ADT Security Services
About us
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
Business highlights
Services we offer
ADT Pulse® Solutions, Gold Standard Custom Home Solutions, Home Automation, Home Health, Home Security
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 0% | ||
| 0% | ||
| 33% |
Heres the kicker. I had to sign a 3 year contract. I agreed, no problem. In October of this year, 2013, we had to move out of the Syracuse area for a new job. ADT told me I would owe them for the remainder of the contract UNLESS one of two things happened:
The new owners of my old honme in SYR elected to use ADT and signed a service agreement, OR
I used ADT in my new home in the Boston area.
Fair enough, RIGHT? WRONG!
I called them and asked if the new owners of my house in Syracuse had used ADT? Answer no. OK, so I said send someone out to my house and give me a quote on monitoring the alarm here in Boston and I will finish out my 3 years (I used them for little over 15mos in Syracuse on a 36 month deal. They told me that in order to keep from paying $667 dollars in cancellation fees, I woudl have to sign up for 3 MORE YEARS! I saked them what happems if get transfered again in say 2 years. Well, it would be same deal, pay the penalty, or sign up for 3 Years wherever I move (or buyers of my house happen to use ADT)
Its a SCAM and a Racket.
ADTT costs more per month and if you are not CERTAIN you will be there for the duration of your contarct, you get extended to a NEW contract wherevr you move. (Oh and I used them for about 10 years in Texas... Tough, no room to negotiate)
I'm stuck.... Don't let it happen to you!
Licensing
State Contractor License Requirements
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