
Inhaus Kitchen & Bath
About us
Our design consultants know that the best path to businesses success is a happy and satisfied customer. We work hard to ensure you love your new kitchen or bath. Our kitchen remodel design consultants are professionals, with over ten years of experience behind each one, providing you with the confidence and knowledge that your project will be exactly what you want. Whether you are looking for ideas on a small bathroom remodel, need expert knowledge for small kitchen remodel ideas, or have a larger kitchen remodel plan in mind, our kitchen and bath showrooms and design experts have what you need. ā Inhaus Kitchen & Bath has been creating custom projects since 1998. Our kitchen and bath designs are in hundreds of homes and condos throughout the New York area. We have two showrooms and carry a full line of cabinetry, flooring tile, and countertops. Whether we are working with you or your contractor, builder, architect, or interior designer, our team is ready to serve your needs.
Business highlights
Services we offer
Remodeling & Renovation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
68% | ||
11% | ||
7% | ||
7% | ||
7% |
They made the appointment about a week ahead of time and sent 2 confirmation emails (one the day before). They never showed and did not call. I called their office and inquired what happened. They told me the scheduler never informed anyone and they were out for two days due to their wife giving birth. I don't understand if that was the case why I received confirmation emails over the last two days.
The person on the phones asked if I wanted to reschedule, but my wife and I did not feel comfortable with a company with such terrible follow-up. They told me I had to contact Angie's List to receive a refund for the services that weren't performed. There were a few other reviews where this occurred, but I thought perhaps they were a one time thing, obviously not. We could only imagine what would happen with the job if we executed with them.
They came out very quickly. They were fine, no complaints. Price of cabinets was too high so we stopped the process.
I originally met with Avi who worked with me to design my kitchen. He had many suggestions and recommendations to make my kitchen more functional and updated. Over our meetings we designed the space, picked out all of the materials and went over the details and scope of the job. We ultimately decided to use Avi and Inhaus because their pricing was within our budget and we felt very comfortable with them.
Our cabinets were ordered and arrived within a few weeks. Prior to the cabinets arriving Inhaus gutted my kitchen, prepped all of the electrical and plumbing needed and replaced my floor.
Next the cabinets were installed. They were perfect!! Shortly after the countertops were installed and the final touches complete.
I absolutely love my new kitchen! Thank you Avi, Cynthia and everyone at Inhaus!!
"Most of the mishap that occurred on this job were due to the project manager and plumber that we assigned to this job. Since then, they have all been terminated and will no longer be with Inhaus at all. We sent out our sincerest apologies and tried to make up for all the wrong doing as best as we can. I did my best to keep on top of things and accommodate the client to the best of my ability. We definitely never wanted this to go as bad as the client believes it has gone and are doing our best to make sure nothing like this ever occurs again. We are a family oriented business and our goal is to provide our clients with satisfactory work, unfortunately in this matter we were unable to do so, but have since been working on how we can make things better. Again, I send out my sincerest apologies and hope that although, it took longer than expected to complete, the client is happy with the end result of his beautiful bathroom renovation."
The man was very nice but estimates of contracting work are usually free. This is what he was eager to provide and did so, but it was a pretty generic estimate as far as I can tell. He, for example, included a vanity mirror and new lights even though I told him those were newly installed and I did not want to replace them.
I had asked him to include storage space wherever possible but the only thing included was the vanity cabinet itself. I do have a small bathroom.
He did shift the position of the toilet as I had asked and made good suggestions about the type of toilet needed.
The drawings he provided were okay but did not include dimensions which would have been helpful for my use.
His company has a store in Staten Island where a customer can look at different designs and products - this will be very helpful.
"I am writing in response to the review. Inhaus Kitchen & Bath does provide a itemized list of what the client needs to provide to complete the project. If the material is not purchased through Inhaus the client takes upon himself to purchase the proper material for their job. The vendor that the client chooses to purchase from should provide the client with the material that fits and works for their project. The client did purchase material from home depot and they sold them shower glass doors that were to small for example. Inhaus actually picked up the doors from home depot delivered it to the clients house and after it was installed removed it and returned it to home depot at no charge. We then installed the new glass door for free just to make the client happy. The client ordered the wrong bathroom door and our carpenters had to fabricate to make it fit again with no additional charge. We have never experienced this much difficulty with clients purchasing there own product we now have a new policy that all material needs to be purchased through Inhaus to avoid any complications. Our goal is to provide exceptional work while creating a pleasant experience for all our clients!"
Licensing
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