Mario Forgione Landscaping
About us
We are a full service residential landscaping company that has been in business for over 30 years providing monthly maintenance as well as a variety of services including clean-ups, planting, masonry work, fence work, drainage solutions, paving and much more. We are proud to be a Scarsdale Best Award recipient for 5 consecutive years! We pride ourselves on providing quality workmanship and outstanding customer service.
Business highlights
Services we offer
We are a full service residential landscaping company that has been in business for over 30 years providing monthly maintenance as well as a variety of services including clean-ups, drainage solutions, fence work, masonry work, paving and much more. We are proud to be a Scarsdale Best Award recipient for 5 consecutive years! We pride ourselves on providing quality workmanship and outstanding customer service., planting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 16% | ||
| 3% | ||
| 3% | ||
| 0% |
"Thank you for taking the time to give us an awesome review. It will be our pleasure to continue to supply you with excellent service!"
"Unfortunately, we had to tell this customer we could no longer provide her with monthly maintenance because she was behind in payments and continuously calling to dispute that services were rendered at her property, even though our GPS clearly showed trucks were on location regularly. When we explained that all our trucks are equipped with GPS she apologized and paid her balance however, due to her unfounded accusations we were unwilling to continue working with her. We explained to her that we have 350 customers in Scarsdale and anyone who contacts our office receives attentive service. However, we cannot spend endless time dealing with people who do not want to pay for basic maintenance when we have many customers who need and deserve attention. With regard to the statement that we are understaffed, that is completely fabricated by the customer and untrue."
"Thanks very much for taking the time to give us this positive review!"
"Thanks for the review. We appreciate it."
"Thank you for your direct and to the point response. You have actually nailed down our main goal: All work performed on time and on budget to our customers' satisfaction! Thanks again."
"Thank you for your response and your business. We appreciate both!"
"Thank you for your review. It is our goal to provide quality professional service every day."
"Thanks very much for taking the time to give us a response. We have a high success rate of completing jobs on time and to our customers' satisfaction. In the event that we fail to do that, our goal is always to remedy the situation as quickly as possible."
"Thank you for taking a moment to give us a great review. We will continue to provide quality services and reasonable prices!"
"Thank you for your review! We strive to provide quality workmanship plus professional customer service to all our valued customers."
"Thank you for your review! We will continue to work hard to earn your business."
"Thank you for taking the time to review us on Angie's List. It is always our goal to provide you with excellent service."
We gave Mario Forgione and his crew straight A's for a job WELL DONE!!!
We had to replace the entire stone steps that lead to our front walkway and entrance door. The original job (before we owned the house) was done very poorly and looked like a patio with no edging. It was a big job, and for stairs its very important to get the rise and run correct and to have proper slope to shed water. Mario and his wonderful crew came up with a beautiful, creative way not only fix the walkway but add a level of elegance that added great warmth to our curb appeal. There were a few changes along the way that were no problem at all! Mario and his crew are very professional and got the job done well in the time proposed. We have received several wonderful comments about the job and have recommended the Forgione team to friends.
Additionally, prompt and professional action by the office manager (Emily Jentiluci) was extremely appreciated. Her friendly and kind attitude was very welcoming in each and every conversation. Thanks Emily!!! :)
"Thanks very much for taking the time to write a positive review. We certainly appreciate valuable customers like you! As always, it is our goal to continue to provide you with professional workmanship coupled with outstanding customer service. Thanks again!"
"It is always great to hear positive feedback. Thanks very much for taking time to write your review about our team! We will continue to provide you with the quality of service you have come to expect from us. Thanks again!"
"Awesome! Thank you for your review. We are so glad you were satisfied with our work and our customer service. It has been our pleasure dealing with you and we look forward to providing you with excellent maintenance services. Thanks again!"
"Thank you for taking the time to give us a positive review. We look forwarding to working with you in the future."
Originally, I gave Mario a bad review which was very unfair of me because I had actually never met him, my husband had. We bought our house in August 2013 and Mario had done the landscaping for the previous owners who hadn't done any real landscaping work except weekly maintenance. Mario had come out to speak with my husband in 2013 and we asked him to do something very small and there was miscommunication with his former administrative assistant who ended up retiring and so we ended up cancelling the job.
I ended up writing a negative review on Angie's List for Mario and his wife made a very professional phone call to my husband and followed up with a very professional letter and we both summed it up to a communication error. My husband and I really liked that Mario and his wife take the business very seriously and want all clients to be happy. So after that call, we had Mario come out here and I finally met him myself. Now I know why all the women on the "Scarsdale Moms" Facebook page rave about his company. Mario seems to have a very good design sense and he understood my vision for my home and the outdoor areas my husband and I are trying to create. He also understood that we are first time home owners and will have to do projects in stages throughout the next few years. I really liked his idea to use existing bluestone to create a beautiful new walkway to the front of our home. He also helped us to create a bluestone patio to put our grill on.
As far as the weekly maintenance, our lawn looks fabulous. It's taken me two years here to find a landscaper that pulls weeds, etc. I also love that Emily who works for Mario is always on e-mail and super responsive. Don't get me wrong, I'm definitely annoying and not easy to please and Mario and his team have been a pleasure to work with.
When the patio job was completed, Mario came by to make sure it looked good and that it was to our satisfaction and he even brought my husband a cigar. LOL We hope to continue to use Mario Forgione for landscaping.
"Wow! Awesome review! We are so thankful that we were given the opportunity to provide you with exceptional service and that you were satisfied with our performance. You and the rest of the "Scarsdale Moms" are really the backbone of our business so, of course, it is always our goal to be as responsive and professional as possible. We will continue to earn your business with every project we are fortunate to work with you on. Thank you, again, very much!"
"Thanks very much! We are so glad we were able to provide you with excellent customer service coupled with quality workmanship. Our goal is to continue to do so, keeping you a satisfied customer, for many years.Thanks again!"
"Thank you very much for taking the time to give us a review. We appreciate your business and will continue to provide excellent service."
"Thanks very much for the positive review. It is always our goal to provide excellent service. Thanks again."
"Thank you very much! It has really been our pleasure doing business with you and your family over the years.Thanks again."
"Thank you for your review. We will continue to provide you with quality workmanship coupled with excellent customer service."
Licensing
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