TWINS WINDOW CLEANING LLC
About us
Family Owned and Operated. Cost determined by the job.
Business highlights
Services we offer
POWER WASHING & GUTTER CLEANING., RESIDENTIAL & STOREFRONT WINDOW CLEANING
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
96% | ||
2% | ||
0% | ||
0% | ||
2% |
"ThNks [Member Name Removed] for the positive feedback! It's greatly appreciated. Glad it went well! We appreciate your business! Thanks again"
"Always a pleasure dealing with you Thanks"
"Thank you very much Glad everything went smooth Please call again"
"Thanks for the rating [Member Name Removed], Im sorry about the punctuality we strive very hard to get all A's, but I told your husband carmine who made the appointment that your house was the last job of the day & we may be a little late because the houses we cleaned prior to yours always want extra services that weren't scheduled. Thanks again for the business"
"Thank you I'm glad you're happy We appreciate the kind words & your business"
Twins Windows' price quote wasn't the lowest I received, but I am so satisfied with the total experience, I feel very confident I chose the best. They were well worth the extra money because they gave extra effort to earn it, in all respects. I intend to hire this company every spring and would refer them to anyone without hesitation.
The day they did the work, my son stopped by to see how everything went and when he saw the mud by the pool and the backed up drain, he was very upset to say the least. I am widow and my son takes care of the pool and problems that arise that I can't handle. He called Twin Windows and complained and they came back on the 19th of July to fix the yard. In the meantime, my granddaughter came to stay with me and while helping her move in, I looked out the upstairs window and saw the mess they left on the roof. When I called to tell them I had to leave 2 messages and neither call was returned . Last night I called again and got no answer so I left a message saying I hadn't heard from them and since I got their name from Angie's List I wanted to know if anything else would be done to fix the problem.
Well. DID I get a response from, I think it was Andrew, then !!
He was yelling that I was trying to Blackmail him ! He said all kinds of horrible things to me and apparently never heard the saying that the customer is always right ! I wasn't looking for an argument and just wanted to know if he was going to fix the problem or if I needed to get someone else in to fix the situation.
"I should have read the writing on the wall when [member name removed] prefaced the conversation by stating she fired the last two companies she hired to power wash her filth. Her house is old, filthy, & not well maintained. I told her it will look clean but not new again Her compaints about the mud around the pool is from her zip drains that do not drain water anymore bc they are not properly maintained. (But that's my fault ). Her sump pump was clogged before we got there. The drain leading to the sump pump had weeds growing out of it. (Again my fault???) Her complaint about her roof..... Well she asked us to power wash the front roof as she lives in a cape. She's complaining about the back roof which had nothing to do w/ us. (But again my fault) This goes to show sometimes you can't make everyone happy I should have read the writing on the wall The customer is always right AND IT'S MY FAULT THAT THIS WOMAN & HER SON OBVIOUSLY CAN'T MAINTIAN THEIR OWN HOME & LOOK TO BLAME OTHErS & by the way she is a neighbor of mine."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.