WAYNE'S PLUMBING & HEATING
About us
service company
Services we offer
plumbing
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 8% | ||
| 0% | ||
| 4% | ||
| 16% |
It went great. I was at my wits end, had a shower poorly installed that fixed none of the problems. The drain still leaked from upstairs into my living room, and my brand new faucet was leaking. In addition, the water from the faucet alternated hot and cold water.
I called Wayne's Plumbing, and was told that they would look at it. They got here when they said they would be, and had both problems diagnosed and fixed within 2 hours. They definitely do like to talk and joke, but it was all family friendly and not once did they stop working to fix my situation.
They put me at ease, not with their chatting, but by the obvious expertise they exhibited. I wish I had called them in the first place, it would have saved me a lot of wasted cash. I was so impressed, I asked them about doing another project in my house, and as soon as my GF and I figure out the details of what we want, I will be calling Wayne again!"thank you so much Joe!!"
Wayne the plumber was actually recommend by my mother-in-law and when I saw him on Angie's list we contacted him. The house we recently bought is 97 years old and the plumbing needed to be upgraded. He arrived on time for the estimate and gave us a quote of 600 dollars plus 300 dollars for parts, and said not once but four times that the job would be completed in 3 hours. He and his partner showed up on Wednesday 30 minutes late, they worked on some stuff, took an extended lunch and left at 4PM without the job being complete. Way advised that he would be back in the morning at 9am, he showed up at 9:17and told me that he had to drop off water heaters somewhere else and would be back in 30-45 minutes later (he was supposed to start at 9AM, he did not start until after 11AM. He and his partner worked until 1230 and took another extended lunch, they completed the 3 hour job in about 13 hours, they did not clean up their mess and ruined the dryer vent hose on the dryer. The washer was leaking and I had to call in a repair order for it. When I contacted him he became defensive and tried to blame the problems on me and the condition of the house, and tried to accuse me of taking advantage of him and his services that he did not bill me for. Wayne was also very unprofessional in the fact that all he wanted to do was talk about his and quot;rock bandand quot; and that he was a recovering alcoholic. There were endless in-depth conversations on his part about these topics. The end result is this: I still have toilets that do not work properly, I had to pay an additional repair bill, I had to purchase dryer hose to replace the one that was damaged, and my husband had to go in and brace up the tubing that was put in because he left it unsupported. He was quick to remove the copper tubing and the galvanized pipe but left an incredible mess behind. I will never use this company again.
Good job.
We called Wayne on a Friday afternoon to request a quote. He showed up Saturday morning, as promised, explained the necessary work and provided a quote. Three days later, Wayne and assistant arrived and performed the work as described, cleaned up their mess and left. Wayne was professional, friendly, and courteous at all times. We will continue to use him for our plumbing work.
Licensing
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