Sure Seal Window Installations
About us
Sure Seal Windows is a Family Owned Business owned by Jeff Peck out of Stittville, NY. Our most common areas of business are New Hartford, Utica, & Rome areas, but we offer services to the Central New York area, & we will travel further upon request. What Drives Us Sure Seal prides itself on Quality Workmanship and Customer Service. Because 75% of our business is repeat customers, our top priority is Customer Service. We send out survey's to our customers after their job is finished so that we can ensure that everything was done to their complete satisfaction and also to help us improve on things we may be unaware of. We are proudly known for one of the few companies that continues to care long after your job is finished.
Business highlights
Services we offer
Canopy & Shade Solutions., Doors, Family owned and operated since 1995, Patio Enclosures, Sun Rooms, SunSetter Retractable Awnings, Sure Seal and Jeff Peck offer professional installation, Vinyl Replacement Windows, and Aristocrat Awning, quality products and affordable prices. We offer hassle- free no pressure estimates at no cost to you. Our current products and services offered are Windows, superior workmanship
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 4% |
"We are sorry that [Member Name Removed] was not satisfied with the end result of the contract between his girlfriend and our company. We signed a contract with a completion date of 6-8 weeks. After 8 weeks we were not able to get ahold of anyone to install the awning. After numerous attempts we finally got ahold of them and they stated they were not ready because siding was not completed. We tried to contact them multiple times over the course of several months to schedule install. On many occasions we left messages and did not receive return calls. When we did speak to the customers they kept saying a few more days. After months of not returning calls and not updating us as to the status of their siding, we told them we would have to subtract cost of installation and deliver the unit because they were not keeping us informed on the progress of their home and would not return our phone calls. We only charged the customer for the cost of the awning. We subtracted the cost of installation as the finance company told us we could charge for the materials if they were delivered to their home. They called finance company and filed a complaint. The finance company collected info from phone calls, messages and contract and determined the customer was liable to pay for the cost of the awning because it had been delivered to them minus the cost of installation. If there is anything we can do fro [Member Name Removed] we would be more than willing to do so. Please contact our office at your earliest convenience."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
7620 Hwy 291, Stittville, NY 13469
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