Renewal by Andersen of Northeastern New York

Yelp, Google, Angies List, Beware the salesman from Renewal by Andersen of Northeastern New York. The guy who came to our house made several misleading claims(1) he was selling us Andersen Series 400 Windows; (2) he was making us a "one time only" special offer; (3) Renewal by Andersen had many satisfied customers, but new privacy laws prohibited him from giving out references for us to call; and (4) the repairs needed to install the windows would be no problem and included in the price.Because of the repairs that Renewal by Andersen was willing to do , we signed the contract for $11,500 for six windows , which is roughly the same price that Home Depot offered for the Series 400. After months of haggling over the repairs, we discovered that we haven't even purchased the Series 400 because Renewal by Andersen is a franchise that only sell composite windows. We also learned that the price wasn't a "one time offer" and that we should have been given local references to contact. Renewal by Andersen has been a nightmare to deal with , and we are so sorry we ever answered the fliers they repeatedly send to trusting people like us.