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Empire Overhead Doors, LLC.

4.9(
203
)
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,

About us

Family owned business servicing the Capital District and surrounding areas since 2001. 2016 & 2015 Angie's List Super Service Award Winner. We like to educate our customer on their door in case something minor comes up they can opt to fix it before us. Keep checking our store front for the most current deals!

Business highlights

24 years of experience

Services we offer

Installation of Garage Doors & Openers., Sales, Service

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9203 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
0%
Write a review
Showing 1-25 of 203 reviews
Larry E.
Oct 2021
5.0
Yes, I recommend this pro
$640
Absolutely perfect job! Empire was very easy and pleasant to work with in every way. They were conveniently available (next day service while other companies said it would be a month or more before they could replace my ancient and totally failed opener). They showed up the cay after I called them at exactly the scheduled time and did and their installers did a totally professional, expert and excellent job in a polite and friendly way. I was delighted with them and the results and can truly recommend them without reservation. Their office staff is also a joy to work with on the telephone.
Louis K.
Nov 2020
5.0
Yes, I recommend this pro
$985
I asked for a quote on a [high-end] model that they did not stock. They got one and installed it the next day. They did exactly what they said they were going to do for precisely the price quoted. Installer was fun to talk to.
Marc S.
Mar 2019
5.0
Yes, I recommend this pro
$1,000
I originally called for repairs. They told me upfront repairs weren't cost effective or maybe even possible. ( I verified that with another provider so no funny business there). Their quote for new door was half of the completitors. The process of having the door installed was extremely smooth and high quality. Would hire again.
Melissa F.
Jun 2018
5.0
Yes, I recommend this pro
$1,500
We were very pleased with their responsiveness and professionalism. We thought the price was fair and we were very pleased with the installation. We called them 2 years later for a small squeaking problem with the doors and Todd came right away to fix it and instructed my husband on how the correct maintenance. They are owner operated and I would highly recommend them.
DORIS J.
Jun 2018
5.0
Yes, I recommend this pro
$151
The spring broke Thursday and by Monday morning he came and efficiently replaced not only the broken spring but its companion, tested and lubricated the door. He inspected and lubed all three doors and fixed a roller on a second door. He was very professional and courteous. He gave an honest answer when I asked for his opinion of the condition of the doors. He could have said they were in terrible shape and needed replacing, but he said they're in good condition and showed me how to lube the doors myself to keep them rolling smoothly.
Daniel S.
May 2018
5.0
Yes, I recommend this pro
$100
service was performed in a timely manner and correctly
Response from Empire Overhead Doors, LLC.

"Thank you for taking the time to review Empire Overhead Doors. Please let us know if you need anything in the future. -Empire Overhead Doors"

Tom R.
May 2018
5.0
Yes, I recommend this pro
$80
very well, quick and efficient
Response from Empire Overhead Doors, LLC.

"Thank you very much for your review, [Member Name Removed]. If there is anything is future you need for your door, please let us know. -Empire Overhead Doors"

Miten N.
May 2018
5.0
Yes, I recommend this pro
Timely and professional service
Response from Empire Overhead Doors, LLC.

"Thank you very much for the A review. Please let us know if you need assistance in the future. -Empire Overhead Doors"

Gerald P.
May 2018
5.0
Yes, I recommend this pro
Great service start to finish. Installed in about 3 hrs. I would highly recommend empire for any overhead door work.
Response from Empire Overhead Doors, LLC.

"Thank you very much [Member Name Removed] for the review. We are thrilled that you enjoy your new door! -Empire Overhead Doors"

John N.
Mar 2018
5.0
Yes, I recommend this pro
$190
Job well done for a fair price
Response from Empire Overhead Doors, LLC.

"Thank you very much for the review! Please let us know if we can do anything in the future. -Empire Overhead Doors"

James S.
Mar 2018
5.0
Yes, I recommend this pro
Todd is unbelievable! He was able to do an emergency replacement of the springs on my garage door in no time! I was stranded with my car in the garage so I couldn't go to work. Needless to say I only had to take a couple hours off instead of a whole day! His prices were excellent so I used him again at my in-laws for a complete garage door and motor replacement! Highly recommended!
Response from Empire Overhead Doors, LLC.

"Thank you very much for your review and please let us know if we can be any assistance in the future. -Empire Overhead Doors"

SCOTT M.
Feb 2018
5.0
Yes, I recommend this pro
$150
We were able to get an appointment in a couple of days. Repairman was on time and changed the spring out quickly. He also tightened up the opener.
Response from Empire Overhead Doors, LLC.

"Thank you for your review and appreciate it. Please let us know if there is anything we can do in the future!"

Lisa O.
Jan 2018
5.0
Yes, I recommend this pro
Did a great job fixing the broken springs and replacing parts to make it easier to open the garage door.
Response from Empire Overhead Doors, LLC.

"Thank you for your review and appreciate it. Please let us know if there is anything we can do in the future!"

Norman S.
Dec 2017
5.0
Yes, I recommend this pro
Went very well - done in 1 day. Cleaned up completely. Set up car, remotes and touchpad.
Response from Empire Overhead Doors, LLC.

"Thank you for your review and appreciate it. Please let us know if there is anything we can do in the future!"

Deborah P.
Sep 2017
5.0
Yes, I recommend this pro
$160
I had to wait about a week and a half for an appointment because they are so busy. Receptionist was very nice when I was scheduling the appointment and called the day before (Friday for a Monday appt) to confirm not only time but what the problem was and anticipated work to be done. She gave me an estimate of cost of materials as well. I was told an arrival time between 8-10. He arrived at 9:35 and was done by 10:15. Door is running smoothly once again and cost was very reasonable. I would definitely hire again.
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Donna W.
Aug 2017
5.0
Yes, I recommend this pro
$133
Repair went fine. He offered to replace all of the rollers while he was at it. Additional price? $35. I said "Great!". He replaced both cables. He replaced the battery in our keypad opener and reprogrammed it for us. He even tightened the springs a bit. We used the 10% off of service Angie's List coupon!
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Abhishek S.
Aug 2017
1.0
Paid money but they never showed up. Called up and left a Voice mail . But no response
John H.
Aug 2017
5.0
Yes, I recommend this pro
Excellent service professionally done
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Tom R.
Jul 2017
5.0
Yes, I recommend this pro
$80
Performed all work as advertised. Tightened loose spring ar no extra charge.. Did not try to upsell. Friendly and professional.
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Donald H.
Jun 2017
5.0
Yes, I recommend this pro
$125
Empire installed new garage door for me a couple of years ago. I kept my existing opener. A couple months ago, I found a deal on a new opener, and messaged Joe to come and install it for me and at the same time, perform a tuneup on the door. He responded promptly and we settled on a service date and price. His tech arrived on time and completed all tasks in a quarter of the time it would have taken me to do it myself. Money well spent. Will call him again.
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Kathleen O.
Jun 2017
5.0
Yes, I recommend this pro
$86
Work was done well
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Brian M.
Jun 2017
5.0
Yes, I recommend this pro
Replaced eye hook and door works great
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Daniel S.
Jun 2017
5.0
Yes, I recommend this pro
The service man arrived on time and performed the work request
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Susan B.
Apr 2017
5.0
Yes, I recommend this pro
They were pleasant, professional, did the work as requested and cleaned up their mess. Perfect!
Response from Empire Overhead Doors, LLC.

"Thank you for the wonderful review and glad to hear you are pleased with our service. Please let us know if there is anything you need in the future."

Jenson J.
Mar 2017
5.0
Yes, I recommend this pro
$130
It went smoothly and exceptionally well with minimal impact.
Response from Empire Overhead Doors, LLC.

"Thank you for your business and the review! Please let us know if there is anything else we can do for you in the future."

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Showing 1-25 of 203

Licensing

State Contractor License Requirements

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FAQ

Empire Overhead Doors, LLC. is currently rated 4.9 overall out of 5.
Empire Overhead Doors, LLC. accepts the following forms of payment: CreditCard
Yes, Empire Overhead Doors, LLC. offers free project estimates.
No, Empire Overhead Doors, LLC. does not offer eco-friendly accreditations.
No, Empire Overhead Doors, LLC. does not offer a senior discount.
No, Empire Overhead Doors, LLC. does not offer emergency services.
No, Empire Overhead Doors, LLC. does not offer warranties.

Contact Information

1288B Pangburn Rd, Schenectady, NY 12306

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