Sid Phillips Appliance Service

They are my go to.

I've already recommended him to a neighbor. I paid cash, it was reasonable. They are friendly and the price is good. They come right away and guarantee their work.

While readying a rental apartment for occupancy, I noticed the jets were clicking in rotation one by one continously.  The previous week, I'd heard one jet clicking.  This clicking stopped after I turned the gas on for a few seconds and then shut it off.  The following week, all the jets were clicking continuously.  Turning them on and then shutting them off didn't work, so I pulled the plug.  Also, the oven door handle was loose and missing a screw.  I call the Sid Phillips Appliance Service on the 18th of September, and after informing the receptionist of the problems, she scheduled an appointment for the following afternoon after telling me that the $85 service call fee would be applied toward any repair.  When the serviceman arrived, I told him what the issues were.  He proceeded to turn on all the jets.  He then informed me that I had a gas leak which would be very expensive to repair especially on an "old" stove.  I informed him that it was only about 4 years old (and looked brand-new after being cleaned up), but he thought it was at least 15 years old.  I had to insist that a gas leak was not the problem, but rather it was the automatic ignition system and that the smell of gas was because he had turned the jets on and off several times.  The cost to replace the ignition was $185 plus tax.  He grudgingly went to fetch a new ignition.  I then asked him about the door handle.  He said that he didn't have a screw for it because the plastic receptacle on the handle within the door was stripped.  I paid him by check, and I was done with this surly serviceman who didn't seem to want to do the work - just argue and collect the service fee.  (When I got home, I checked my records and saw that I was right on the money:  the stove was purchased in the Fall of 2008.  I ordered the handle on line and replaced it myself the following week  )

This semi-emergency was brought to my attention early one day, and the problem was resolved the following day. This was great service, particularly when I didn't have to go to the building which is about an hour to hour and a half round trip from my home. The cost was a little high for the repair, but not when I consider that it resolved a problem quickly and saved me a trip.

My refrigerator was making a puddle on the floor about every other day. called Sid Phillips, he came on time, was very friendly and courteous. He looked at the refrigerator, determined it was just something simple like a blocked drain. He unblocked it for me, told me what to look for next time, cleaned up the area. I am thoroughly satisfied with his honesty.

Mr. Phillips came out after a botched repair job by another repairman. He informed me that the part replaced by the other company was not the malfunctioning part at all. Rather than spending the money on the expensive repair, Mr. Phillips suggested I purchase a new refrigerator, which I did. I appreciated his forthright manner and honesty.

Excellent - was serviced within 1 hour of making the call. Service was courteous and quick.

When I called they got the info they needed while I was on the line so the guy would come ready to work. The guy they sent out was very nice, explained everything thoroughly, told me exactly what it would cost up front and even told me what my options were.

The repairman was prompt, quick and reasonably priced. I would call call him again if in need.

THEY WERE VERY PROMPT AND CAME WITHIN HALF AN HOUR OF MY PHONE CALL. THEY PERFORMED THE WORK IMMEDIATELY AND CLEANED UP SO IT WAS POSITIVE. HE IS CONVENIENT, AND HE IS ALWAYS PROMPT.

I HAVE HAD THEM BEFORE, AND THEY ARE VERY RESPONSIVE. THE SERVICEMAN COMES. HE DOES HIS JOB AND THEN HE LEAVES. THAT'S ALL THERE IS TO IT.

HE WAS VERY GOOD. HE CALLED WHEN I ASKED AND HIS PRICE WAS GOOD. I MEAN HE FIXED THE REFRIGERATOR AND WAS NICE AND CLEAN. HE DID A GOOD JOB. I RECOMMEND HIM TO OTHER PEOPLE.

THEY CAME WHEN THEY SAID THEY WOULD, AND DID THE JOB. THEY SEEMED TO BE HONEST ABOUT IT. I WAS HAPPY WITH THE WORK THAT THEY DID FOR ME.