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Lowe's

Doors, Hardware & Home Improvement Stores, Flooring,

About us

Lowe’s has been helping customers improve the places they call home for more than 60 years. Founded in 1946 and traded on the New York Stock Exchange since 1961, Lowe’s (LOW) has grown from a small hardware store to a total home improvement company providing customers inspiration and support whenever and wherever they shop. Whether our customers shop in store, online, by phone, or if we’re meeting them at their home or place of business, Lowe’s is ready to help. Lowe’s retail customers include individual homeowners and renters who complete a wide array of projects from do-it-yourself (DIY) to do-it-for-me (DIFM). Lowe’s professional customers represent more than 30 percent of total sales and consist of two broad categories; construction and trade, and maintenance, repair and operations. Lowe’s supports the communities it serves through programs that focus on K-12 public education and community improvement projects. From the company’s signature education grant program, Lowe’s Toolbox for Education®, to Lowe’s Heroes projects supported by employee volunteers in their local communities, and the Lowe’s Charitable and Educational Foundation, Lowe’s has donated hundreds of millions of dollars and countless volunteer hours to improve communities in the United States, Canada and Mexico. Store # 1583.

Business highlights

Emergency services offered
23 years of experience

Services we offer

Home Improvement Fixture Installation & Sales - Appliances, Blinds, Decks, Windows, Entry, Storm & Patio Doors, Vanities, Toilets, & Flooring.

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
24%
3
9%
2
15%
1
15%

Filter reviews by service

Showing 1-25 of 34 reviews
Michael C.
May 2019
1.0
Hardware & Home Improvement Stores
Their services are horrible. They don't know what they're doing. Do not use them because you're wasting your money.

Vincenza C.
Dec 2015
5.0
Doors
Yes, I recommend this pro
$299
Wow, you should have seen the amount of crap he removed! Massive vacuum thing with a snake to get all ducts. Let's just say my daughter with asthma doesn't cough nearly as much!

Catherine M.
Oct 2015
1.0
Doors, Carpet Sales and Installation
$35
unknown

Ida B.
Oct 2015
5.0
Doors, Window Service
Yes, I recommend this pro
The guys were nice, courteous, clean and quick.

Adrian L L.
Aug 2015
4.0
Doors
Yes, I recommend this pro
unknown

Donna G.
Jun 2015
4.0
Doors
Yes, I recommend this pro
unknown

Shimbi T.
Apr 2015
5.0
Window Service
Yes, I recommend this pro
$800
The installers were polite and the salesman was polite. They did it quickly and efficiently. I had no issues with them.

Rachel J.
Apr 2015
5.0
Carpet Sales and Installation
Yes, I recommend this pro
I was happy.  It went well. 

Frank H.
Jan 2015
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
I have no complaints.

Mary S.
Jul 2013
4.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
$20,000
Overall, I think they did an excellent job. My only complaint is that the first day they came in to measure and do an estimate for me, they told me it would take 7 consecutive days. But, it ended up taking about 4 weeks. However, it was because they had to wait for items to come in. I wish they would have let me know that there could be delays for unforeseen circumstances. Just waiting for one item pushed the time frame back over 2 weeks.

Mel B.
Jun 2013
5.0
Hardware & Home Improvement Stores, Kitchen and Bath Remodeling
Yes, I recommend this pro
$19,000
Pablo Mercado ( Lowes Project Specialist -interiors) helped us with the project design for a bathroom renovation. We came to the store and he showed us various options and prices for Bathroom products. These included a Jacuzzi jetted bathtub; which we wanted from the beginning. We also picked out a vanity and vanity top: Tiling and various cabenits, paint and various bathroom hardware.

He was very patient in showing us products. He ran around the store and showed us products in the store and various product catalogues; from which we picked bathroom products.
Then at an arranged day and time Pablo and Mike Palmeri of Advance Improvements (the contractor) came to our home and took various measurements. They asked us what we wanted in our new bathroom and took notes. Lowes then ordered the materials. As the items were received by the store, they contacted us by phone and/or email.

When most of the items came in we were contacted by Mike; and set a date to start the project. Pablo and his coworkers organized the various procurement of items very well.
We would definetly reccommend Pablo , Advance Improvements and Lowes of Staten Island for bathroom remodeling. The project did exceed or budget. We are happy with our bathroom.

Joseph S.
Jul 2012
5.0
Flooring
Yes, I recommend this pro
$3,600
Arden Flooring was the installer for Lowes. The owner of Arden flooring was as good as any contractor I have ever used. However, the people he had working for him were exceptional. I was very happy with this project and would hire this contractor again if these same workers were part of his work crew. On this project I am rating the workers as much better than the average and as long as this contractor continues to use workers like the ones who did my floor his business will be very successful. It really goes to show that who you hire can make or brake your business.

Dana H.
Mar 2011
5.0
Window Service
Yes, I recommend this pro
The work went very well. They got the windows installed very quickly and they did a good job. They cleaned up and they responded very quickly when we had an issue. We think we got the best deal comparatively regarding the price.

Debra M.
Apr 2009
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
Lowe's is a little more organized. The staff there is more professional. They seem a little more trained.

JOAN M.
May 2007
4.0
Doors
Yes, I recommend this pro
$500
The store seemed a little bit disorganized, as they called me and said my door was in but when I checked it was not. They subcontracted the work out and I was very pleased with the contractor that installed the door.

Anonymous
Mar 2006
3.0
Flooring
$500
I THOUGHT THIS COMPANY WAS OKAY. I DON'T REALLY REMEMBER ANYTHING HORRIBLE THAT HAPPENED. THERE WAS AN ISSUE WITH MATERIALS NOT BEING HERE WHEN THEY WERE SUPPOSED TO BE, BUT THAT WAS IT.

Anonymous
Feb 2006
4.0
Contractor Service
Yes, I recommend this pro
$2,800
THIS COMPANY'S WORK IS GOOD. THE CABINETS LOOK GREAT. THE ONLY PROBLEM I HAVE IS THAT THEY ARE A LITTLE PRICEY. THEY CLEANED UP EVERYTHING WHEN THEY WERE FINISHED. I WOULD RECOMMEND THIS COMPANY.

Certified E.
Feb 2006
2.0
Garage Doors
$700
I WOULDN'T GO TO THEM AGAIN FOR A SIMILAR JOB BECAUSE I WASN'T HAPPY WITH ANYTHING ABOUT THE PRODUCT OR SERVICE. WHEN THE DOOR WAS DELIVERED THERE WAS A BROKEN PIECE, AND IT TOOK THEM TWO WEEKS TO GET A REPLACEMENT. I DON'T KNOW HOW MANY PEOPLE I SPOKE WITH. I HAD TO CONTACT A HALF DOZEN PEOPLE BEFORE I GOT ANYTHING RESOLVED.

Anonymous
Feb 2006
2.0
Window Service
$3,000
IT WAS NOT GOOD. THE SCREENS DIDN'T COME WHEN THEY WERE SUPPOSED TO EVEN THOUGH THEY SAID THEY WERE IN THE STORE. THE SCREEN WAS BENT WHEN IT ARRIVED. THE FRAMING APPOINTMENT TOOK OVER TWO MONTHS TO GET. THIS HAS BEEN GOING ON SINCE AUGUST AND IT STILL ISN'T FINISHED.

TERRIE M.
Jan 2006
2.0
Garage Doors
$900
I HAD A PROBLEM WITH THEIR COMMUNICATION. THEY TOLD ME I DIDN'T NEED TRIMMING, WHEN I WANTED SOME. I TOLD THEM TO INSTALL EVERYTHING BECAUSE I DON'T WANT TO HAVE TO DO ANYTHING. THEY DIDN'T PUT IN TRIMMING SO I HAD TO GO GET IT MYSELF AND PAY FOR IT SEPARATELY. THEY TOLD ME IT WASN'T SOMETHING MY HUSBAND COULD DO BECAUSE YOU NEED A SPECIAL TOOL. THEY CHARGED ME EXTRA, WHEN I HAD THOUGHT THE PRICE INCLUDED EVERYTHING. YOU NEED TO BE VERY SPECIFIC WITH THEM.

Anonymous
Jan 2006
2.0
Flooring, Alterations/Sewing/Decorating
$1,200
IT WAS A HASSLE. THEY RAN OUT OF THE PRODUCT, AND IT TOOK SIX WEEKS TO GET THE PRODUCT IN. ONE HAND DIDN'T KNOW WHAT THE OTHER WAS DOING AT LOWE'S. ONE GUY SAID THAT THEY HAD ORDERED IT, AND THE OTHER SAID THAT THEY DIDN'T. IT WAS JUST COMMUNICATION PROBLEMS, BUT THE PRICE WAS GOOD.

Robert V.
Jan 2006
4.0
Doors, Hardware & Home Improvement Stores
Yes, I recommend this pro
$400
THE ORDERING PROCESS WAS FAIRLY STRAIGHTFORWARD WITHOUT ANY ISSUES. FOR THE INSTALLATION PROCESS, THE PERSON HAD TO COME BACK ANOTHER DAY, BECAUSE THEY DIDN'T HAVE THE RIGHT EQUIPMENT. THEY DIDN'T REMOVE ALL THE DEBRIS. ALSO I WOULD HAVE THOUGHT THAT THEY WOULD HAVE EVERYTHING TO DO THE JOB ON THEM. ANYWAY THE FINAL PRODUCT IS GOOD, AND I DIDN'T HAVE ANY PROBLEMS WITH THEM DURING THE PROJECT.

Dave S.
Jan 2006
3.0
Carpet Sales and Installation
$800
IT WAS SATISFACTORY. IT WASN'T EXCELLENT. THE INSTALLERS WHERE NICE AND FUNNY, BUT THERE ARE PORTIONS OF THE CARPET WHICH ARE STARTING TO COME UP AND TEAR. IT'S ONLY BEEN A COUPLE OF MONTHS AND I THOUGHT THAT IT WOULD LAST LONGER THAN THIS. I WOULD TRY AND GO SOMEWHERE ELSE NEXT TIME.

BRIGID K.
Jan 2006
2.0
Ceramic Tile Service
$400
DEALING WITH LOWE'S IS HORRIBLE. BASICALLY THEY NEVER CALLED AND NEVER CONTACTED ME. THEY NEVER SHOWED UP ON TIME. I HAD TO BASICALLY DO ALL THE CALLING MYSELF. THE PEOPLE IN THE STORE DIDN'T KNOW WHAT WAS GOING ON, AND THEY COULDN'T HELP. THEY SAID THE JOB WOULD TAKE A COUPLE OF DAYS, IT SHOULD HAVE ONLY TAKEN ONE, BUT IT TOOK THEM A WEEK. I WOULD USE SOMEONE WHO'S JOB IT IS TO DO THIS NEXT TIME. LOWE'S ONLY CARED ABOUT THE SALE THEN IT SEEMED LIKE THEY WERE THROUGH WITH ME.

Joyce B.
Jan 2006
5.0
Flooring
Yes, I recommend this pro
$1,200
IT WAS A VERY GOOD EXPERIENCE. LOWE'S IS A VERY GOOD COMPANY. I WOULD USE THEM AGAIN. EVERYTHING WAS FINE. THEY INSTALLED THE FLOORING ON TIME, AND I WAS SATISFIED. IT LOOKS GREAT AND I APPRECIATED ALL THE HELP THEY GAVE ME.
Showing 1-25 of 34

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Lowe's is currently rated 3.6 overall out of 5.
Monday: 6:00 AM - 9:00 PM Tuesday: 6:00 AM - 9:00 PM Wednesday: 6:00 AM - 9:00 PM Thursday: 6:00 AM - 9:00 PM Friday: 6:00 AM - 9:00 PM Saturday: 6:00 AM - 9:00 PM Sunday: 8:00 AM - 8:00 PM
Lowe's accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Lowe's does not offer free project estimates.
No, Lowe's does not offer eco-friendly accreditations.
No, Lowe's does not offer a senior discount.
Yes, Lowe's offers emergency services.
Yes, Lowe's offers warranties.
Lowe's offers the following services: Home Improvement Fixture Installation & Sales - Appliances, Blinds, Decks, Windows, Entry, Storm & Patio Doors, Vanities, Toilets, & Flooring.

Contact Information

2171 Forest Ave, Staten Island, NY 10303

Service Hours

Sunday:8:00 AM - 8:00 PM
Monday:6:00 AM - 9:00 PM
Tuesday:6:00 AM - 9:00 PM
Wednesday:6:00 AM - 9:00 PM
Thursday:6:00 AM - 9:00 PM
Friday:6:00 AM - 9:00 PM
Saturday:6:00 AM - 9:00 PM
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