BILL RAPP SUPER STORE

My daughter had a bad experience with the sales department.

I had a bad experience with their sales staff 3 years ago when I purchased a car.

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It was a great experience. They're terrific. This is the second car I've bought from them and I would highly recommend them to anyone.

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They were professional and explained everything to us. They provided us with options. They provide very good customer service and the guys talked to us. They have a good waiting room with Wi-Fi and drinks available. The shop appears clean and they have secure facilities.

Excellent overall experience with our sales woman, Julie Moore

Quick appointment, Professional treatment.!

No complaints. This company bends over backwards to provide quality service, both to the customer and to the car. I have never bought tires through a service garage before (always went to a tire store) and I liked the experience better at Bill Rapp's. They know tires and don't do the hard sell.

Bill Rapp Superstore is the best auto servicer I have ever used. I've been exclusively taking my Subaru Legacy there for the last 12 years. They know and quot;serviceand quot;....they treat you courteously, always give you an estimate beforehand and will call you if they find anything unexpected to repair and give you an honest assessment of whether the work is necessary right now or could wait. The entire staff is experienced, knowledgeable and everyone appears to actually enjoy their work. They have free shuttle service if you need it and always gives you a free car wash. Can't beat their prices or service anywhere.

very good. the staff were very pleasant, very professional, work was quality, free car wash with service was a bonus

My 2008 Black-Cadillac DTS...Had significant Right side damage But Bill Rapp Pontiac Body Shop Did a very Good Job repairing it. At first I was not completely satisfied due to marks in the Paint, but they took the Car back and totally removed the Buffing Marks and the Black Caddy Looks Like it did when I bought it in 2008. They are even going to bring it back in for a Wax Job at the end of September.
I would use their services again on any of my 3 Cars, My Classic Caddy Sedan Deville d'Ellegance and SUV's.

We own 2 cars and lease one from Bill Rapp. We are pleased with the salespeople and the service department. We were especially pleased with financial arrangements that were worked out for each purchase. When my daughter moved to another state, they helped to facilitate all the arrangements, including registration, transfer of plates and insurance. They have always been very accomodating..Service department is excellent.

The overall experience was not what I wanted. The salespeople didn't seem very interested in making a deal. I was shown some cars, but there was virtually no follow-up or attempt to sell me a car (i.e. a serious discussion about possible pricing deals, exchange values, etc.). I went to another Subaru dealer who went out of their way to find me a car that fit my price and needs.

I have no complaints about them. They're great. I called and left them a message and they even called me back and set up my appointment. I always go to their Subaru store there and Larry and everyone else there have always been good to me.

I did ask them about a few of their prices and it seemed kind of expensive for me.

From the moment I walked in, my saleswomen was personable, was knowledgable about the car, no pressure. Once I decided to get the car, she helped with the ordering and kept me up to date on the progress of the car. It was ready on time and actually came in a few weeks earlier than expected. She followed up with me after a few days. I have referred others to her and would have no problem in buying a car from them again.

I bought my vehicle from there. They seem to have knowledgeable people. I was outside of my warranty on a certain item, and they gave me the number to the local GMC representative. I was able to get my warranty extended that way and the part was covered.

My experience went fine. The only problem was getting appointment, I usually have to wait.

This is the third Subaru we have purchased from Bill Rapp. We work with the same salesperson Frank W each time. Always a good experience.