CARVILL ELECTRONICS

LG TV required warranty repair. LG sent Carvill to make the repair. After repairing tv they reprogrammed the remote including resetting TV connection to my receiver which controls my surround sound. After they left I then discovered that the receiver does not receive a signal from the TV and I cannot get surround sound at all. I have called them many, many times and only get a voicemail. there is never anyone to answer the phone. I have left many messages for them to please return to fix what they messed up. My calls have never been returned. They are ignoring me and I cannot get surround sound to work at all. Avoid these people like the plague. The worst service ever.

I called Mr. Gulli to check my sound system when only a faint sound came from the speakers after my daughter's friends altered the connections. He had installed our multi-speaker system about a year ago and it worked fine until a week before our big party. He pleasantly reassured me that he could get there in a few days and fixed it in a few hours. I was so grateful and the price was right. He is excellent!

Badly. After two weeks I called to find out about the estimate. I was put off for a few days and then called back to find the repair was going to be about $200. I refused the repair and went to get my radio. When I got the radio I asked to see that it still worked. It did not. Remember the only thing wrong was the remote. I furiously took the radio home and opened it myself only to find that a ribbon cable had been pulled and cut. I reported these people to Consumer Affairs. Since I had opened the radio it was my word against theirs. Carvill had many closed complaints. Talks with the owner were useless.