
Ben's Handyman Inc
About us
Ben's Handyman Inc. is a licensed & insured property maintenance company holding multiple certifications. Family owned & operated; we offer services to Staten Island and surrounding areas for both residential and commercial properties. For Ben's Handyman Inc. quality craftsmanship is our top priority.
Business highlights
Services we offer
Services include carpentry, handyman services and much more., masonry repairs, painting
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 8% |
"Thank you for writing in about Ben's Handyman Inc.! We really appreciate any and all feed back from our customers. That is the only way we can improve as a business. I am pleased to hear that you are happy with your service. If needed at any time please do contact us for follow up questions or concerns. We are happy to assist! As for the comment on our prices, we always want to be upfront with our customers so as they are not surprised when the final bill arrives. Sometimes a job will be estimated at a certain price and then certain unforeseen circumstances arise that prolong the repair or work being done. At that point it is only fair to pay our contractors for the extra time and labor they provide to insure that when we leave the premise you, the customer are COMPLETELY satisfied with the finished product. I do believe the contractor was just trying to relay this message so as there was no confusion. On that note, WE WILL NEVER drag on or extend time to a project to receive more compensation!! That is against our business motto and we believe is just plain morally wrong! We value each and everyone of our customers and treat them how we would want to be treated. If you have any other comments or concerns please do not hesitate to contact us. Thank you again for your feedback! --Stephany"
"Ben's Handyman Inc. values each and every client we encounter and apologize for any negative experience you might have had with us. It is our goal to provide quality craftsmanship and have received multiple certifications and licenses from the state to improve on our craft. The handyman services that were provided to you were by a fully licensed and skilled CONTRACTOR. The prices that were discussed reflected this as well as included time, labor, and expenses. Also, Ben's Handyman Inc. researches intensively to offer our customers prices that reflect the market value at the time. I apologize for your dissatisfaction and hope you will call or email Ben's Handyman Inc. to discuss this matter more in depth. - - Stephany from Customer Relations"
It took several weeks before I heard from him again. The work was done professionally and I am pleased with it. He had to order the hinge for the one kitchen cabinet and put a temporary hinge on it in the meantime. He was scheduled to come back on a Saturday to put it in but never showed up.
When he came back, he charged my husband an additional $50 for the hinge, which I thought was included in the original estimate. My husband paid it. I would have argued it if I had been here. It's hard getting people to come and do small jobs so although I believe it was pricey, it was still worth it to me to finally have these things fixed.
Ben claimed that I was his only client that week. Yet each day, he came at different times, usually noon or later. To his credit, he would stay late in the evening. I would have preferred that he show up early and consistently and leave at a reasonable time.
Despite the minor issues in scheduling and cost concerns, Ben does very good work. The showers and tubs look new, like they were just installed. The crack in the basement is invisible and prevents water seepage. The patch in the drywall is undetectable. To be fair, he fixed the electrical outlet at no charge.
Ben is clearly a decent, hard working and capable handyman and a genuinely nice guy. I would certainly use him again, and perhaps as a repeat customer, maybe he would extend some greater discounts.
Licensing
State Contractor License Requirements
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