Cold King Air Corp
About us
Cold King Air Corp. provides high quality heating and air conditioning (HVAC) services on Staten Island, Brooklyn Queens and Manhattan at truly competitive prices. Cold King can take care of all of your homes heating and cooling issues. We install and maintain all HVAC equipment in both commercial and residential markets. We stock every heating, air conditioning and indoor air quality product you’ll ever need. When it comes to your home or business don’t trust just anyone with the job, let our team of experienced professionals get the job done right the first time. Our highly trained technicians will ensure that your system is repaired and/or installed and operating to perfection. Whether you need a furnace or air conditioner repaired or a quote for a new system, call today for a free estimate and also see if you qualify for any tax credits or rebates. We are fully licensed and insured by the State of New York.
Business highlights
Services we offer
We specialize in air conditioning and heating system repair for both residential and commercial locations. In addition to tending to HVAC needs, we are also known for refrigerator repairs and hot water heater installation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
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67% |
Let me start with the air conditioning compressor. I was upset enough that the service call ended up being huge upsell, but even after that and showing up two days late, when they were done they had the nerve to tell me that they would not change the old air filter in the attic because it was too hot up there, even though the air was barely moving and not cooling down the house because of the old filter. They insisted I go buy my own air filter and change it myself at night.
Then there's the issue of my hot water heater. The system was working fine other than the fact that sometimes it wouldn't wake up when the water heater thermostat would call for more hot water. His inexperience technicians did not understand the problem so they began to just replacing parts. It's no sweat off their back, because they just simply charge me as they continue to experiment. $570 later, they claimed it's fixed, left the boiler room a mess, and even left one of the heater zones disconnected. The hot water heater failed about a week later and to his credit he did dispatch somebody who came over and simply turned the system on and off and it began to work again.
Then get this: it failed again last week and I called Teddy. He said he was busy and that he would call me back the next day. The next day came and went so I left him a long text message explaining how upset I was and how unprofessional he was behaving. And here's the crown jewel of my experience with Cold King: Teddy calls me back and says he just got around to reading my message and he is upset that I called him unprofessional, and that he does not want to be married to my hot water heater, so I should find another HVAC company.
I know some people leave negative reviews are disgruntled, and even severely exaggerate their experiences in order to make the problems seem larger. But I can assure you I am not exaggerating whatsoever. This guy and his fly-by-night company are the most unprofessional, unethical HVAC company I have ever dealt with in my entire life. I strongly suggest you stay clear of him and find a more reputable company if you need HVAC work.
owner, stopped by for an estimate the next day I called him. He was very courteous
and friendly. Having degree in architecture and professional experience in
facility management, I had estimates done with four other companies prior to
making a decision to go with Cold King. While
prices were very similar three times out of five, with one being unreasonably
higher than the rest and one offering inadequate equipment, we went with a gut
and were able to negotiate a very good deal with Ted. The Cold King team showed
up the next morning and worked throughout the day to replace entire air
conditioner split system and the water heater. While we did encounter a little
unexpected condition which somewhat altered the original plan, Ted was very
professional in dealing with it and we were able to work out a reasonable
compromise. The team crunched the whole
project up into one day and took all of the old equipment and debris with them,
cleaned around the areas of installation and left no trace. We were very
impressed and happy with the result and so far had no problems with the
installation. I also spoke with the neighbor
who, it turned out, used Cold King two years ago to replace her equipment as
well and her impression was very similar to mine. Two thumbs up Cold King!
Licensing
State Contractor License Requirements
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