When I pointed out a gas connection to the hot water tank off the main gas line, he just repeated that he couldn't break into the line, and literally stormed out of the house as if someone was chasing him.
Then he ran back in the house to retrieve books that he left near the fireplace. This was very strange indeed.
What a waste of time!
The photos of the gas line in the basement and the meter's proximity to the fireplace are provided. I wouldn't call him back again. Last year I asked him for a quote on a new fireplace and he tried to charge me sales tax on the labor, which is not necessary for a home capital improvement in NY State. Other quotes didn't charge tax and suggested that he was doing something improper.

Everything went well......they arrived on time and installed the gas insert in one day......you wouldn't even know they were there.....cleaned up after themselves and did a fantastic job.....
They also spent about 20 minutes going over how to work the fireplace.......the remote, how to maintain the unit and showed me the new gas line and electric line they installed.....
It was a great experience and I would recommend them to anyone....