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Fiber Clean Associates Inc

Founded 1973 • With Angi since August 2006

Cleaning the carpet or furniture is a time-consuming task. Don't spend countless hours trying to get every stain out. Depend on Fiber Clean Associates Inc. to take care of the cleaning for you. Fiber Clean Associates Inc. has been providing superior cleaning services to the Capital District since 1973. We offer exceptional customer service, and take pride in helping our customers. Our company owner is available for any questions or concerns you may have, and we support our excellent reputation for providing the proper solutions to your carpet and drape cleaning needs. Additional email: info@fibercleanassociates.com.

Amenities

Free Estimates
Yes
Warranties
Yes
Eco-Friendly Accreditations
No
No License Required for Trade
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.7

(8) Verified Reviews

Showing 1-8 of 8 reviews
Lawrence P.
5.0
11/24/2014
Perfectly. We have been having Daryl clean our carpets every year for the past 5 years.
Description of Work
Cleaned carpets, pretreated to remove stains, and wet cleaned carpets.
Category
carpet cleaners
Gary C.
5.0
11/21/2014
Daryl did an excellent job, as he always does. He is professional, knowledgeable, punctual, quick, and thorough. He is polite and personable, as well. We have always been very happy with the results. We have also been very pleased when we used their cleaning services for area and braided rugs at their Schenectady location. Darlene is very good with reminder calls and scheduling so that we remember the annual cleaning. She is very pleasant to deal with over the phone and in person.
Description of Work
Annual carpet cleaning of family room carpet, approximately 15' x 24'.
Category
carpet cleaners
frank D.
5.0
10/15/2014
unknown
Description of Work
Cleaned then wrapped an area rug for temporary storage. Great service.
Category
carpet cleaners
Jacqueline F.
5.0
12/19/2012
They do a very good job in a pleasant manner. I have recommended them to friends.
Description of Work
They have cleaned my asian rugs and also wall to wall carpeting which needed treating for animal odors.
Category
carpet cleaners, upholstery cleaning
Sharon M.
5.0
06/19/2012
I called on a wednesday and the owner gave me a estimated quote and said the technician would make the final quote. To my amazement I could have the work done on saturday which I was thrilled. I was totaly happy with the rug cleaning and odor elimination from a sick cat. our couch looked brand new. When the technician arrived he did all the measurements for the estimate explained exactly what he was going to do. Asked if we had any special concerns and answered all our questions. His work was efficient the job went as planed. I would recommend this company to anyone who needs carpets or furniture cleaned.
Description of Work
I was completely thrilled with the job that was done my carpets looked great, the odor we had from a sick cat was eliminated.t. Our couch looked brand new again after cleaning.
Category
carpet cleaners, upholstery cleaning
ANNETTE M.
4.0
11/27/2006
I choose Fiber Clean because their salesperson Darlene has called my home two times a year for the past 5 years to ask if we needed carpets cleaned. I decided her persistence deserved the sale. Daryl arrived at 10:15 am Monday, 11/13/06. I was told between 10 am and 1 pm. It took about 10 minutes for Daryl to complete paperwork before getting started. His appearance was neat and professional. I had all of the furniture removed from the room except the TV and 2 couches. Darly got started and was here maybe 1 hour. Upon completion Daryl was moving his equipment outside and returned with "dog poo" on the bottom of his boot. He was quite upset because it messed up the clean carpet. I assisted him in replugging in his equipment to reclean the small area. Overall my carpets appear clean and the spot in the small area came out. My friends and family got a laugh out of the dog poo story.
Description of Work
Work was done. 2 year old Berber carpet cleaned 12x18 and spot clean area 2x2. Would hire again but would price shop more first. Price included stain guard for room 12x18. Price also included tax and a retainer of $10. The retainer guarantees the same price within the year and after 1 year the new price less 20%. That charge was added into my bill. I might have declined if I was asked if I wanted it. Carpet was cleaned on 11/13/06.
Category
carpet cleaners

Service Provider Response

WE READ THE E-MAIL REPORT FOR THE MEMBER. THAT TEN DOLLAR DEPOSIT WAS ORIGINALLY GIVEN TO US IN 1996, IT WAS ROLLED OVER IN 1998 WHEN WE AGAIN DID WORK FOR HER. IT WAS THAT DEPOSIT WHICH ALLOWED THE 20% DISCOUNT IN 1998 AND THIS TIME AS WELL. SINCE THE DEPOSIT IS FULLY REFUNDABLE AT ANY TIME (IN WRITING), WE JUST ASSUME THE CUSTOMER WISHES TO LET IT RIDE FOR NEXT TIME. THAT IS WHY DARLINE KEEPS CALLING BACK YEARLY UNTIL THE CUSTOMER SETS A NEW APPOINTMENT, OR SAYS "RETURN MY DEPOSIT", WHICH IS DONE CHEERFULLY. TODAY WE ATTEMPTED TO REACH THE CUSTOMER, BUT HAD TO LEAVE A VOICE MESSAGE ASKING IF SHE WOULD LIKE TO HAVE THAT DEPOSIT RETURNED. WE WERE IN NO WAY TRYING TO BE DEVIOUS. WE HOPE THIS WILL CLEAR THE AIR AND THAT THE CUSTOMER WAS HAPPY WITH OUR COMPANY. WE DO TRY TO ACHIEVE ALL "A"S. THANK YOU
Heavy T.
5.0
08/14/2006
I THOUGHT THEY WERE GREAT, THEY WERE VERY THOROUGH. I THOUGHT THEIR PRICE WAS A LITTLE HIGH AND IT COULD BE BETTER. THEY WERE ON TIME, THEY SCHEDULED A TIME TO COME AND THEY WERE HERE.
Description of Work
THEY DID UPHOLSTERY CLEANING ON A SECTIONAL COUCH, TWO LOVE SEATS AND A RECLINER.
Category
upholstery cleaning
4.0
08/02/2006
THE PERSON WHO COMES IS VERY NICE AND HE DOES A VERY GOOD JOB. IT LOOKS GOOD AND I'VE HAD OTHERS IN THE PAST. HE'S VERY FUNCTIONAL AND SEEMS TO DO A VERY GOOD JOB. I FEEL THE PRICE IS IN THE SAME BALLPARK AS EVERYONE ELSE'S.
Description of Work
THEY DID RUG CLEANING IN THREE ROOMS.
Category
carpet cleaners

Phone

Address

769 State St

Schenectady, NY 12307

Other Information

Services offered

Carpet, Upholstery, Drapery, & Leather Furniture Cleaning.

Services not offered

Fire & Water Restoration. Carpet, Furniture, Drapery, & Mattress Dyeing & Repair.

Payment options

Visa
MasterCard
American Express
Discover
Check

FAQ

Fiber Clean Associates Inc is currently rated 4.7 overall out of 5.

Fiber Clean Associates Inc is open:

Monday: 8:30 AM - 4:00 PM

Tuesday: 8:30 AM - 4:00 PM

Wednesday: 8:30 AM - 4:00 PM

Thursday: 8:30 AM - 4:00 PM

Friday: 8:30 AM - 4:00 PM

Fiber Clean Associates Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

Yes, Fiber Clean Associates Inc offers free project estimates.

No, Fiber Clean Associates Inc does not offer eco-friendly accreditations.

Yes, Fiber Clean Associates Inc offers warranties.

Fiber Clean Associates Inc offers the following services: Carpet, Upholstery, Drapery, & Leather Furniture Cleaning.

Fire & Water Restoration. Carpet, Furniture, Drapery, & Mattress Dyeing & Repair.

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