WAYNE'S PLUMBING & HEATING

Came out to look @ a couple leeks on a property I was listing for a client. Did nothing but ran water for two minutes, found no leak & left. Was @ property for less than 20 minutes. Then someone from office rudely called wondering where payment of $150 was just to look @ a faucet & found nothing. I asked them to please follow up with owners on leak and no one called to follow up but still demanded payment.

He came to the property. I was under the assumption he was going to do the water pressure testing upon arrival since that's all I needed and discussed with him. NOPE. Instead he charged me $120 to look at the property the only time he showed up. Said he would be back 4 days later to do the test I needed. Since my amazing general contractor recommended him, I went with it despite my own bad vibe. Said he would be back 4 days later. Cancelled. Then text back n forth. Final conversation I mentioned I was under a deadline. He said laughing n rudely, not my problem. Hmmmm. Take my money but don't do any service. Nightmare. Not only did he mess up my deadline for the bank and take advantage of me but he also was rude. Insult to injury. Do not hire this guy. Very upsetting

I hired this company to install a water tank as they came in with the lowest quote, and I was going to hire them to install a water pump as well on the assumption that their rates would be on the lower end for this as well. However after 3-4 missed appointments, having to follow up with them time and time again to remind them about said appointments, a series of flippant phone calls and text messages, and one final unbelievable conversation with Wayne (I called HIM to confirm the appointment, he again said that he again wouldn’t make it, and when I confronted him about this being a chronic issue he began berating me and saying that he did “all kinds of things for free” and that it was my “fault” for buying a house with these issues), I stopped pursuing them and went with another company. The other company ended up being $100 cheaper and infinitely more professional and pleasant to work with. Wayne's rudeness and lack of professionalism was astounding. I will never work with them again.

Wayne and his associate worked incredibly fast to replace my water heater. It only took them about an hour. They saved me $400 over the next best estimate I got! I would hire them again in a heartbeat, and I highly recommend them to anyone.

Wayne gave good advice in selection of replacement unit, came on time,,,same day...and did a fine job.