FCR REMODELING

I CALLED THIS COMPANY AFTER HOLDING ON TO THEIR BUSINESS CARD FOR MORE THAN 5 YEARS. I HAD SEEN A HOUSE THAT THEY REMODELED IN MY NEIGHBORHOOD AND WAS IMPRESSED WITH THE WAY THE WORK PROGRESSED AND LOOKED WHEN THE JOB WAS DONE SO I THOUGHT I WANTED TO HIRE THEM FOR MY REMODELING NEEDS. I CALLED FOR AN ESTIMATE, BILL SHOWED UP ON TIME, AND WE SPOKE AT LENGTH ABOUT WHAT I WANTED TO DO. UPON HIS REQUEST, I PRESENTED HIM WITH A PROFESSIONAL COPY OF THE ARCHITECTURAL DRAWINGS OF MY RESIDENCE (WHICH, NEEDLESS TO SAY ARE COSTLY TO PRODUCE AND COPY) SO HE COULD HAVE THE MEASUREMENTS HE NEEDED TO DRAW UP A PLAN FOR MY DORMER EXTENSION. HE SAID HE WOULD CONTACT ME IN A WEEK OR TWO WITH A PROPOSAL OF WHAT WE DISCUSSED. THAT WAS IT. I NEVER HEARD FROM HIM OR HIS BROTHER MATT AGAIN...I TRIED CALLING BOTH OF THEM NUMEROUS TIMES AND LEFT NUMEROUS (I BELIEVE 4 OR 5) MESSAGES, FINALLY JUST ASKING THEM TO RETURN MY DRAWINGS. IF, FOR SOME REASON, THEY DECIDED NOT TO DO MY JOB, THE PROFESSIONAL THING WOULD HAVE BEEN TO RETURN THE PHONE CALL AND SAY SO, OR AT LEAST DROP OFF THE ARCHITECTURAL PLANS WHICH I NEED FOR THE CONTRACTOR THAT I WILL USE. REGARDLESS OF HOW THEIR WORK MAY HAVE LOOKED, OR OTHER REFERENCES THEY MAY HAVE, THEY ARE NOT PROFESSIONALS.