Suburban Exterminating logoApproved Pro
Approved Pro

Suburban Exterminating

Pest Control, Animal Removal, Chimney Cap Service,

About us

Suburban Exterminating provides pest control and exterminating services throughout Long island. From Ants to Termites, our exterminator experts will protect your family and home. Call us today!

Business highlights

Emergency services offered
65 years of experience

Services we offer

Residential, commercial & industrial pest control including green tree spraying, green pest control, bedbugs, termites, ants, carpenter ants, rats, mice, rodents, crickets, cave crickets, spiders, grasshoppers, fleas, roaches, cockroaches, water bugs, bees, stinging insects & wasps.

Services we don't offer

Essential Exterior Service plan - Most pest come into your home for the outside, our Essential plan covers 20 pests and is designed to target pest before they get inside. A heavy barrier treatment, de-webbing, Pest & Rodent proofing, Exterior Rodent repellent or stations, reporting on conducive conditions, unlimited exterior callbacks and Pest-Free Guarantee.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.6245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
17%
3
5%
2
1%
1
3%

Filter reviews by service

Showing 1-25 of 245 reviews
Deborah N.
Jun 2025
1.0
Pest Control
$647
After 15 years of being a loyal customer, I am SHOCKED by my most recent experience. It seems like it’s not coincidental that it was my most expensive to date. Suburban would only schedule an appointment to exterminate my current insect problem after I signed a contract and paid $647. We paid, scheduled an appointment and they failed to show after we waited the full 4 hour window on a Friday. With little to no apology, they said they could only reschedule almost a week later. Unacceptable as the insects were multiplying! After speaking with a manager, he guaranteed an 8:00 am appointment on Monday (today). We have written confirmation from the manager. We texted again this morning to confirm. No technician came at 8!!!!! The manager never called back after “checking on it.” Needless to say, when I requested a refund and a call from his supervisor, I heard back from no one! It’s 3:20…crickets (no pun intended). They have no problem holding my money hostage and failing to deliver the contracted service. SHAME ON YOU, SUBURBAN! You’re not the only game in town.

Mike L.
Nov 2024
5.0
Pest Control
Yes, I recommend this pro
$500
They’re great!

Jay D.
Aug 2022
5.0
Pest Control
Yes, I recommend this pro
I’m writing this review about John Gumbus, a supervisor in the termite division of Suburban Exterminating because it’s important for Suburban customers and future customers to know what a truly dedicated, conscientious and knowledgeable professional he is. About a week ago I was having a bathroom painted when the painter showed me a large opening that he made in the wall because it felt damp. He said we had termites in the wood that was exposed. It was late in the day and after business hours so I contacted the area supervisor for pest control, Bill Zecca and asked if he new anyone who could help me at this hour. He gave me John’s contact information. I called John and told him I got to him from Bill. He said he was on vacation and before I could apologize for disturbing him he asked me to give him details of why I believed I had termites. He asked me a few questions and then explained why he didn’t think I had them. He then said to send him pictures to his Suburban email. He said he was out with his wife and would be home late, but he would call me. He called later that evening and said he had good news that we didn’t have termites, it was mold. He then went into a detailed explanation of how termites present themselves. He told me what the painter should do regarding the mold. He then said he had reviewed my account and said I should take advantage of the yearly termite inspection I’m entitled to as a Suburban customer. I took his advice and had Cesar, one of their experienced inspectors, do the inspection of my entire home. It was good news again, no termites. I have to reiterate, John Gumbus did all of this on his vacation and I truly appreciate his work ethic where he helped me, a Suburban customer that he did not personally know. Thank you, John.

Elizabeth R.
Oct 2020
5.0
Pest Control
Yes, I recommend this pro
$1,000
Thorough & knowledgeable. Provided a lower estimate than other companies.

Rich F.
Aug 2020
5.0
Pest Control
Yes, I recommend this pro
$528
"Very good. The tech Dino - did a good job, sprayed for yellow jackets & a honets (they will follow up this weekend and take the hornets nest away); came in & treated for any sugar ants that may come back to my kitchen. Will come back on a regular bases. "

Diana K.
Aug 2020
4.0
Pest Control
Yes, I recommend this pro
Everyone was very prompt and professional

Phyllis C.
May 2020
5.0
Pest Control
Yes, I recommend this pro
Everything went Very Well!

Julie H.
Oct 2019
5.0
Pest Control
Yes, I recommend this pro
$600
The company was very responsive to our request for a quote. We met with a wonderful salesman who explained all of our options. The initial procedure was provided by a very helpful and knowledgeable young man. We noticed a big difference in the reduction of the cave crickets. We contacted the company again, after seeing several more, and they responded immediately. We had a second procedure recently and things are looking good. I was happy with the service, and the response of the office as well as the young men who came to the house. They stood by their contract and guarantee.
Response from Suburban Exterminating

"Our staff works hard to ensure your satisfaction, so we thank you for your positive review. Brenda DeVeglio Sales Supervisor"


JOYCE L.
Sep 2019
5.0
Pest Control
Yes, I recommend this pro
Kevin was professional, on time and very patient in answering our many questions.

Bethe T.
Sep 2019
1.0
Animal Removal
$400
Terrible Called another company that did an excellent job
Response from Suburban Exterminating

"Hi [Member Name Removed], we are sorry about what happened. Our company has been providing pest control services on Long Island for over 50 years. Please give us the opportunity to get things right!"


Arturo A.
Jun 2019
5.0
Pest Control
Yes, I recommend this pro
$380
All went well. They explained the whole process and no surprises. They went above and beyond to ensure all was resolved.
Response from Suburban Exterminating

"We are so glad to hear that you were satisfied with your service. If there is anything else we can do for you please feel free to give our office a call 631-864-6900 x 701. Regards, Brenda DeVeglio Sales Supervisor"


Charles W.
May 2019
5.0
Pest Control
Yes, I recommend this pro
very well would use
Response from Suburban Exterminating

"We are so glad to hear that you were satisfied with your service. If there is anything else we can do for you please feel free to give our office a call. Regards, Brenda DeVeglio Sales Supervisor"


Cecilia R.
Nov 2018
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
$350
Job was done well and promptly. I contacted the company at six pm and the technician arrived within an hour. No further problems with the bees.
Response from Suburban Exterminating

"I am so glad you were happy with your service. If there is anything else we can do for you please feel free to give us a call. Enjoy the upcoming holiday's. Stephane"


David C.
Sep 2018
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
Nancy was our sales lady & Jacob N. was the technician that came by. She was extremely helpful in her diagnosis (and actually even helped us clean up some ants before she left). Jacob N. was extremely thorough, took his time & explained everything very clearly to me. He said if we weren't able to completely remove/eliminate our problems on the first go-around, they would come back out as many times as necessary (my wife is pregnant & they can't use the strongest stuff). Professional, interactive, friendly, knowledgeable & helpful. Can't ask for anything more! Highly recommend.

Ellen S.
Jul 2018
5.0
Pest Control
Yes, I recommend this pro
Mike Silberstein was professional and very knowledgeable. My housewstcher thought that I had termites due to seemingly circular mud by my window. But Mr. Silverstein knew immediately that was not the case and explained to me why. (Part of the mud was thick and not circular) What I had was a mud wasp nest. Nevertheless Mr. Silverstein checked my entire house for termites. He allayed my concerns and I am thankful that he took the time to reassure me. Thank you, Mr. Silberstein.

Brendan H.
Jun 2018
5.0
Pest Control
Yes, I recommend this pro
No issues . All good.

Adam Y.
May 2018
5.0
Pest Control
Yes, I recommend this pro
$900
The inspector was very professional and explained things very well. The technician who performed the treatment and installed the Sentricon system was also very professional and efficient.

Christine Q.
Jan 2018
4.0
Pest Control
Yes, I recommend this pro
$275
It took s number of times coming back but they finally exterminated them. Unfortunately now there is an odor in my house. The weather is cold now so the smell is gone but if it comes back in the spring I may have to have the wall opened up.

Joan S.
Oct 2017
5.0
Pest Control
Yes, I recommend this pro
$845
Exterminators all appeared to be professional and thorough.

Lewis B.
Oct 2017
5.0
Pest Control
Yes, I recommend this pro
$200
They continue to follow-up.

Prasun V.
Oct 2017
5.0
Pest Control
Yes, I recommend this pro
$800
Technician came on time and was very professional.

Mikhail S.
Oct 2017
3.0
Pest Control
$700
They started in mid June and I still have rodents. They are very good. They are very punctual and very helpful but the rodents are not going away. They are okay. I was promised that they would get rid of the rodents in two months and they are still here so they had to extend it for free. Whatever they are using, it really is not that effective. The rodents are outside. It's chipmunks and moles. They are not doing anything inside the house. Somehow the guy stopped coming. There was a mix up with their scheduling. They started sending me some random people. At one point, a guy came in and wanted to remove all of the traps prior to the contract expiration of the 2 months. If I hadn't met him, he would have taken all the traps. I told him no. They kept sending random people. He is going to come back next week for the final assessment. I saw a chipmunk this morning in the backyard. I know I live in the woods, but it's a little disconcerting. I haven't compared the price to anyone else. I went to Angie's List and they were the top rated company. It's a little expensive but I'd rather pay that than the landscaper who had to redo my lawn completely. If they finish with the chipmunks by the end of the season, maybe I will use them again.

Beth E.
Sep 2017
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
$400
Good--seems to have been cleared up, and we have service for a year, so if we something again, we can just call. Responsiveness wasn't always perfect; there were a couple of times when the technician would leave me with the impression that a follow-up would be at a particular time, then no one would come, and a phone call to customer service would reveal the appointment was at a different time. Hold times with customer service could also be very long. Everyone was really helpful when I would encounter these problems, so it wasn't anyone in particular, but the system seems like it could be streamlined.

R J D.
Sep 2017
4.0
Pest Control
Yes, I recommend this pro
Very well, THIS time. NOT consistent!

David W.
Aug 2017
5.0
Pest Control, Animal Removal
Yes, I recommend this pro
The rat issue has been almost completely taken care of through rat traps and use of baits to neutralize the rat population. The service also includes bugs as well and there has been a noticeable decrease in certain bug populations/activity.
...
Showing 1-25 of 245

Licensing

Bonded

Insured

Licensed*

Trade License Number

C1839618

Trade License Locale

NYS

Trade License Authority

DEC

Trade License Expiration

09/21/2021

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Suburban Exterminating is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 10:00 PM Tuesday: 7:00 AM - 10:00 PM Wednesday: 7:00 AM - 10:00 PM Thursday: 7:00 AM - 10:00 PM Friday: 7:00 AM - 10:00 PM Saturday: 7:00 AM - 4:00 PM Sunday: 9:00 AM - 2:00 PM
Suburban Exterminating accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Suburban Exterminating offers free project estimates.
Yes, Suburban Exterminating offers eco-friendly accreditations.
Yes, Suburban Exterminating offers a 5% senior discount.
Yes, Suburban Exterminating offers emergency services.
Yes, Suburban Exterminating offers warranties.
Suburban Exterminating offers the following services: Residential, commercial & industrial pest control including green tree spraying, green pest control, bedbugs, termites, ants, carpenter ants, rats, mice, rodents, crickets, cave crickets, spiders, grasshoppers, fleas, roaches, cockroaches, water bugs, bees, stinging insects & wasps.
Essential Exterior Service plan - Most pest come into your home for the outside, our Essential plan covers 20 pests and is designed to target pest before they get inside. A heavy barrier treatment, de-webbing, Pest & Rodent proofing, Exterior Rodent repellent or stations, reporting on conducive conditions, unlimited exterior callbacks and Pest-Free Guarantee.

Contact Information

879 W Jericho Turnpike, Smithtown, NY 11787

Service Hours

Sunday:9:00 AM - 2:00 PM
Monday:7:00 AM - 10:00 PM
Tuesday:7:00 AM - 10:00 PM
Wednesday:7:00 AM - 10:00 PM
Thursday:7:00 AM - 10:00 PM
Friday:7:00 AM - 10:00 PM
Saturday:7:00 AM - 4:00 PM
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