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About us
We are a local, family owned business helping hundreds of families in the Central New York area update their homes for over 10 years. Our staff is composed of true industry professionals and carpenters. We believe that our windows and siding are a solid investment during these hard economic times. We specialize in replacement energy star rated vinyl windows, maintenance free siding and bathroom remodeling. We’d love you to join the C. Michael family!
Services we offer
We specialize in replacement energy efficient windows, maintenance free siding, doors, and bathroom remodeling!
Services we don't offer
Repairs; we only install our own products
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
Accepted Payment Methods
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 11
Assorted photos uploaded by C Michael Exteriors Inc
Reviews
4.822 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 9% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-22 of 22 reviews
John R.
Dec 2024
C. Michael Exteriors Simply amazing! Who would have thought that two bathrooms could be completely remodeled in just 5 days with minimum interrupAons to the household. We searched for someone that could do a complete installaAon of a new bathroom in our completely guCed space that used to be a bathroom many years ago. Most people we consulted with only was interested in dealing with the shower/tub part and not with updaAng the rest of the room. That was unAl we had C. Michaels stop over and take a look at what we wanted and needed. It was an easy process selecAng the design items for the new shower stall and going over all the other updates including new plumbing, electrical and floors. In our conversaAon, it would in our best interest to update our upstairs bathroom at the same Ame. It was a bit of a wait All the work got started but that gave us plenty of Ame to get the other material needed for them to install. When Daren called and said his crew (Ron and Joe) would arrive early in the morning, we were thrilled that our project was going to happen! As promised, Daren and crew arrived on Ame and immediately started puPng it all together…everyday! To our surprise, we were amazed just how much work they would accomplish in one day. As in most remodels, Daren would come across some issues that needed to be addressed and fixed immediately before they conAnued. Daren assured us he and his crew would treat our project as if they were working on their own homes and would correct anything that they encountered. This was so reassuring that everything was going to be done correctly. Needless to say, we both loved the work they did. We couldn’t have asked for a more pleasant, polite and respecUul group of guys to work on our home. Daren, Ron and Joe’s workmanship was outstanding! We cannot say enough about C. Michaels and the experAse of Daren and his crew! Sincerely, John & Joyce
El N.
Nov 2023
I called them to give me an estimate on a bay window. Set an appointment, guy came over talking about Sun screen and tooth paste have some chemical titanium dioxide that the window have. Couldn't care less. Told the guy I'm not really interested about all this after like 45 min of him talking. All I asked for was an estimate not a class on how the window is made and what it consists of. Guy GOT MAD AND STORMED OFF, SAID HE'LL SEND ME AN ESTIMATE AFTER AN HOUR...BEEN A FEW DAYS NOW STILL HAVENT HEARD FROM THEM.. you want a class on windows call these guys, ypu want a window replaced call someone else, anyone else
Kelly G.
Oct 2022
Crew that put windows in were good, polite friendly but after work done I need few windows adjusted and trimmed, I've called no reply back, as far as siding crew did a horrible job with trim work they were told about things I didn't like and I was told would be back out they have not returned
Aleksandra W.
May 2021
I have called last week to request an estimate for replacing about 14-15 windows and siding. The conversation over the phone went well aside from a little pushy to ask to run my credit report to see if i would qualify for their financing and If i ever had filed bankruptcy. I answered truthfully that i have had in the passed ,years ago but since then my credit has been restored.We have set up a date for them to come up and give me an estimate in a weeks time.I got a phone call today when they ask to confirm tommorows appointment.At the time of the phone call i was informed that they need a "proof" that i have funds secured for the project before they can send anyone to give me their " free estimate".I informed the person on the phone that i have sufficient funds in cash in my bank account and asked what exact proof do they need of that. Apparently my " recent bankruptcy" (4-5 years ago) will not let them come out and give me an estimate. I canceled my estimate and will go with another company. The whole thing definitely left bad taste .
David K.
Nov 2020
Workers arrived late.Was told 8am, 1st worker showed 9:30, 2nd 11:00 left @ 5:00. 2nd worker showed 11:00 next morning, left 7:00 pm. Was also suppose to do a row of subway tile behind vanity as a back splash. Wasn't done, worker didn't have wet saw to cut tile. Installed piece of surround instead. Damaged wall next to shower. Patched it but didn't offer to repaint it even though I had paint available. A 3rd worker had to 3 days later to install correct shower current rod.
J G.
Jan 2020
Never hired. Had a very strange and uncomfortable conversation when I called to schedule an estimate about if I was married and had authorization to make household decisions. I said I was the homeowner, which should be end of this line of questioning. I didn't feel the rest was pertinent information needed to schedule an estimate, but apparently this company does! The salesman refused to set up an appointment without my husband present (I get most estimates in our household, frequently without him). It was very offputting and seems like a weird way to do business in this day and age. Left a bad taste.
Response from C Michael Exteriors Inc
"After reviewing the recorded call, we feel that our representative tried but failed to explain the importance of information that we obtain. It has been our experience that when we meet with only one homeowner, they usually require a second trip to answer questions that could have been answered during the initial presentation. In order to keep our prices in line and do an efficient job we like to speak to all parties who would be interested in our products to all be present for one sitting in order to answer any and all questions to avoid numerous visits. We apologize to you if that offended you, but in no way was that our intention."
Robbi B.
Nov 2019
It took a lot longer than I expected, but in the end they did a good job
Response from C Michael Exteriors Inc
"Thank you [Member Name Removed]! We apologize for the delay. Weather this year has caused more delays than we anticipated. We appreciate your patience with us and are glad you are happy with the work!"
Mary A.
Aug 2019
Great got a wonderful letter explaining why they were running late ( RAIN) we appreciated the letter. Showed up and did more than we expected the job looks great the guys were personable asked questions and the job was done within a week. Our house is the best looking in the Neighborhood THANKS
Response from C Michael Exteriors Inc
"Thanks for your review [Member Name Removed]! We are so glad you love your new look. Your home is BEAUTIFUL!! Thanks so much for sharing the picture and telling others about your experience!"
Penny B.
Mar 2019
Google Review
On 2/28/19 , These guys Chancy and his crew put new windows on our porch , I highly recommend C.Michal Exteriors to anyone , they did an awesome job, they know how to do the job and get it done !we love our new windows guys thanks so much Penny & Bob
Response from C Michael Exteriors Inc
"Thanks for the kind words Penny & Bob! We are so glad you enjoyed the crew and installation process and we know you will continue to love your new windows. We appreciate you sharing your experience!"
Maria F.
Jan 2019
The estimate provided was comparable to two other local companies; the company returned our calls in timely manner; the installation was completed in a professional way with thorough clean up after the job was done. We are very happy with the experience.
Dean R.
Nov 2018
the replacement went very well they are very professional they cleaned up everything afterwards there was no mess left to clean very good crew that installed them very organized
Lorelei L.
Oct 2018
Hands down, the smoothest contracting experience we’ve ever had! Windows and Siding was a big project that had been on our “need to do” list for several years. We interviewed half a dozen contractors that we had met at the March ‘18 Syracuse Home Show at the NYS Fairgrounds. C. Michaels Exterior was able to provide a timeline and financing options we could not turn down- and we ended up being able to do the project several months sooner than we anticipated. The crew were absolutely fantastic. They installed 13 new windows and siding in under a week- and were professional and friendly the entire time. They were kind and understanding of our 2 kids who tried not to be underfoot- but were on summer vacation. They were sweet (and brought treats!) to our 2 labs who wanted to be friends with everyone- and don’t understand the concept of work. Chance was an excellent head contractor- and just as nit-picky as we were about the little details. Tim- his second in command was just as great- and always kept us in the loop of where things were in the project. The crew promptly arrived each morning and picked up each and every day after themselves. They also clearly liked working with each other- and it was nice to have that energy around the house each day. We added some revisions to our job that happened after we signed the contract in the spring, and that process was smooth and worry free. When the job was over, there were no hidden surprises in our bill- it was exactly what we had agreed upon in the spring. Hands down, this was the smoothest contracting experience we’ve ever had ( we finished a significant home remodel 5 years prior)- and we would not hesitate to recommend C. Michaels to anyone for their project. Sincerely, Lorelei and Kim Lacey
MaryBeth V.
Mar 2018
Thank you so much for our new windows. The installation went somsommot, 7 windows installed in just over a half of a day! The professional workers did an amazing job.
Jeremy U.
Oct 2017
C.Michael Exteriors, Inc. sided our home and windows and did a masterful, magical job for us! Their expertise was amazing. Great, Fantastic people to work with! They answered all of our questions and helped us immensely! They are the best!!
Geoffrey G.
May 2017
did a great job cleaned up quality was excellent
Terry G.
Apr 2017
fantastic. Great clean up, schedule kept, could not be happier with the company.
HILARY G.
Aug 2016
FABULOUSLY. THEY WERE PROMPT, PROFESSIONAL, EFFICIENT, VERY VERY QUICK, WHILE BEING THOROUGH! COULDNT BELIEVE THEY REPLACED WHAT THEY DID IN WHAT LITTLE TIME THEY DID! ALL LOOKS AMAZING, AND WHEN THEY LEFT, OTHER THAN LEAVING ME WITH A BRAND NEW LOOKING HOME- THERE WAS NO SIGN OF MESS ANYWHERE! I WILL DEFINITELY BE RECOMMENDING C. MICHAEL EXTERIORS TO ALL WHO NEED WORK DONE!!!
John T.
May 2016
They arrived when they said they would and went directly to work. There were 7 men in the crew and each knew his job while the foreman for the group went threw the house to check the work and made several minor repairs in the house that were not related to the windows. In 2 1/2 hours they were done, cleaned up and on their way to the next job. I checked the work from the out side and inside and there was nothing to clean up and house looked very nice. I know this improved the overall value of the property. I can tell by the outdoors noises being much quieter the windows are working. Hopefully it will be much nicer in the house this next winter.
Terry G.
Feb 2016
.
Response from C Michael Exteriors Inc
"Thank you so much for sharing your experience with us! We couldn't be more happy that we have yet another satisfied customer! thank you so much for trusting us with your home!"
Barbara C.
Jan 2016
This was not their first attempt at selling their services by phone, we've been called several times over the last 3 to 5 years--despite being on the National 'Do Not Call' Registry.
As we weren't ready to consider scheduling a home visit from their estimate/sales person, their follow-up call has not been responded to... + though I'd made it quite clear to their sales rep. that they should leave a message for the person of the household who makes all final, major home improvement decisions, and he gave his word that he would, no message was left after all. He did make the return call when he'd said he would, nevertheless.
In my experience however, any company ignoring the National 'D.N.C.R.' are highly likely to be desperadoes and/or outright con-artists. Failing to follow up as clearly stated, in any supposedly minor way is not simply 'unprofessional' it simply doesn't bode well of any 'customer service' from square one.
= Having read other reviewer's quite believable, detailed complaints of this company's sales practices, including ridiculous, high-pressure expectations that contracts will be signed on the spot after provision of estimate, we'll be giving them a miss and counting ourselves the wiser, thanks to other Angie's List reviewers.
There's simply no way we're interested in dealing with unnecessary hard-sell tactics in this household, never mind the ludicrous expectation that both home owners are necessarily, genuinely interested in any 'home improvement' whatsoever! Then there's the comment they've posted on another 'A-List' member's review, asking for it to be removed, claiming the reviewer's complaint is about a manufacturer rather than their business--despite the fact that the review clearly sites no fewer than three complaints about no one's sales practices but THEIR OWN; which of course they've conveniently, completely ignored.
If they call again, we'll be reporting them to the F.T.C. for flagrantly disregarding the D.N.C.R. for years.
As we weren't ready to consider scheduling a home visit from their estimate/sales person, their follow-up call has not been responded to... + though I'd made it quite clear to their sales rep. that they should leave a message for the person of the household who makes all final, major home improvement decisions, and he gave his word that he would, no message was left after all. He did make the return call when he'd said he would, nevertheless.
In my experience however, any company ignoring the National 'D.N.C.R.' are highly likely to be desperadoes and/or outright con-artists. Failing to follow up as clearly stated, in any supposedly minor way is not simply 'unprofessional' it simply doesn't bode well of any 'customer service' from square one.
= Having read other reviewer's quite believable, detailed complaints of this company's sales practices, including ridiculous, high-pressure expectations that contracts will be signed on the spot after provision of estimate, we'll be giving them a miss and counting ourselves the wiser, thanks to other Angie's List reviewers.
There's simply no way we're interested in dealing with unnecessary hard-sell tactics in this household, never mind the ludicrous expectation that both home owners are necessarily, genuinely interested in any 'home improvement' whatsoever! Then there's the comment they've posted on another 'A-List' member's review, asking for it to be removed, claiming the reviewer's complaint is about a manufacturer rather than their business--despite the fact that the review clearly sites no fewer than three complaints about no one's sales practices but THEIR OWN; which of course they've conveniently, completely ignored.
If they call again, we'll be reporting them to the F.T.C. for flagrantly disregarding the D.N.C.R. for years.
Terry G.
Dec 2015
unknown
Response from C Michael Exteriors Inc
"Thank you for taking the time out of your day to reflect on your positive experience. We are so pleased you are satisfied! Happy Holidays!"
Julia B.
May 2015
After a long presentation about how good their windows are, he gave us a quote of over $7000 for the work! Then came the pressure part. He could give us 40% off, bringing the price down to $3400! The company allows 2 homes in our area to become "model homes" which means we would have to agree t,o put up their sign on our lawn, and write a review for his 3 ring binder full of positive review he used in his presentation.. Easy, no? We would have to apply for one of the two model home contracts, but those contracts go quickly and so as not to miss this great opportunity, we should sign the contract now. We didn't bite as we had two more companies coming, I was not one bit surprised he used this high pressure tactic to get us to sign right then. In the end, the discounted price he quoted was a thousand more than the next two that gave us a quote. Plus, there was no pressure used by the next two. They came in, looked at the windows, measured, and gave us a price showing us what we would be getting for that price. They left knowing they might get a call from us, but no heavy sales tactics. Also, I researched the brand of window used by C Michael, and I was immediately taken to the "P***** Consumer" website where there were just under 200 unhappy reviews, most of which were about paint peeling from the windows necessitating replacements of the replacements. Many of the complaints were because the manufacturer. company requires the homeowner to pick up these replacements sometimes having to drive 150 miles one way. So glad I did not choose that company!!
Response from C Michael Exteriors Inc
"Thank You for bringing this to our attention. We're sorry Mrs. [member name removed] feels this way. However her complaint is with one of our distributers, Alside. We carry a wide selection of windows from various manufacturers. The range of price varies significantly as there are various glass packages, grids, screens, assorted color outside, wood grain trim and styles, not to mention warranties and quality of materials. She looked up the manufacturer and was brought to this P*****Consumer.com, where there are complaints made against Alside. Upon further reflection Alside sells windows to contractors only, who then sell them to consumers. It seems as though the complaints she has mentioned are with the contractors as the warranty does not include shipping or labor but covers manufacturer defects only. Our representatives are trained to advise potential customers of the various options and windows that are available, and to offer any sale items or other promotions that are currently available- sales end and so do promotions. In conclusion, we feel she inadvertently confused us with other contractors. Therefore, we ask that this review be removed. Sincerely, GC"
James K.
Apr 2015
unknown
Jennifer L.
Jul 2014
This company calls me every summer even though I am on the Do Not Call list (I have reported them). The first summer when they called, I was pretty sure I would never do business with a company that does cold calls but I let them come out and give me an estimate so I would have something to compare. The salesman was terrible. When we got the estimate, he wanted a commitment right then. We said we needed to think about it (we would say this no matter who it was). He acted personally insulted, asked us if we didn't like the product we saw (pulled out a piece of window frame. What??), asked us what it would take to get our commitment, etc. I was worried that he wouldn't leave, but he did.
The office called the next summer. I reminded them of our experience the previous year and that I was on the do not call list. The woman was very pushy and insisted that salesman had been fired. I told them I would never work with them because of the cold calls and because of their poor judgement with that employee.
The office called again this summer. I reminded them of the previous two years. The woman said it wasn't them that had called before, even though they had the same name and are in the same business.
The office called the next summer. I reminded them of our experience the previous year and that I was on the do not call list. The woman was very pushy and insisted that salesman had been fired. I told them I would never work with them because of the cold calls and because of their poor judgement with that employee.
The office called again this summer. I reminded them of the previous two years. The woman said it wasn't them that had called before, even though they had the same name and are in the same business.
Janet W.
Jun 2014
They were efficient and prompt. They came when they said and completed the entire job uninterrupted. The crew was hard-working and polite. The completed the job in less than a week! Amazing! The weather gods cooperated thankfully. I would highly recommend them. The only negative comment would be that I felt rushed to make some decisions. So make sure that you discuss all the trim work options in detail with the installers before the work begins and take a walk around the house with them to look and ask about the trim details.
Licensing
Insured
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FAQ
C Michael Exteriors Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
C Michael Exteriors Inc accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
Yes, C Michael Exteriors Inc offers free project estimates.
Yes, C Michael Exteriors Inc offers eco-friendly accreditations.
No, C Michael Exteriors Inc does not offer a senior discount.
No, C Michael Exteriors Inc does not offer emergency services.
Yes, C Michael Exteriors Inc offers warranties.
C Michael Exteriors Inc offers the following services: We specialize in replacement energy efficient windows, maintenance free siding, doors, and bathroom remodeling!
Repairs; we only install our own products