Heavenly House Cleaners

They were very prompt, I would hire again. I was impressed.

Great until I tried scheduling another appt after using them for months. I left a multitude of messages and they never called back. Left me stuck Not happy!!!!

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never showed up... never returned calls.... had to go through Angie's List to get credit on my credit card...very disgusted

My bathrooms sparkled when they were done, even though they are quite old. I was happy with the cleaning they did on the empty house, so I'm looking forward to seeing what they would do with a house full of furniture after the remodel is complete. Easy to schedule, but I'm pretty flexible on time. They do real cleaning using a bucket with water and a mop, not wiping and swiffering (which I do myself in between cleanings). They schedule 4 people for 1 hour of cleaning, so it's not a linear 4 hours of cleaning time; its 4 man/woman hours of labor towards your cleaning job. I love this because I put no value on how long people stay at my house and would prefer a short intense session and then get out of my way as soon as possible.

Great service. Everything was well cleaned (even under my daughter's bed!) and the staff was professional. Recommend Heavenly House Cleaners to everyone.

I cannot say enough good things about Heavenly House Cleaners. Their price was extremely reasonable. They were professional and courteous. The house looked amazing when they were finished. They were so thorough and even offered helpful tips and such. I will definitely use them again.

I have been using them for a few months now and am extremely satisfied with their work. They are professional and thorough . There is a team that comes and they seem to work well and efficiently together each taking a room/area of the house to clean. They do not rush through and leave. They work steadily with purpose. I have had many house cleaners in the past and Heavenly cleans areas that were usually left untouched by other companies as part of their routine. They also were not in and out in under an hour like most cleaners. I am very happy with their service.

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It worked out great. They were actually very good.  In fact I bought another thing from them. I haven't used them yet but I am saving that one.

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JANEA and crew arrived RIGHT ON TIME and ready to start. Each crew member started on separate part of house with JANEA providing strict and very professional oversight of all work! Everything was cleaned to the highest professional standard-the house has never looked so good or smelled so fresh and clean.  Individual attention was paid to each task with a thorough vacuuming of all areas being performed at the end of the job.

THE BEST cleaning my home has ever received and I look forward to arranging for future and repeated work by the crew of Heavenly Housecleaning of Schenectady.

They were alright. I will not hire them again for the following reasons.

1. They were late by an hour. It's not a huge issue but the main point of contact replied saying "Finishing up my last house. Be there in a few". The text to me implied they will be there in 10 - 15 minutes not an hour after sending the text.

2. Even after "deep cleaning" for 8 hrs, we found clumps of dust all over the house.

3. Everything looked ok on surface, but they missed a lot of details. We don't have a huge house that needs 8 hrs of cleaning for a surface clean. I was looking more for a deep clean and they really missed the mark on that.

4. They seem like an inexperienced crew. Slow and did not have the right cleaning tools and products to get a thorough job done.

5. I've had other cleaning companies provide cleaning services before and the house always smelled clean and fresh after a cleaning job. Not with heavenly house cleaners. May be they just need better products, tools and well trained employees.

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Very, very good work. Not a single detail overlooked!

We would never use them again. They have some employee problems that need to deal with. I was very unhappy with them. I think the price was fine for what we asked them to do. I didn't have any problem with the price. The quality of the work was not good. The lead person was very argumentative. It was just a bad experience. I've never had an experience with cleaning people like this before. They were on time.

I have not had domestic cleaning help like this since the service I had from a team from Venezuela over 10 years ago. I have been reluctant to use a service I'm not familiar with, since the last one left the slate floor in my foyer damaged. However, Heavenly Housecleaner owners Janea and her partner Will were extraordinary: thorough, conscientious, careful, and amazing. They cleaned the house in places I have not done, in years. I would highly recommend them for work, and will definitely use them again in the future.Thank you so much, HH!

Very professional and prompt. Called when she was ten minutes late

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When I first used them, I didn't even check Angie's List. Then I found that they were on Angie's List. Then I wrote a glowing review and then, their work just got worse and worse. I just don't use them anymore. They got very careless. Each time they came, they broke things and things were overlooked. They're careless. There are too many people and it's different people each time. They're in too much of a rush and they end up breaking things.

It was great. They were easy to work with and hard workers

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