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Jerry's Auto & Towing

Auto Towing, Auto Service, Auto Inspections,

About us

We are a full service auto repair and auto body shop. We provide local pickup and drop off service. Fleet accounts are welcome.

Business highlights

Emergency services offered
48 years of experience

Services we offer

Jerry's Auto has been in Roslyn for 35 years. We are celebrating our 25th anniversary as an AAA station in 2012. We are proud to be part of AAA's Authorized Auto Repair network as well. Along with our fleet of tow trucks and service vehicles we also provide full auto repair and maintenance as well as complete auto body repairs. Basic maintenance to complete engine and transmission rebuilds are performed AAA members gain a piece of mind with a nationwide 12 month 12,000 mile warranty.

Amenities

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • Visa
  • Discover
  • MasterCard
Reviews
5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-9 of 9 reviews
Jane F.
Nov 2016
5.0
Auto Service
Yes, I recommend this pro
Perfectly. The young man who came was friendly and fast.

Joseph C.
Jan 2016
5.0
Auto Towing, Auto Service + 1 more
Yes, I recommend this pro
$1,200


Called Tuesday as a new customer. Spoke to Kenny - very nice.   Brought it in the next day at 8AM.  Kenny behind the desk.  Several phone calls during the day to keep me informed and approve work. Dealt with Robert.  Done the same day.  Easy pick up.  Car runs/handles way better. 


Response from Jerry's Auto & Towing
"Thanks for the great review. We appreciate you taking the time out to do this. -Eric"

Dan M.
Nov 2015
5.0
Auto Service
Yes, I recommend this pro
unknown
Response from Jerry's Auto & Towing
"Thanks for your review. We appreciate the feedback. I am glad you had such a good experience.- Eric"

Adam Y.
Apr 2015
5.0
Auto Towing, Auto Service
Yes, I recommend this pro
$60
unknown

Paul B.
Dec 2014
5.0
Auto Towing
Yes, I recommend this pro
unknown

Lawrence K.
Mar 2014
5.0
Auto Towing
Yes, I recommend this pro
Thoroughly checked electrical system and replaced battery at a very reasonable price. Very quick service as well. I have used Jerry's in the past and they have always provided excellent service.
Response from Jerry's Auto & Towing
"Thank you very much for taking the time out to give us a great review."

Lia S.
Jun 2013
5.0
Auto Towing, Auto Service + 1 more
Yes, I recommend this pro
$135
Always a pleasure to deal with Jerry's. Honest, capable, reliable. Old fashioned person to person service and relationship. Everyone seems to care and know what they are doing.
Response from Jerry's Auto & Towing
"Thank you for the great review."

Ally A.
May 2013
2.0
Auto Service
$20
This is my neighborhood AAA service towing station. They have serviced my car before and had always been good guys.
My mother's electric wheelchair batteries went dead. The battery company
suggested I bring them to my local service station and ask them to test
the batteries.
I left them at Jerry's who said they would let me
know. I didn't hear back from them. So two days later, I phoned. They
said they had the batteries on a charger overnight and that they were
dead.
When I went to pick them up, Jerry's said that the cost was $20! To charge for dead batteries??
I left them a $20, but I'll never go back.
Later that day I went to other auto service stations who said there is
generally no charge for this kind of service. (Especially from a long
time customer!)
Don't appreciate being nickle and dimed...especially from a neighborhood business to whom I'm a long-time customer.
Thanks Jerry's .... for nothing.
Response from Jerry's Auto & Towing
"I am sorry you were unhappy but you turned and walked out when we attempted to explain. Your accusation at the time was that you were told by other shops that "no one has that charger" I have a smart charger that does charge deep cycle and gel batteries. I own this to protect my customers sensitive electrical systems . We not only attempted to charge your batteries but took the time to remove them from the case that they come in as well which was not a simple task. $20 for the time involved and the electric used to charge the batteries is not out of line. While another station can say they would not charge a "long time customer" perhaps they were not advised of the fact that the last time you were in was for an inspection in 2009. I would not have charged a steady customer."

Lee H.
Mar 2013
5.0
Auto Towing
Yes, I recommend this pro
$345
We needed towing from midtown Manhattan to our auto service shop in Plainview as our minivan lost all electrical power and it died on a midtown street (luckily we were able to get it over to the side so it was not blocking traffic.) We called the roadside assistance organization with which we have membership and we were told that it would be at least 2 1/2 hours till they could arrive. (We called at around 9 pm). Looking to avoid turning this into an all-night experience, we called Jerry's towing service. They indicated that they could send someone right away and gave us an estimate of the time required. The towing service arrived on time and the hook-up and towing went without any problems. The service person was professional and courteous. The tow was for a distance of 25 miles, so it was not inexpensive. He reminded us that based on the circumstances, we could apply for reimbursement from our roadside assistance organization --- and should not have any problem was getting compensation. (In fact, we did and received 100% reimbursement.) I would use them in the future, if something like this ever happened again.
Response from Jerry's Auto & Towing
"Thanks for your review. We work hard to make customers happy."

Dean P.
May 2011
5.0
Auto Towing
Yes, I recommend this pro
$100
They responded very quickly. They are a local garage and I was very happy with their service.
Response from Jerry's Auto & Towing
"Thank you for your review. We strive to make our customers happy."

Karyn M.
Dec 2009
5.0
Auto Service
Yes, I recommend this pro
They are good, responsive, reliable, professional and competitive. Jerry's Auto and Towing is a garage where they do car repairs and also do towing for AAA.
Response from Jerry's Auto & Towing
"Thanks (Member name removed) for the excellent review."

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jerry's Auto & Towing is currently rated 5.0 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: Closed

Jerry's Auto & Towing accepts the following forms of payment: Visa, Discover, MasterCard

No, Jerry's Auto & Towing does not offer free project estimates.

No, Jerry's Auto & Towing does not offer eco-friendly accreditations.

No, Jerry's Auto & Towing does not offer a senior discount.

Yes, Jerry's Auto & Towing offers emergency services.

Yes, Jerry's Auto & Towing offers warranties.

Jerry's Auto & Towing offers the following services: Jerry's Auto has been in Roslyn for 35 years. We are celebrating our 25th anniversary as an AAA station in 2012. We are proud to be part of AAA's Authorized Auto Repair network as well. Along with our fleet of tow trucks and service vehicles we also provide full auto repair and maintenance as well as complete auto body repairs. Basic maintenance to complete engine and transmission rebuilds are performed AAA members gain a piece of mind with a nationwide 12 month 12,000 mile warranty.