Northeastern Fences

Everything seemed just great; signed a contract, paid deposit, and we were ready to go. Fence company (Northeastern Fence) never called the power company to have buried power lines marked off. Installer cut through electric lines! We had no power for 2+ days. The installer was 1-2 CENTIMETERS away from bein killed! It is the fence company's responsibility to make sure the job site is safe. The owner of the company had a totally careless & inconsiderate attitude about the whole thing. I had to hire an electrician to repair/splice the underground electric cables, pay for inspection before National Grid would restore power. I had over $4,000 of out-of-pocket expenses due to the shoddy workmanship of Northeastern Fence Co. Will never, ever hire them again!!

unknown

The whole thing has been a nightmare.  The first fence they installed was all scratched up.  They had to remove it and they changed manufacturers.  Then, they came back to try again and made an absolute mess out of it.  The fence is out of level and the pickets look terrible.  Every person that comes over asks what happened.  The gates are the original gates from the first fence they tried to install and they don't match.  The latches are installed incorrectly and are about to break off.  The planning and layout was just horrible. They came up short and wanted to put in a section that was 6 inches.  I objected and made them split the difference between two sections.  In reality, if they spent 2 minutes laying it out, they could have avoided this crazy look I have in two places.  To top it off, the fence is 7 inches off the ground in most places so it does not meet NYS building code around the pool and the town will not inspect it.  They claim they installed "pool code" fence but never said they were going to install it according to code.  Need I go on?

It was pretty funny how the installer and "Salesman" tried to tell me that if it was an old lady that had this installed, they would not notice how messed up it was and they would be happy with it.  This does not surprise me as these are the same guys that told me each post would be set in 1 bag of cement.  I watched them put 3 shovel in per post. 

The bottom line is I had to get attorney and we are going to go to court as they won't even respond to him.

It is going to cost me 4000k to fix a job that I paid them $5200 to do not to mention the cost of my attorney.

The funny thing is, they were not the cheapest.  They claimed to have a superior product and I was willing to pay more.  I also felt I was supporting a smaller local business.  Little did I know I was giving my money to a masonry business that seems to think they can make a buck by installing fence.

unknown

Billy and Frank were great. They did a site visit, send a quote via email the next day. After deposit (50%) was sent, stove was rec'd and work was scheduled. Work was completed in 1.5 days and they were very neat.