WaterBanks Pool Installations

Started project on Friday the 12th of Sept they did the dig and assembled the pool ask to fill pool has not been back since. Asked when he would return to complete the job was told that he has no transportation. Of course I paid him in full. He needs to work for a company not a very good business person has no business acct to take and receive checks had to pay his helper thru zelle and venmo enrolled as Slutty Stixx LLc. Did nice work for what he did but pool is still unable to use pool looks like I have to hire someone else to finsh the job.

This person was polite and addressed me very cordially. He came here and assessed my backyard , then proceeded to start working. He states that he has 10 years of experience, which is is evident based on his work here at my house. He took minimal breaks and made sure to honestly communicate with me about the timing of when he would be able to complete the pool. He is hardworking and tried his best make sure I got the exact pool I requested.

They did an amazing job. Left the pool looking great. My backyard is more fun and feels great to be in

Yes they did an amazing job & really great energy & answered all my questions and concerns.

Helps you make sure the job gets done! Great guy!

Corey from Waterbanks Pool installations came here June 27 presented to us what he could do as far as installation of the pool. I sent him a $800 Venmo payment to guarantee he would come and do installation July 11 after the deposit was sent. I found out he was not licensed or insured. On the day he was to arrive between 830 and 9 AM but did not arrive until 1030 when he was in transit, he sent me a message stating that he wanted the remainder of the $1800 in cash. He arrived and began leveling the remainder of the dig for the pool to be level then proceeded to install the pool at around 8:30 that evening. He said I m gonna have to come back. It s getting dark at that point he has to be paid in full stating that he would come back and finish it on the 13th. we said we would not pay him until the job was complete at which point he became angry and said well I will just stay and do it now then so he installed all the return hoses and the pumps which included having to cut holes in the vinyl for the return and the pump that filters water through the pool he came to the door at 9:45 stating that he was finished so we paid him and he left the next day when we started to fill the pool. We checked the water level and noticed that there was a huge hole in the vinyl linerwhere the water flow valve was at. So I immediately sent him a picture and a text asking if this was correct or if it was wrong and we called and left a voicemail. He has not contacted us or acknowledged the damage to the Pool at this point. Also, all the connections that he made hooking up the pump filter system in the motors are all leaking.

They were so polite and willing to travel quite a distance to help me. I was very happy with their work. They were very courteous and educated me in the process too. It is was great!

Was happy they came on time because I had a tight schedule of availability and I wanted to be at home to watch the pool get built , i was happy to see the process from start to finish The pool was fully built in a day. So far no problems , still up & running God bless

The crew did a great job they arrived at my house on time got the pool done in a good amount of time and me and my family were able to enjoy the pool.

These guys were professional and punctual. They were very respectful to me and my wife. Kept us in the know during the process and answered all of our questions. The pool looks great and they got the job done just ahead of schedule. 10/10 would recommend

Couldn?t find anyone to build our pool for an affordable price but waterbanks really came through. Without breaking the bank the kids and I can enjoy our nice 18x33

This pool guy took about 4 hours to do my pool and his mannerisms were amazing. He greeted himself to me and stayed very professional through my entire experience

Very nice crew. worked very hard and quickly to get the job done in one day. My kids love the new addition to the backyard!

Very professional and Expedient. Will recommend to anyone I know having a pool installed.