RELIABLE VAN & STORAGE INC

We just finished our move with Reliable and were extremely impressed!  The guys were fantastic, the move was seamless, nothing was broken, damaged or stolen and they came in at the estimated cost.  We couldn't have been more pleased with our choice and with the whole team at Reliable.  Even in a snowstorm they worked tirelessly to get us moved in as quickly as possible.  Highly recommend!  Thanks Frank, Cesar, Cisco and everyone at Reliable!!!!!

BEWARE:  Use these movers at your own peril!!

Worst moving experience I have ever had.  I know if I did my job as badly and cavalierly as these people I would be fired.  In a country where the unemployment rate is 9% it?s amazing these people are still in business.  Very unfortunate experience overall. 

Specifics:
·         Movers literally dumped boxes of clothes, books and other items on the floor and on my bed, claiming they were ?unpacking? them but were not authorized to put books or clothes on shelves.  It?s one thing to carefully unpack and neatly pile clothing, quite another to literally tip over boxes, dumping the contents
·         Half way through the job, the foreman refused to continue unpacking until I had written and signed the check for payment.  I guess other customers have had such lousy experiences they have refused to pay, so they blackmail customers in the middle of the job
·         Movers were highly discourteous and spent more time telling me what they couldn?t do or weren?t allowed to do than being helpful with unloading and unpacking
·         Movers were incredibly slow in unloading the moving truck.  I later learned from the doorman and super of the building that they were taking breaks outside on the sidewalk
·         Movers had no tools with them so were unable to properly assemble furniture items like tables·         Many of the moving boxes were the wrong way up, causing clothes to fall off hangars and be totally creased
·         The foreman tried unsuccessfully to bully me into giving him good scores on the client rating of the experience, which of course I didn?t
·         Movers left a mess: the sidewalk outside, on which they littered, the lobby of the building, the landing area outside my apartment.  They also left several marks on the walls through careless moving