CROWN CHEM-DRY

We needed the carpets cleaned quickly before the movers came with our furniture. The previous owners had to exit on a rainy day, so the carpeting was filthy and there were several pet stains. I was able to receive a quote from Crown over the phone and they worked me into their schedule. (a number of other firms either did not respond or were slow to respond to my calls). Rob the service person was punctual, professional and friendly. The carpet was very old and in pretty bad shape but he did a great job. I always prefer this method to steam cleaning.

Rob (hope that's his name, my apologies if not) was punctual, professional and friendly. Although there are no guarantees when it comes to carpet soiling from pets, in my case, both the faint smell in the living room and bedroom stains were gone. He even threw in cleaning of our short hallway carpet as part of the quoted price.

I will never use them again. They came out and did a horrible job. I called the manager and he came out and agreed with me. He wanted to send the same person out because he only had one person working so I refused service. The manager was very responsive and agreed to my assessment but he was only able to help me so far in that he only has one guy working for him and that guy would have to come back and that is unacceptable.

The person was on time and very efficient. The rooms came out beautifuly and the service was friendly, professional and fast. I would hire them again when I need this service. The cost of the service was very reasonable. I highly recommend them.

I found them on Angie's List. They did a good job of what they were working with, because all of the things they cleaned are relatively old. I would tell people they are the best they can use.