Christie Overhead Door

"Thank you for putting your confidence in our company, we appreciate the opportunity to show off our skills and expertise. Its great to know we are doing a good job Happy Holidays Andrew"

"Thank you so much for the review, however I think you may have clicked on the wrong company. We are located in Staten Island and do not service the Chappaqua area. I am sure the company you did business with would love to have this nice review Happy Holidays Andrew"

"Thank you for your continued business, we survive on our customers being satisfied so they will be confident to use us again. Happy Holidays Andrew"

"Thank you for the review we hope you enjoy your new automatic opener for many years to come"

"Thank you for purchasing the Angie's List Special, This tune up is designed to make sure the largest moving part in your home is working at it's best. You picked a great time to do this since winter is approaching you can be assured that your garage door is in peak condition Thank you for your Business Andrew"

"Dear Valued Customer, Thank you for taking the time out to give an honest review of your experience with our Company. Our goal is always to deliver what we promise in every way and it is obvious that we fell short of these goals. First I would like to apologize for having a less than great experience and based on your review overall everything was as you expected, but we obviously fell short and this helps us fix any problems with our protocols. 1. Generally when a Door is ordered an install date is held based on the Factories written delivery date. In some cases as in yours the Factory falls short of their goals as well and we don't get product delivered on time. in your case we were delayed a week. 2. As far as your a Angie's list Discount is concerned, ALL Angie's list members receive the same discount and this should have been communicated to you on the very first phone call. 3. Last and most important when we schedule an installation we realize you have made time in your day to receive us. In rare cases an installation may become more difficult or complicated than expected and all our Technicians have been trained to make sure when the installation is complete that it is perfect no matter how long it takes. This obviously impacts the second job when this happens and again this was in your case. Please know that the delay was because of our deep convictions in our quality and workmanship. Over all I know you are happy with the quality and workmanship of your new garage door but that is only part of the job, our customer service fell very short of our goals and for this please accept my sincere apologies. Training is a continued process at Christie Overhead door so when we don't reach our goals we take that opportunity to review, discuss and repair these issues. As the President I feel a personal obligation to you experience with our Company so please contact me if you ever need anything at all Sincerely Andrew Cimmino President"

"Thank you for the "A" rating enjoy your new garage door Andrew"

"Thank you for the great review, I have said before we are not always the least expensive but the quality of installations is due to the quality of our Technicians who are trained professionals. Our company truly believes that we must invest in our employees futures with good pay, benefits, and a constant challenge of their skills. The end result is your satisfaction and our confidence that we delivered the quality you paid for Thank you for your business Andrew CEO"

"Thank you for your Business, we publish these deals so Home owners like yourself can take advantage our services"

"This review is our reward and with hard work and dedication we hope to get many more just like it. Thank you for your business and trust in our company"

"Thank you for the review, our goal is to not just fix doors but to bring them back to the best operating condition we can. With the added service we hope that we have extended the life of your garage door for many years. Thank you again Andrew"

"Thank you for your continued business. Your confidence in our company is the best referral we can receive and your recognition of our professionalism is a great reward for our staff Best Andrew"

"Thank you for the review and I understand your confusion. There was no way for you to know there was an Electrical problem with your outlet unless you called in a Professional. Our service charge is $75.00 plus tax so your actual payment was $81.66 to have a professionally trained Technician come out to your home and diagnose your real problem without taking advantage of you. Please copy and paste this link I am providing you of some dishonest Companies that were not happy collecting a Service fee. [hyperlink removed] Happy Holidays and thank you for using Christie Overhead Door Andrew"

"Thank you for the review, One of the many challenges we face is making security and storm Shutters blend with a Beautiful residential home like yours without being an eye sore. When open our Security shutters just melt into the façade of the house and when closed they provide great security and storm protection. Best Andrew"

"Thank you for the review, sometimes a really good overhaul can bring an old door back to life. In your case I am sure we added many more years of good service to your door. I am glad we were able to save your door and upgrade it with quality service and parts. Best Andrew"

"thank you for using us, I understand your frustration when ordering replacement parts for older doors. Manufacturers don't always make these replacement sections readily available individually. This is frustrating to us as well because our hands are tied from delivering prompt service to our valued customers. When all is said and done we were able to keep your existing door in service and saved you from replacing the entire door. Best Andrew"

"Thank you for using us, and we appreciate your review. please don't hesitate to contact us with any questions"

"Thank you for the great review, we photograph every job and your door looks fantastic. Smart consumers know quality means value and your door is our top of the line. "GREAT CHOICE" Also enjoy all the new features and super quietness of your new Automatic opener Best Andrew"

"Thank you for the review, our goal as professionals is to go through each door completely to make sure you get your money's worth from our Service. Often times broken parts are the results of deeper problems and getting to the root of your issues is just part of the value we bring to our customers. Best Andrew"

"Thank you, I am glad we could reach your goals with an awkward installation. We pride ourselves in being able to take a not so perfect application and making it perfect. Thank you for recognizing that older homes can sometimes settle and we will perform our work so your door will work perfectly."

"Thank you for the review, I am glad you are satisfied with our services. As a consumer myself I often wish prices were lower than they are on electronic parts. We have endured rising costs of quality Manufacture direct replacement parts for quite some time and rather than using cheap inferior parts we want to be confident your Automatic opener is fixed right with original top quality parts. Thanks again for your business and enjoy the benefits of quality. Andrew"

"Thank you for the great review, its important for us to make the entire process successful for our customers. Getting a great price is not enough, we want our customers to be informed and happy they did business with us. Thanks again for putting your trust in us and I am glad we exceeded your expectations Andrew"

"Thank you for taking the time to write a review, your new garage door looks great. We work hard to meet our goals are glad we met your expectations. Your future recommendation is the result of a quality job well done Enjoy Andrew"

"Thank you for having us out to service your garage door. Our goal is to get your garage door working in top shape and trouble free. Your satisfation lets us know we have reached our goal, thanks again."

"Thank you for the opportunity to provide your garage door with superior service. Our Technicians are trained to review the entire door so any issues can be resolved in one trip. We recognize that it is our responsibility as professionals to advise you of possible ways to increase the value of your Service call and actually being a Service provider instead of a "Parts changer" Thanks again for the great review"