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Drain-Away Sewer and Drain Service

5.0(
83
)
Sewer Main Clearing, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,

About us

Meet the Business Owner: In 1973 I helped out a friend to operate a Roto-Rooter in the greater Albany area. As the year progressed, I learned how much I enjoyed the challenge of diagnosing and solving customer's problems. I became a service technician for Roto-Rooter in 1974, then opened a Roto-Rooter franchise in Berkshire County, MA in 1979. In 1982 I then moved to Rensselaer County, NY to operate a 2nd franchise in the Troy and surrounding areas. In 1989 I took over the Roto-Rooter operation in Nashville, TN. But I realized how much I missed the Northeast, so I decided to move back in 1991 to NY and Drain-Away Sewer & Drain Service was opened. History: Established in 1991. With experience dating back to 1974, Richard J. Blanchard opened Drain-Away Sewer & Drain Service in 1991. Through dedication and hard work, the business has grown to service both residential & commercial customers. Drain-Away's highest priority is fast and quality service thanks to our expert technicians and courteous office staff. SPECIALTIES: We specialize in sewer and drain cleaning for both residential and commercial customers, as well as plumbing repairs, video inspecting, water jetting, excavating, internal commercial grease tanks and sewer line repairs. Contact us to discuss your plumbing and drain needs. Albany NY area; 438-9646 Troy NY area; 274-0065 Schenectady NY area; 355-9755 Amsterdam NY area; 843-0515

Business highlights

Emergency services offered
35 years of experience

Services we offer

Sewer & drain cleaning. We offer a 20% Military discount for all our Active/Non Active Military Members! Thank You for your service. Now also offering 15% 1st Responder discounts

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.083 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 83 reviews
EARL B.
Jan 2025
5.0
Yes, I recommend this pro
$216
Knowing exactly the work needed to be done and paying $100 for a $711 estimate from Reimer Plumbing (Crooks in disguise) I wanted to put my foot in his, anyway. Through Angie's List I found Drain Away, Gave me a reasonable PRICE not estimate, came through promptly, Bredren knocked it out in 15 minutes. Passed their numbers off to 2 co-workers. HIGHLY RECOMMEND!!!
Deborah B.
Jan 2025
5.0
Yes, I recommend this pro
Akhim was professional, friendly and courteous. He explained what he had done and fixed the problem in short order! Drain-Away is in my phone for future problems! Thank you very much!
Katie C.
Jul 2022
5.0
Yes, I recommend this pro
They arrived quickly and got the job done efficiently with a fair price.
Sean D.
Jun 2021
5.0
Yes, I recommend this pro
$120
Overall it was good
Sharon D.
Dec 2020
5.0
Yes, I recommend this pro
It went very well, they showed up on time, courteous, respectful and did a good job
RACHEL Y.
Dec 2020
5.0
Yes, I recommend this pro
$125
Very quick and well
Dawn C.
Nov 2020
5.0
Yes, I recommend this pro
$170
They did a great job. They were great at communicating about the arrival time of the technician and were very responsive to our questions. I can tell they did a great job because I just finished 4 consecutive loads of laundry and ran the dishwasher and no signs of trouble. They honored our late request for the Angie's list deal.
Cheryl H.
Sep 2020
5.0
Yes, I recommend this pro
Excellent. This company showed up when they said they would be there. Same day service. Took care of the blockage. Very reasonable pricing. Highly recommend.
Rick L.
Sep 2020
5.0
Yes, I recommend this pro
$200
The reason for the failure to drain was not found. Based on my description of the problem and the fact I didn’t know where the drain went to, the owner did not guarantee he would be successful. He did not push to do the work and left it up to me if I wanted to try it.
Phil D.
Sep 2020
5.0
Yes, I recommend this pro
$163
clean out main drain
Brian G.
Aug 2020
5.0
Yes, I recommend this pro
I called late in the afternoon and it only took a couple of hours for them to arrive, which saved me a lot of grief. Everyone was nice and pleasant to deal with. The guys who came out did a great job on getting the blockage out. I definitely will hire them again.
Darlene M.
Jul 2020
5.0
Yes, I recommend this pro
They arrived when promised; did a thorough job cleaning out the main sewer drain. Good job!
Michael C.
May 2020
5.0
Yes, I recommend this pro
great Very efficient and professional
Jeff B.
Apr 2020
5.0
Yes, I recommend this pro
Very tough clog, but they stuck with it and cleared it. Very pleased. Highly recommend!
Rod A.
Apr 2020
5.0
Yes, I recommend this pro
$400
It went well. The first guy came fast. I'd already determined the blockage was more than 50 feet down. The first guy brought a 100' reel and the blockage was beyond that. The boss brought a 120' reel and after linking the reels they cleared the blockage at 170 feet. Gave me a 6 month guarantee. Would hire again.
Arlene M.
Apr 2020
5.0
Yes, I recommend this pro
Richard and his assistant were very professional, respectful and kind. They did the work in a timely fashion and answered all my questions. The lady on the phone was very helpful and knowledgeable as well. They were also the best price. In the past, I have called roto-rooter but they were extremely expensive. In fact, I had delayed calling a professional for many months because I was worried about cost and spent a lot of time and hard work on home remedies (it worked for a while.) The point is, I will call them again without hesitation if I ever have need again.
Paul H.
Apr 2020
5.0
Yes, I recommend this pro
Excellent! Extremely prompt and professional! Ahkim diagnosed the problem immediately and solved it quickly. Thank you very much for helping us today! -The Hussons
Mary M.
Mar 2020
5.0
Yes, I recommend this pro
Drain-Away and our technician Akhim surpassed our expectations. Every person we dealt with was professional, courteous, and so helpful. This was a very busy time, but they still found a way to fit me in as an emergency call. Ahkim went above and beyond, fixing the main problem and answering all my questions in a patient and knowledgeable manner. He left the space clean and tidy, and was the consummate professional. He also looked at another issue I was having and atraightenedhbyIn the future this will be my go to company for all things plumbing!! Thank you and great job!
Judy B.
Mar 2020
5.0
Yes, I recommend this pro
$235
Late in Friday the receptionist called with the quote I requested.They still have veterans 20% off a reason to try no matter what.On Monday Laurie called me from her home with the flu and the time Richard,the owner would be there.He arrived and completed the job in less than an hour. He talks to you not down to you.If only he did regular plumbing. The price $235 after a $55 military discount less than the original quote.Thank you for being one of dwindling good guys.
Andre B.
Jan 2020
5.0
Yes, I recommend this pro
$350
Rich is a great professional and person. He did a great job cleaning the mainline that had been neglected for years. He was honest and didn't add any extra charges to the angies list deal. I used other drain cleaning companies in the past, and so far Drain Away did the best work. I fully recommend them, honest, professional, and affordable.
John L.
Oct 2019
5.0
Yes, I recommend this pro
$300
Called early Saturday morning due to backup in my sewer line. Office answered call on second ring and set up a visit for the early afternoon to assess and fix problem. Richard showed up and identified and fixed the problem in about 20 minutes. Fast and friendly.
RP C.
Sep 2019
5.0
Yes, I recommend this pro
$250
How did it go? Very well.
Thomas M.
Aug 2019
5.0
Yes, I recommend this pro
It was more than the 100 feet covered by the special, but they still gave me 20% off the whole cost. They did a good job.
Patti D.
Jul 2019
5.0
Yes, I recommend this pro
$154
OUTSTANDING.....
Jerry S.
Jul 2019
5.0
Yes, I recommend this pro
Did great job.
Showing 1-25 of 83

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Drain-Away Sewer and Drain Service is currently rated 5.0 overall out of 5.

Drain-Away Sewer and Drain Service accepts the following forms of payment: CreditCard

Yes, Drain-Away Sewer and Drain Service offers free project estimates.

No, Drain-Away Sewer and Drain Service does not offer eco-friendly accreditations.

No, Drain-Away Sewer and Drain Service does not offer a senior discount.

Yes, Drain-Away Sewer and Drain Service offers emergency services.

No, Drain-Away Sewer and Drain Service does not offer warranties.