Pro-Vision Home Improvment Inc

The worker was on time, told us how much the jobs would cost, went out to Home Depot to buy the materials needed, came back, and fixed the floor and window. They cleaned up after themselves and never stopped for a break until the work was done.

We also asked three pieces of lattice fence that came out of there, attach the lattice fence because of Sandy back into the groves. The contractor charged us $2200 ( $2200 for the flooring and $200 for the minor fence work.) Since the price was high he said that he would install and outdoor lamp that was also felled by Sandy. That was included in the price.   I checked out his license of the Dept. Of Consumer Affairs website and checked him out on Angie?s List. Even though he was not listed under the Better Business Bureau, he was hired anyway. (*Note: I strongly recommend that you list if the contractor is registered with the BBB, This is the site that shows if there are complaints against the contractor, which may be the reason why some contractor?s won?t register with the BBB. They may have something to hide.)  

The following is a list of complaints
1.       The tiles in the entry way were cut too short.
2.       The molding was cut incorrectly and installed sloppily.
3.       The original flooring outside of the bathroom was not removed and that subfloor was not leveled. Instead, the contractor, even though I questioned what we was doing, just added Pergo flooring on top of the old wood. He told me that ?when I finish, you won?t feel the floor dipping anymore.? ?Yes you Can! (Why would I pay to have original wood covered with Pergo, if the problem wasn?t corrected.)
4.       The molding in the bathroom entry was done terribly.
5.       After assuring me that he could install and wire the outdoor lamp to work, and spending Two days searching for the lamps and appropriate bulbs, he tells me that he can?t do it. Instead of deducting it from the price (I would have settled for a $200 deduction in other words, substituting the fence job for the lamp installation) he claims that the lamp installation was supposed to have been a ?freebee? and did not want to deduct it.
6.       He refused to give a 5% senior citizen discount from Angie?s list.
7.       The back door doesn?t close properly
8.       He left cement on the back porch which I can?t remove
9.       He strained the white walls with thee brown grout he used and it has to be painted.  

The initial job was done terribly. He is obvious not a floor person. He did do some repairs which addressed only complaint #1.

**UPDATE**A resolution was made thru the Better Business Bureau. The contractor gave a partial refund.

.Adrian and has co-worker Earle arrived on time at 8AM the first day of  the 3 day job. Demolition of the existing tile removal and the  replacement with cement board took more than a day. Tile assembly began at the end of day 2. Day 3 the tile assembly was completed and the grouting done. Preparations were made to spare me some of the eventual dust all over. They worked more than 8 hours a day and took late lunch breaks after the completion of tasks.Communications were very good, and they answered all my questions promptly and courteously  The new furring strips and cement board were cut outside the house,despite the rain.