VAN ALPHEN BROS INC

It was fantastic. They came when they said they would. They completed the work within a week. When they job turned out to be a bigger job than what we had originally thought, they did not bump up the price. They did about two extra days of work. Really kind people. They cleaned up after themselves every day they were here. This was the second time we had them do a job for us.

Overall, the work was excellent and the team was great. First comment is that Peter was thorough in his assessment, the cause of the seepage, and options. He actually said that it was a heavy rain season and the water seepage could go away and not return for years, so dealing with the seepage without any sump was an option. Peter also laid out where the best location for the sump would be, and how he expected it to perform. Digging a 3 foot sump in the basement was not an easy decision, but we proceeded. While his team cut through the basement floor, water was immediately encountered. Intermittent pumping of the water was done to facilitate their excavation for the sump basin which is about the size of a garbage pail. The excavation and installation included a substantial border of gravel. Once activated, the pump began eliminating the water in the sump until the source of the water slowed to a trickle. Basement is completely dry. The sump is working perfectly. Monitoring the sump with a water level gauge is showing increased activity when it rains, and reduced when it is dry, reaffirming the decision to proceed with the installation.

Very well. John is a pro.

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Communication between their office prior to the date of work was good. Arrived on time , clean and professional crew, completed all work satisfactorily. Ensured safety precautions in place.

unknown

As an architect I had 3 contractors provide proposals.  I chose Van Alphen Bros. because i felt they had  the most experience and knowledge after brain-storming them with questions in addressing their response my site condition after they visited the site.  While their price was comparatively not the cheapest, it was still competitive, and I thought fair considering all the work they had to do.  
Peter Van Alphen and his operation was very well organized throughout the work. The trenching, gravel delivery, drain pipe installation, back-filling, and a bit of concrete pavement work went like clockwork, very well coordinated. There must've been around 5+ workmen and because they were efficient, the work went very fast. While  Peter was not actually physically present during most of the work--he trusts his crew-- Peter was still in control via cell phone. 
His workmen installed the french drain with the drain pipe perforations facing up but I preferred the drain perforations to face down. After informing Peter of my preference he had his workmen re-orientate the drain pipe so the perforations faced down.  That proved to me that  Peter really tries to accommodate the customer and as a result, I am a very satisfied customer.  All in all, I was impressed with the experience, staffing, coordination, efficiency, speed and quality that Van Alphen Bros. provided.
I didn't want to provide a review until after experiencing a a couple of seasons with some good rain storms. Thanks to Van Alphen Bros., whenever i walk along the side of my house after a rain storm, I no longer have to tread through 2 inches of water that used to pond there and water is no longer dripping into the cellar through the cellar windows.

unknown

SO FAR EVERYTHING IS VERY GOOD. I WON'T KNOW UNTIL THE END OF THE PROCESS, BUT SO FAR EVERYONE IS VERY GOOD AT WHAT THEY ARE DOING. THE FOREMAN WAS VERY GOOD AT COMMUNICATION IN TELLING ME EXACTLY WHAT THEY ARE DOING. THEY DON'T MAKE YOU PAY ALL UP FRONT.

THEY WERE GOOD. THEY WERE FRIENDLY and CLEAN. THEY CLEANED UP AFTER THEMSELVES. THE PRICE WAS MODERATE. IT WAS JUST AN ALL AROUND GOOD EXPERIENCE. SOME OF OUR BRICKS WERE STARTING TO CRACK and THE MORTAR WAS CRUMBLING SO THEY STOPPED THE EXCESSIVE MOISTURE THAT WAS CAUSING IT.

IT WAS GOOD, VERY GOOD. I WOULD SAY IF YOU NEED THAT KIND OF WORK, THEY'RE THE ONES YOU SHOULD CALL. THEY WERE GOOD (A COUPLE WEEKS BEFORE THEY GOT HERE THEY CALLED). ONCE THEY GOT ONE OF THE OWNERS, HE WENT OVER IT AND THEY STARTED IT AND WERE RIGHT ON SCHEDULE. THEY FINISHED ON TIME, AND IT WAS CLEAN.

IT WAS GOOD, FINE AND FAIR. I WOULD SAY IT WAS A GOOD SERVICE. THERE WAS NOTHING SPECIFIC ABOUT THE WORK THAT STANDS OUT TO ME.