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Frank-Key Services

5.0

(120) Verified Reviews

Founded 1989 • With Angi since August 2007

Bonded
Insured
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Hours

Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

4275 Old Amboy Rd

Staten Island, NY 10308

Description

Award winning (Super Service Award for last 8 years running). Serving Brooklyn, Manhattan, Staten Island. We are an owner operated locksmith service company providing cost effective security solutions for your home & business. 30+ years in the locksmithing trade Mobile lockshop is fully equipped to handle your security needs including duplicating keys on site. Offering Services from simple re-keys to electronic high security lock options. Quality installations & experience set us apart We are particularly helpful with decorative hardware for interior as well as exterior doors. Additionally: Try us for your Commercial Services as well Retail Stores, Offices, Mgmt companies We can provide services including : Commercial Locksets Master key plans Fire door replacement Code compliance Exit Devices Door Closers Glass Service ( Board up & replacement). Additional Phone Number: (212) 766-0774...

Verified Reviews

5.0

(120) Verified Reviews

Ratings Distribution

5

118

4

1

3

0

2

0

1

1

Rating Details

Price

4.9

Professionalism

5.0

Punctuality

4.9

Quality

5.0

Responsiveness

5.0

Read reviews by category

locksmith (118)door installation (24)
Showing 1-10 of 120 reviews
5.0

01/16/2021

Frank and his Associate Bill were great. Punctual, communicative, courteous, thorough, experienced, highly skilled. They went out of their way to do adjustments on the door in order to give me the most secure locking mechanism. Moreover, Frank was careful to supply hardware that matched the existing hardware. Excellent job all around!

Description of Work
I needed a more secure mortise lock and electric opener for my 1846 Brownstone entrance door.

Category locksmith

Cost $1,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/16/2021

5.0

11/20/2020

Frank is a really superb guy who's a gifted locksmith. And, furthermore, I really trust him. Let me be honest with you. I've always been anxious about hiring a locksmith. Frank, to me, had superb ratings on Angie's List. He engaged quickly during my quick call to him. We then communicated by text continually. He showed up in a quite impressive, branded commercial truck with all of the fixings! Gre...

Description of Work
Replace three locks on two external doors.

Category locksmith,doors

Cost $300

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/19/2020

5.0

01/12/2020

I found Frank-Key services while searching for a locksmith to do work on my door in Brooklyn. Just at the moment, the original crystal doorknob on the door on my mother's Staten Island, house, built in 1899, would no longer turn. The spindle was broken. She has owned the house since 1968, and never had keys to the original lock. I told her about Frank Key services. She called him and he spent 3 ho...

Description of Work
Lock and doorknob fixed on 100+ year-old door

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/12/2020

5.0

01/10/2020

Frank was exemplary start to finish. He answered his phone immediately and professionally tho he was leaving for a job. Frank came same day to Bklyn, kept me abreast of time frame while he went to his planned Manhattan museum job. He was highly skilled, obviously very experienced. He has a large truck with everything in it and even included numerous extra keys on the spot. This is a 100 year old h...

Description of Work
Front door lock totally broke, and key would not turn. Couldnt get in or out.

Category locksmith,doors

Cost $110

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/23/2019

5.0

06/09/2019

Frank Waite, owner of Frank's Key Services, was prompt, very pleasant, and explained the issues clearly. I'm an architect familiar with both the very good tradespeople and the marginal (or worse) ones. Frank was exemplary in his knowledge of older systems and where to find new replacement parts. The installation was smooth and he adjusted the door closer and door alignment as well. The cost was ve...

Description of Work
Evaluation of defective electric front (steel) door on brownstone, and replacement installation.

Category locksmith

Cost $275

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/09/2019

5.0

05/04/2019

Very professional. Arrived on time. Was able to very quickly remove the part of a broken key from the cylinder of the lock. Explained why the key may have broken and how it may be a door problem. Price very reasonable. No high-pressured sales pitch. Excellent service. Recommend Frank-Key Services very highly. Frank is actually the service man.

Description of Work
My key broke in the cylinder of a door lock and Frank was able to remove it.

Category locksmith

Cost $75

Services Performed? Yes

Hire Again? Yes

Work Completed On 05/04/2019

Service Provider Response

Hi [Member Name Removed], Your comments are much appreciated Thank You
5.0

04/11/2019

Frank was great - very responsive and professional. Our new locks are perfect!

Description of Work
Replacing door and mail locks

Category locksmith,doors

Services Performed? Yes

Hire Again? Yes

Work Completed On 04/05/2019

5.0

01/02/2019

Struggled with the entry door lock replacement for several hours before calling Frank. He did a fantastic job making sure that the lock operates properly and everything is secured.

Description of Work
Replacement of the front door lock

Category locksmith

Cost $100

Services Performed? Yes

Hire Again? Yes

Work Completed On 01/02/2019

5.0

10/26/2018

It could not have been better. Frank arrived when he said he would, calling me before hand. I was sure I needed a new lock and was resigned to spending more than I wanted to think about. What impressed me most about Frank beside his being extremely considerate and professional, was his honesty. He fixed the lock, and took pride in doing so, rather than trying to convince me to install a new one. T...

Description of Work
A front door lock that I could not close.

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 10/26/2018

5.0

07/09/2018

I chose Frank-Key Services after reading the positive reviews on Angie’s list. I needed to have the cylinder on my front door lock changed; a new lock for my sliding door; and locks repaired. Frank was very professional, courteous and did meticulous work. He did not charge me for minor repairs and made some security recommendations. The best part was that he was able to make extra spare keys insta...

Description of Work
Locks installed, changed and repaired.

Category locksmith

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/09/2018

Services Offered

Locksmith Services. Doors.

Services Not Offered

Hardware removal.

General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing
Senior Discount
10%
Emergency Service
No
Warranties
Yes