First Response Restoration logoApproved Pro
Approved Pro

First Response Restoration

Water Removal Recovery Service,

About us

At First Response Restoration, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business.

Business highlights

Emergency services offered
6 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-8 of 8 reviews
JB L.
Oct 2021
5.0
Yes, I recommend this pro
Fred of First Response is fantastic! His crew is amazing! Wonderful people to deal with when you are freaking out over an unexpected damage after a storm!

Anayo A.
Oct 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Great JOB !!!

Michael G.
Aug 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Fred and crew responded to my call within a half hour. The crew arrived that evening, moved furniture, vacuumed water, setup dehumidifiers and fans to dry wall and carpet. Crew stayed 4 hours. They were only service to answer my call on a Fri night. Very professional and knowlegable mitigation service.

Ruth T.
Feb 2020
0.5
Water Removal Recovery Service
I would steer clear of this business. I had a water leak and called them to come out. First, I was told that they would not be taking up my carpet. Then I was told that they needed to take up the carpet but they would not be moving my things out of the room. I let them in and I left to go to work. When I came home ALL OF MY BELONGINGS WERE IN BAGS IN MY GARAGE!! I literally had important documents such as mortgage papers, birth certificates, etc. that were ruined by their carelessness. Not to mention the time, effort and money to put the items back. They literally disassembled an entire desk that I had to figure out how to put back together again. And then they charged my insurance company $3000! Do not use these people. They are con artists and do HORRIBLE, HORRIBLE work.

Felix A C.
Jan 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
The cleaning job was top notch.showed up on time workers very friendly and professional ask if they can come back and spray more deodorant spray came no problem Fred sent his men back for additional deodorant very satisfied with their work would recommend to anyone thank you first response .

Michael G.
Oct 2019
5.0
Water Removal Recovery Service
Yes, I recommend this pro

Eli L.
Aug 2019
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Highly professional and very responsive to timing and questions

Rick B.
Jul 2019
4.0
Water Removal Recovery Service
Yes, I recommend this pro

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

First Response Restoration is currently rated 4.3 overall out of 5.
Monday: 10:00 AM - 12:00 PM Tuesday: 10:00 AM - 12:00 PM Wednesday: 10:00 AM - 12:00 PM Thursday: 10:00 AM - 12:00 PM Friday: 10:00 AM - 12:00 PM Saturday: Closed Sunday: Closed
Yes, First Response Restoration offers free project estimates.
No, First Response Restoration does not offer eco-friendly accreditations.
No, First Response Restoration does not offer a senior discount.
Yes, First Response Restoration offers emergency services.
No, First Response Restoration does not offer warranties.

Contact Information

15 Chestnut Street, Suffern, NY 10901

Service Hours

Sunday:Closed
Monday:10:00 AM - 12:00 PM
Tuesday:10:00 AM - 12:00 PM
Wednesday:10:00 AM - 12:00 PM
Thursday:10:00 AM - 12:00 PM
Friday:10:00 AM - 12:00 PM
Saturday:Closed
Share project details to get started.