Windows & Doors By The Men With Tools

We had an estimate appointment with Will L. He was on time, knowledgeable, gave a thorough presentation. We decided to move forward with the project and are looking forward to our new windows. The company has very good communication as well .

This company came to my house and gave me two estimates, both which was time consuming but that’s because there were thorough! When we agreed to the deal and price, a third person came to get a final measurement and 3 days later, our order was cancelled! The director called and said the initial two measurements were incorrect and they had to increase the price to our sliding door and they decided to cancel our order on their own. This was very disappointing because a lot of time was wasted and the fact that their measurements were off from the first two estimates makes this company unreliable! I recommend that their staff might need to be educated because we wasted a lot of time and I had a lot faith in the company but I was proven wrong!

My husband and I were very impressed by Will’s knowledge, professionalism and enthusiasm. He made us feel confident and at ease with our decision to use this company for windows in our newly purchased home. I cannot say enough positive things about our experience and we would highly recommend this company and Will for anyone who may be indecisive about which company to use in the future.

Please do yourself a favor and do not use this company! I wasted 2 days with two different sales rep and I agreed to the deal and price, a third person came to get a final measurement and 3 days later, our order was cancelled! The director called and said the initial two measurements were incorrect and they had to increase the price.

This is our second project using Windows and doors by the Men With Tools and we couldn't be happier. From the moment we had our consultation with Ray to choose our new basement entrance door, to having Adrian and John come to do the installation, the entire process was stress-free. The installation was set to begin at 2 PM however, early in the morning we were contacted and asked if they could come earlier in the day. Adrian and John arrived at 9:30 AM with bagels in hand for us. They were professional, friendly, polite, and charming. Their work is impeccable. The installation was done without any issues and everything was neat and clean. They explained how the locks worked. They explained the rain and water guards. They explained every piece of the door frame and materials used and what we should and should not expect. We cannot recommend this company enough. We have already recommended them to many of our friends and they, too, have had excellent experiences.

I did a great job in stalling my windows.Very professional courteous and cleaned up afterward. I would. Highly recommend them.

Will P was my salesperson and he did a nice job explaining the merits of ThermaLast windows and how Men With Tools could help replace my two basement windows. He was clear on the fine print and how MWT stands behind their windows and installation. Erjon and Bill were my installers and they did a terrific job especially with such a tight space to work in. The windows were finished with wood trim on the inside and aluminum cladding on the outside for a nice finish. Overall, MTW was prompt, responsive, and focused on delivering a great experience.