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Pro Serve Carpet Cleaning Inc

About us

The ProServe two-step deep clean system goes beyond the standard hot water extraction method. Using powerful truck-mounted equipment, your ProServe specialist first applies a special heated cleaning solution to break up soil and loosen oil deposits in your carpet’s pile. Then, a deep cleaning pH balancing fiber rinse washes soil and the cleaning solution from your carpet with a powerful vacuum. Your carpets are left clean, soft and free of residue that can attract dirt in the future.

Business highlights

Emergency services offered
34 years of experience

Services we offer

Carpet, Ceramic Tile & Grout, Flood and Fire Restoration., House Cleaning, Power Washing, Upholstery Cleaning, Window Cleaning

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
0%
2
0%
1
9%
Showing 1-11 of 11 reviews
Kel A.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Robert O.
Jun 2015
5.0
Yes, I recommend this pro
$421
      Good worker and looks nice.

Winifred C.
Jun 2015
5.0
Yes, I recommend this pro
$89
unknown

Kathleen L.
Apr 2015
5.0
Yes, I recommend this pro
$178,000
Came right on time and went through the whole process with me. My dining room was flooded from a burst pipe. They took care of everything and were friendly and efficient. I was very upset and nervous and they made me feel very comfortable. When they were done it was like nothing ever happened. I thought it was a little expensive, but they had to charge for moving all the furniture back and forth, and for the machine use for three days. I was physically not able to move anything, so I was glad they were able to do it.

Kel A.
Jan 2015
5.0
Yes, I recommend this pro
$150
unknown

Jill F.
Jan 2014
4.0
Yes, I recommend this pro
.

Melani R.
Apr 2011
1.0
$588
After Getting a reasonable estimate over the phone for having our carpets cleaned, and being very specific about the products and service I wanted performed, I hired Pro Serve to clean our carpets. The person who came showed up on time and was polite. He also did a very good job with our carpets. They look like new. However I was told they would be dry within 2 hours and it's 9 hours later and they are still soaking wet and we have furniture all over the place waiting to be able to put it all back on dry carpet. Now the negative part: The price I was quoted on the phone was completely off. I was told that the 2 bedrooms, stairs and hallway would be $69 and $1.00 per Sq Ft for the area rugs. That price only includes 10 steps and a certain Sq Footage. I was never asked for that information on the phone. The price he gave for the area rugs was correct. I had been very specific when I got the quote about having pet stains and needing a deep cleaning and was still given the price of $69. That price covers a basic steam clean, which is not what I wanted. The total price I ended up paying for the services that I wanted was $588. While I am happy that my rugs are clean, this is not what I expected, nor planned for. The really interesting part . Even though the work order has Credit Card info on it, they do not take credit cards. That isn't that big a deal, right? But if you pay by check, you have to pay them a $6.00 service fee, because "That's what the bank charges us to cash the check". The service person actually told me he'd wait while I ran to the bank and got cash. He said if I paid cash, there would be no tax. I am not in the habit of paying cash for these kinds of services, so I opted to write a check. I was lucky enough to have an account at one of the few banks they don't charge a fee for. The service person (Dom) had me make the check out to him personally and told me he goes to the bank right after he completes each job to cash the check. When I called to speak to an owner about this shady practice I was told that "The owners don't speak to customers". I would never do business with this company again, based on the incorrect quote, and the shadiness of the payment. I don't think that what they are doing is legal, and plan to investigate this further.

ANDREA R.
May 2007
5.0
Yes, I recommend this pro
$200
I could not be more pleased with Pro Serve Carpet Cleaning. After our basement flooded, the carpet did dry out, but was musty smelling, I thought we would have to get rid of it. They came in and did a special cleaning and saved the rug. I highly recommend them.

MARIA B.
Aug 2006
5.0
Yes, I recommend this pro
$400
I was satisfied. They are reliable and the gentleman was funny. They gave me some helpful hints for keeping the carpet clean in the future. He was very honest, he told us what would come off and what would not. He did an excellent job because everything come off.

Homeowner
Feb 2006
5.0
Yes, I recommend this pro
$175
I BELIEVE THIS COMPANY DID A THOROUGH JOB OF CLEANING MY CARPETS. I WAS HAPPY WITH THE WAY PRO SERVE RETURNED MY CALL PROMPTLY. THE REPRESENTATIVE SHOWED UP ON TIME AND WERE PROFESSIONAL.

Cindy W.
Feb 2006
5.0
Yes, I recommend this pro
$200
THIS COMPANY DID A WONDERFUL JOB CLEANING MY CARPETS. WHEN THEY CLEANED THEY MOVED THE FURNITURE AND PUT EVERYTHING BACK IN ITS CORRECT PLACE. MY CARPETS LOOKED GREAT FOR MONTHS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro Serve Carpet Cleaning Inc is currently rated 4.5 overall out of 5.

Pro Serve Carpet Cleaning Inc accepts the following forms of payment: CreditCard

Yes, Pro Serve Carpet Cleaning Inc offers free project estimates.

No, Pro Serve Carpet Cleaning Inc does not offer eco-friendly accreditations.

No, Pro Serve Carpet Cleaning Inc does not offer a senior discount.

Yes, Pro Serve Carpet Cleaning Inc offers emergency services.

No, Pro Serve Carpet Cleaning Inc does not offer warranties.