RDC Restoration Dry Cleaners

Restoration came right away and removed all the smoke-damaged clothing and linens for ozone treatment. It was a work day, and I had only set aside one hour. ServPro gave RDC the wrong address and zip code, and RDC didn't bother confirming it, so they were 30 minutes late. As a result, we were unable to hold back the things we needed to keep or separate the rush from non-rush intelligently. I desperately needed some items erroneously in the non-rush group, and had a difficult time getting the right person on the line. As a result, it took 2-3 extra days before I could get them. I was finally in touch with the scheduling person -- whose name I should have been given on Day One. I had left a few voicemails and emails with my contact person, with no reply. Final delivery was OK, because I knew the scheduling person and she was very responsive. I read online that ozone-treated clothes are crispy. A few sweaters did feel a bit dry, but once I put them on, everything was normal.