We are a local, family owned business helping hundreds of families in the Central New York area update their homes for over 10 years. Our staff is composed of true industry professionals and carpenters. We believe that our windows and siding are a solid investment during these hard economic times. We specialize in replacement energy star rated vinyl windows, maintenance free siding and bathroom remodeling. We’d love you to join the C. Michael family!
We specialize in replacement energy efficient windows, and bathroom remodeling!, doors, maintenance free siding
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Number of Stars | Image of Distribution | Number of Ratings |
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84% | ||
5% | ||
11% | ||
0% | ||
0% |
"After reviewing the recorded call, we feel that our representative tried but failed to explain the importance of information that we obtain. It has been our experience that when we meet with only one homeowner, they usually require a second trip to answer questions that could have been answered during the initial presentation. In order to keep our prices in line and do an efficient job we like to speak to all parties who would be interested in our products to all be present for one sitting in order to answer any and all questions to avoid numerous visits. We apologize to you if that offended you, but in no way was that our intention."
"Thank you [Member Name Removed]! We apologize for the delay. Weather this year has caused more delays than we anticipated. We appreciate your patience with us and are glad you are happy with the work!"
"Thanks for your review [Member Name Removed]! We are so glad you love your new look. Your home is BEAUTIFUL!! Thanks so much for sharing the picture and telling others about your experience!"
"Thanks for the kind words Penny & Bob! We are so glad you enjoyed the crew and installation process and we know you will continue to love your new windows. We appreciate you sharing your experience!"
"Thank you so much for sharing your experience with us! We couldn't be more happy that we have yet another satisfied customer! thank you so much for trusting us with your home!"
"Thank you for taking the time out of your day to reflect on your positive experience. We are so pleased you are satisfied! Happy Holidays!"
"Thank You for bringing this to our attention. We're sorry Mrs. [member name removed] feels this way. However her complaint is with one of our distributers, Alside. We carry a wide selection of windows from various manufacturers. The range of price varies significantly as there are various glass packages, grids, screens, assorted color outside, wood grain trim and styles, not to mention warranties and quality of materials. She looked up the manufacturer and was brought to this P*****Consumer.com, where there are complaints made against Alside. Upon further reflection Alside sells windows to contractors only, who then sell them to consumers. It seems as though the complaints she has mentioned are with the contractors as the warranty does not include shipping or labor but covers manufacturer defects only. Our representatives are trained to advise potential customers of the various options and windows that are available, and to offer any sale items or other promotions that are currently available- sales end and so do promotions. In conclusion, we feel she inadvertently confused us with other contractors. Therefore, we ask that this review be removed. Sincerely, GC"
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