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A Unclog U
Founded 2008 • With Angi since August 2011
Business Details
Phone Number
Address
31 Amherst Lane
Smithtown, NY 11787
Description
A UnclogU Inc. was established to provide sewer and drain cleaning services. We pride ourselves on providing our clients with OUTSTANDING customer service for both residential dwellings and commercial business. We believe in doing business the "OLD FASHION WAY". We do not sub contract our work out. All jobs are performed by a trained knowledgeable member of our staff. When calling on the phone you are always greeted with a friendly human voice
Verified Reviews
A few reviews for this pro...
david F.
05/28/2020
As Usual, Leo is punctual and professional. Arrived as scheduled and resolved issue promptly. My Go to servicer for Drain related concerns
Description of Work
Snake Main Kitchen Drain in Rental House
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %[Member Information Removed] off your next service. Thanks Pattie and StaffJustin G.
05/08/2017
Long story short - I met them same day as called on site as they were in the area. It was my understanding that my exterior drain was backed up and of concern to be snaked. Upon arrival we discussed the scenario, tools were secured from the truck, and they went on to review and access/assess the situation around the house. There was no work performed, and no problem noted that they were there to service. I tipped and saved the card - no charge. Very reputable.
Description of Work
I had an issue with an exterior drain - or so I thought....
Category
sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffLEWIS I.
01/03/2017
Leo showed up on time, He quickly checked problem and cleared house main line in about a half hour. He charged $105, which I though was a fair price.
Description of Work
Electronically cleaned main sewer line, from house to street. Removed tree routes and cleared pipe of blockage. He got water running to town sewer lines in about a half hour.
Category
sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffWendy L.
12/20/2016
My phone call was returned within an hr and job was done the same day. Very professional and cordial.
Description of Work
Unclogged kitchen sink and installed new kitchen faucet.
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffEllen S.
11/14/2016
Not well., I am waiting for a 'real' plumber to check
Description of Work
Toilets were gurgling. We called them back because we had used them in the past to unclog the sewer line. Leo came and said he couldn't unclog it because there was "water in the system" and he didn't want to be "blamed for causing water in the basement " .my mother is elderly and doesn't go down to the basement.. next week I come and see a sewage problem in the basement. I call back Leo who refused to come back. Don't call them.. not a real plumber!!
Category
drain cleaning
Service Provider Response
Dear [Member Name Removed] my tech went to your Moms house and explained to you that if he opened up the house trap it would flood the basement, because the line was "Charged" (full of water ) [Member Information Removed] try to be as neat and clean as possible and its not a matter of being "Blamed" it is- if [Member Information Removed] can prevent our customers property from being damaged by unnecessary flooding [Member Information Removed] BY ALL MEANS do that! He told you try not to use much water and the next day he would come back and try to clear the stoppage. [Member Information Removed] never heard back from you. After waiting a week you then called us, when you called you were angry there was a bit of sewage dripping on the floor, meanwhile Leo never even touched the pipe and you wanted him to come clean it up which is not in our scope of services rendered. [Member Information Removed] are sorry you were not happy but I do not subject my techs to customers who verbally abuse them. Best Of LuckManuel L.
09/20/2016
Bad, Called a company A Unclog U suppose to unclog my Drain they showed up Took my money $105 for half hour, said there was too much grese on my pipe and there is not they couldn't do and they still get paid, they guy Leo never open the drain in the basement because he said won't get dirty, he only snake from sink upstairs and done sorry did work here is bill you need blow the lines??? so I what I do now call blow pipe business? avoid them
Description of Work
Plumbing service
Category
drain cleaning
Service Provider Response
We are sorry you were not happy with your service. My tech snaked your drain and it was loaded with grease, he also explained to you that you cant dump frying pan grease down the drain. We suggested getting the lines jetted in order to clear them but you did not want to do that. Best Of Luck PattieChris J.
09/19/2016
Great - about 30 minutes and $114 total cost. Works great now.
Description of Work
Unclog kitchen sink.
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffCHris M.
08/04/2016
Leo was incredible. I called at 9pm and he was there by midday the next day right on schedule. He even gave a courtesy call ahead of time to let me know he was coming. He listened to what happened, then traced the system to see where he thought the clog would be - in the main pipe going out of the house. He was right - as there was a plastic toy caught in the pipe that had caused the clog. He fished it out through the traps, and everything cleared. He tested the system to make sure all was clear. Even gave me a few pointers to make sure things run smoothly going forward.
Description of Work
Find and get rid of a clog that was causing waste and water to backup through my shower drain.
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffJuan A.
06/01/2016
These guys are great. Leo came to my house and within minutes he found the issue. I am not clueless, i actually tried to use a 40 in snake myself and i fixed the issue 6 months ago but this time i needed some help. Leo has a lot of experience and he is very professional. He showed me how all the sewer system connects to the street and explained to me all the details. This is why i like Angies list, we can find efficient professionals for affordable prices. thanks Leo !! Juan
Description of Work
Clean up of main sewer line
Category
sewer cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and StaffAlan A.
05/19/2016
The technician was helpful and professional . He was able to unclog the drain after another plumber had given up on the job. He also retightened drain connections which I had opened myself in an attempt to resolve the problem. AAA all the way.
Description of Work
Unclogged Kitchen Sink Drain through to the main drain for the house.
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU Inc we look forward to servicing you in the future. Please remember our "Refer A Friend" program. Refer someone and get %10 off your next service. Thanks Pattie and Staffpaula G.
04/29/2016
making an appointment was easy and professional. the man arrived exactly within the time period given. he was very nice, explained everything to me including best case and worst case scenario. fortunately, best case scenario was achieved. the price was exactly as had been explained and I was very pleased with the service. I would not hesitate to use this company again should the need arise. thank you for a very pleasant experience for a most unpleasant problem.
Description of Work
unclogged toilet
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUGeorge D.
04/18/2016
I want to give credit where credit is due - booking an appointment was professionally pleasant and response time was same day and within the 2 hour window promised. Overall the job took about an hour - the clog must have been out of the norm because it took him 2 passes with the snake. Here is where I am unhappy - after the job was finished he pointed out to me that the spray hose was leaking inside the sink cabinet where he had been working, and that it had to be leaking before he arrived because there was a visible trickle of water and some water stains in the cabinet. Now, maybe that hose leaked sometime in the past but I know for sure it wasn't leaking before he arrived because I had been under that sink several times over the previous three days and I would have spotted a leak. Of course when I tried politely to point that out he went into the typical "blame the homeowner routine". I just find it interesting that he didn't mention the leak when he started the job to advise the homeowner of a possible pre-existing problem. Also, he didn't return everything back into the cabinet under sink, just left it on the kitchen floor.
Description of Work
Snaked out clog in main waste line from kitchen.
Category
plumbing, drain cleaning
Service Provider Response
Dear [Member Name Removed] I have read your review and can assure you that I have investigated your comments. First I would like to say we did not snake the main line we snaked the kitchen sink line. The clog you referred to as "out of the norm' was quite the norm it was a heavy build up of grease in the line hense it taking 2 passes with the snake and as quoted over the phone the price was exactly as quoted on the phone so I am not quite sure as to your rating on price. As far as what made you unhappy I can do nothing about a pre-existing condition my tech did in fact as you stated point out to you that the spray hose was leaking after his job was done to let you know it was there, as a courtesy (not trying to sell you something). You said you had been under the sink several times over the past 3 days and didn't see a leak but you did state in your comment that it did leak previously. Unfortunately leaks don't just go away if you have a leak you have a leak.I am not quite sure what the "Blame THE HOMEOWNER ROUTINE" is but unfortunately being a homeowner things need to be fixed and its no ones fault its just due to wear.Lastly company policy does NOT allow our technicians to remove or replace your items from the cabinet the problem should be easily accessible when we arrive . Our job is to fix your problem and most certainly clean up any mess we have made but not replace your belongings. Thank you for choosing UnclogU Inc. Please remember our "Refer A Friend Program" and you get 10% off your next service call Thanks PattieCRYSTAL N.
04/04/2016
I called first thing in the morning when they opened, they made arrangements to come to my house the same day. He arrived when on-time and did a professional job.
Description of Work
Un-clogged my main drain pipe.
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUEugene A.
03/08/2016
all went well. Prompt response to initial call. Arrived on time. Clean, neat, efficient. Nothing negative to add. Just the kind of contractor you want.
Description of Work
unclogged 2 drains (toilet and sink). Removed food disposal unit from under sink and re-piped drains. Removed instant hot water unit from under sink and water dispenser from counter top. Replaced water dispenser with soap dispenser on counter top. replaced 2 sink drains in kitchen.
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUDawn M.
03/03/2016
Called on a Wed came over the very next day. Was professional, efficient and the price was great. We would definitely recommend and use again. Thank you!
Description of Work
Unclogged a very stubborn bathroom sink
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUBeatriz C.
02/29/2016
He came in and covered his boots not to get my floors dirty. He did the work and did not require to bring machinery thru the inside of my house, contrary to what other two companies said. One company was going to charge me double of what they quoted me on the phone, and the other guy came drunk and was unapologetic about not covering up his shoes when walking over my new carpet. This drunk person told me to find someone else when I asked him to cover his shoes, thinking I would take him anyways because my sewer was backed up. Unclog U was very professional over the phone and when he came to do the work. My problem was resolved soon after Unclog U came. I highly recommend them to anyone who is looking for high quality.
Description of Work
Unclog the main sewer pipe.
Category
drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUK J.
02/26/2016
Outstanding job!! Great experience (compared to previous Roto Rooter guy). Leo showed up promptly and quickly cleared line that previous guy said couldn't be done without expensive and extensive repair. Leo did job for estimate given- didn't try to upsell. Also cleaned up neatly. Would always use this company.
Description of Work
cleaned out drain in shower and kitchen lines
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUMaureen D.
02/22/2016
Service went very well. I would highly recommend Leo and his company for any work you need done!
Description of Work
Toilet was clogged. Leo came very quickly and fully evaluated the problem making sure it wasn't our cess pool before snaking the toilet It was very quickly repaired.
Category
plumbing
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUdoug M.
02/18/2016
Leo was great. Fast, courteous and professional.
Description of Work
Uncloged bath drain...
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUFRANCES P.
02/18/2016
Everything was excellent. From the call back which was within one hour - a time frame was set up for that morning and Leo arrived promptly. Extremely courteous and professional. I would highly recommend them to anyone. Very pleased with the work.
Description of Work
Water was backing up into the basement bathroom and the drain needed to be cleared
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUMarilyn D.
01/29/2016
I highly recommend this company. From start to finish it was easy and successful. The woman you originally speak to is a sweetheart, who puts you at ease, and gives you a price that they stick with at the end. This is not like most companies that give you a quote, and then when they get to your house tell you that due to additional problems the price is higher. The amount she quoted is the amount I paid. "Leo" from the company arrived punctually; and he is also a sweetheart. He puts you at ease right away; and successfully fixed the problem -- from the time he walked in until he left -- within about 45 minutes; and everything worked and works great since then. They are all very people oriented, very honest, and very good at what they do, and I would and will definitely use them again.
Description of Work
I had two related completely clogged drains where water would not go down the drain -- it would just remain as standing water,
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUAnthony L.
12/21/2015
Leo arrive at the time expected and was very professional and friendly. He started by asking questions about the possibly of item having been dropped in the toilet. I told him none that we aware of and that we do not have any young children or grand children who might do so. He proceeded to augur the toilet followed with a plunger and the clog was gone. Leo then explained our problem. Nice and efficient people in this company. Will use again if the need arrives and would recommend them.
Description of Work
Cleared toilet clog
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUJANET H.
12/14/2015
Leo showed up on time and was a real professional. Amazed at how fast he was able to unclog the toilet. Then he worked on main sewer line (my choice). Work was fast and good. Made some recommendations about how to keep line clear. I would absolutely call and use their services again!!
Description of Work
Unclogged toilet and cleaned main line
Category
plumbing, sewer cleaning, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUJustin A.
12/10/2015
It went great. Absolutely no complaints!
Description of Work
The plumber unclogged a bathroom sink and installed a faucet in the shower. He was extremely friendly and helpful. Great job!
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUK. C.
11/27/2015
Called at 12:30 was told they would come between 1-3. I was impressed the guy arrived at 1:15pm. He was professional, wore gloves, wiped up the mess and explained the process. Overall was impressed with responsiveness and professionalism. Will use again.
Description of Work
Unclogged bathroom tub drain
Category
plumbing, drain cleaning
Service Provider Response
Thank You for choosing UnclogU. It was our pleasure servicing you. We look forward to servicing you in the future. Please remember our "Refer A Friend Program" refer a friend and receive a 10% discount on your next service. Thank You Patricia and the Staff at UnclogUOther local Pros in your area
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Angi Certified
2022 Super Service Award
Offers Coupon
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Visa, MasterCard, Discover, PayPal
Senior Discount
5%
Warranties
Yes
Services Offered
Electrical Drain Cleaning - Main Lines, Kitchen Sink Lines, Toilets, Basin Sinks, Tubs, Stall Shower Drains, Floor Drains, Washing Machine Lines, Storm Drains, Gutter Spouts , Soda Machine Lines, Water Fountain Lines and Drains, Grease Traps and Grease Trap Lines and Urinals. Repairs and Replacements Of : Faucets, Toilets, Shower Bodies, Sewer Ejector Pumps, Sump Pumps and Pit Clean Outs. We Also offer Maintenance Packages at No Extra Cost to you. Camera inspection Services and Pressure Jetting.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about A Unclog U
How is A Unclog U overall rated?
A Unclog U is currently rated 4.8 overall out of 5.
What days are A Unclog U open?
A Unclog U is open:
Sunday: Closed
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
What payment options does A Unclog U provide
A Unclog U accepts the following forms of payment: Visa, MasterCard, Discover, PayPal
Does A Unclog U offer free estimates?
Yes, A Unclog U offers free project estimates.
Does A Unclog U offer eco-friendly accreditations?
No, A Unclog U does not offer eco-friendly accreditations.
Does A Unclog U offer a senior discount?
No, A Unclog U does not offer a senior discount.
Are warranties offered by A Unclog U?
Yes, A Unclog U offers warranties.
What services does A Unclog U offer?
A Unclog U offers the following services: Electrical Drain Cleaning - Main Lines, Kitchen Sink Lines, Toilets, Basin Sinks, Tubs, Stall Shower Drains, Floor Drains, Washing Machine Lines, Storm Drains, Gutter Spouts , Soda Machine Lines, Water Fountain Lines and Drains, Grease Traps and Grease Trap Lines and Urinals. Repairs and Replacements Of : Faucets, Toilets, Shower Bodies, Sewer Ejector Pumps, Sump Pumps and Pit Clean Outs. We Also offer Maintenance Packages at No Extra Cost to you. Camera inspection Services and Pressure Jetting.